The customer service team are excellent. I foolishly ticked collect instead of delivery. The team immediately had my toy posted and at no extra charge. The toy is a replacement as Colin’s cheeseburge... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered the pupsicle pack and some slow feeders for my puppy. They are all excellent quality and really well made so I am really pleased. I don't collect my puppy for a couple weeks yet and I realis... Mehr ansehen
2 stars as shipping process was good. My issue is with one of the products being stocked - Zee.Dog Hands-Free Dog Lead - Andromeda. DO NOT WRAP THIS AROUND WAIST. Although advertised that this is a us... Mehr ansehen
The Zee.dog harness was exactly what we've been searching for and our puppy loves it too. Good communication, speedy delivery, well packaged. Would recommend and purchase again.
Unternehmensdetails
Vom Unternehmen geschrieben
WOOOF.co.uk is an e-commerce shop for dog lovers. We stock hand-picked items of the highest-quality from local, sustainable and eco-conscious brands. Shop with confidence at WOOOF for dog food & treats, fashion & accessories, homeware, grooming and more. We deliver waggy tails to all UK based dogs.
Kontaktinformationen
88 Peterborough Road, SW6 3HH, London, Vereinigtes Königreich
- suppawt@wooof.co.uk
- wooof.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Didn’t think it would work but 10/10
My daughter suggested getting your products as her spaniel needed stimulation. I didn’t think it was going to work for my golden retriever who always has his brain somewhere else chasing rabbits etc but it is brilliant he loves boiled eggs in it and has just loved the frozen yogurt and banana which surprisingly didn’t make a mess as he licked it away before it had a chance to melt . It is very sturdy in construction and holds its own against teddy’s teeth and comes up a treat after dishwashing
Love love love pupsicles but even the…
Love love love pupsicles but even the black is no match for my chewer and she’s destroyed it already 😩
Out of date products, dreadful customer service
I ordered the Pupsicle toy, with the freeze mold and 3 packs of pupsicle refills, spending over £70.
All 3 packs of the Pupsicle refills were out of date when I received them. I have emailed the company twice and have received no response at all. I definitely would not recommend spending any money purchasing from this company. Out of date products and appalling (non existent) customer service.
Pupsicle Dog Toy
Bought a small Pupsicle & food 23/12/2025. Used it once & now can’t screw the lid part to the bottom.
Sent an email to the company & no answer. I paid £32.69, what a waste of money.
I wouldn’t recommend the item or the company. Very disappointed
I feel awful leaving something negative…
I feel awful leaving something negative as the company is excellent but the Pupsicle and Pops I bought for my 18 week old English Cocker Spaniel puppy has not caught her interest at all! She licked it for a couple of minutes and then wondered off to another of her endless toys! I bought the size large which was recommended for her breed. The pops just don’t sit very proud in the pupsicle and so she can’t reach it to lick! I am sorry to have been so negative but it’s a lot of money for something that sits totally unused.
Purchased favourite chews for my…
Purchased favourite chews for my daughter’s dog who often stays with us. Quick service with well packed chews. Thank you.
Not your usual pet store
Great range of products that I haven't seen elsewhere. Very prompt delivery.
It was perfect for my little girl Luna🐾
Dog loved them...
Initial good experience turned poor
I ordered the large glitch pink zee.dog lead at the end of September last year for my puppy (order 28938) and initially things with wooof seemed pretty good. The lead hadn't been used much but on a walk with it recently my dog suddenly got loose despite the lead being clipped to her harness and the safety barrel being screwed up.
Turns out there is a stress fracture in the metal behind the hook mechanism which has caused it to fail.
I emailed wooof the day this occurred to raise it in case they wanted to alert others who purchased the same lead, as I wouldn't have expected it to fail in this way after a few months of occasional use.
I have had no email from wooof even to acknowledge this email and for a nearly £40 lead that claims to be a leader in durability, it breaking in this way after 7 months of infrequent use on a puppy should surely ring alarm bells and I'd expect at least an acknowledgement of the issue after flagging it.
Thankfully my dog isn't hurt but I won't be buying from, or recommending, wooof again.
Had a great experience with Wooof
Had a great experience with Wooof! I ordered stylish collars for our two dogs and absolutely love them — beautiful, well-made, and comfortable. Everything arrived nicely packaged and the whole process was smooth. Will definitely be back! 🐾
Poor Service
Order 2x Pupsicle toys for £65 and only got 3 refill pouches and no toys to put the refills in. Customer service slow. Issue not resolved and no refund.
Wooof Pupsicle
I recently bought the Wooof Pupsicle toy along with the Pupsicle pops and tray, and I’m so pleased with it. The quality of the toy is excellent, it feels well made and durable.
Delivery was also quick, which was a great start. As soon as it arrived, we gave it a try with our Labrador puppy, Mabel, and she absolutely loved it. The Pupsicle pops kept her happily entertained for ages, which is a huge win when you’ve got a high-energy pup!
One of my favourite things about this product is the tray that comes with it. I’ve been using it to make my own frozen treats using natural ingredients like banana, blueberries, natural yoghurt, and peanut butter. Once frozen, they fit perfectly in the Pupsicle, and Mabel goes crazy for them – she genuinely can’t get enough.
While the whole set is a bit on the expensive side, I do think you get what you pay for. The quality is clearly there, and it’s been worth it for the engagement and enjoyment it brings. Overall, I’d definitely recommend it to other dog owners looking for a durable, enriching toy.
Send faulty items and don’t respond to…
Send faulty items and don’t respond to your emails!

Antwort von WOOOF
The Pupsicle is Genius
The Pupsicle is Genius. Well made and very durable. My dog loves it. She usually has a Kong toy stuffed with her food, yoghurt, peanut butter, kibble, sardines... etc. She loves this much more. I love that you can freeze homemade fillers in the moulds. I also tried her on the ready made pupsicle fillers. She liked them and they didn't upset her tummy. They lasted longer than the homemade treats.

Antwort von WOOOF
We brought some paste to hide…
We brought some paste to hide medications with which came promptly. What was an issue was that we didn't realise this immediately put us into a subscription which we didn't want. We emailed Wooof and they cancelled the subscription straight away.
Great product
Great product. I just have to find some bits to put in it. Bought bone meal and peanut butter. He loved the first one I gave him. Very tough product. He can’t chew it!
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