WOOOF Bewertungen 

558
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The customer service team are excellent. I foolishly ticked collect instead of delivery. The team immediately had my toy posted and at no extra charge. The toy is a replacement as Colin’s cheeseburge... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the pupsicle pack and some slow feeders for my puppy. They are all excellent quality and really well made so I am really pleased. I don't collect my puppy for a couple weeks yet and I realis... Mehr ansehen

Bewertet mit 2 von 5 Sternen

2 stars as shipping process was good. My issue is with one of the products being stocked - Zee.Dog Hands-Free Dog Lead - Andromeda. DO NOT WRAP THIS AROUND WAIST. Although advertised that this is a us... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Zee.dog harness was exactly what we've been searching for and our puppy loves it too. Good communication, speedy delivery, well packaged. Would recommend and purchase again.

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

WOOOF.co.uk is an e-commerce shop for dog lovers. We stock hand-picked items of the highest-quality from local, sustainable and eco-conscious brands. Shop with confidence at WOOOF for dog food & treats, fashion & accessories, homeware, grooming and more. We deliver waggy tails to all UK based dogs.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

558 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 37 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(558)

139 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Didn’t think it would work but 10/10

My daughter suggested getting your products as her spaniel needed stimulation. I didn’t think it was going to work for my golden retriever who always has his brain somewhere else chasing rabbits etc but it is brilliant he loves boiled eggs in it and has just loved the frozen yogurt and banana which surprisingly didn’t make a mess as he licked it away before it had a chance to melt . It is very sturdy in construction and holds its own against teddy’s teeth and comes up a treat after dishwashing

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Out of date products, dreadful customer service

I ordered the Pupsicle toy, with the freeze mold and 3 packs of pupsicle refills, spending over £70.
All 3 packs of the Pupsicle refills were out of date when I received them. I have emailed the company twice and have received no response at all. I definitely would not recommend spending any money purchasing from this company. Out of date products and appalling (non existent) customer service.

5. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pupsicle Dog Toy

Bought a small Pupsicle & food 23/12/2025. Used it once & now can’t screw the lid part to the bottom.
Sent an email to the company & no answer. I paid £32.69, what a waste of money.
I wouldn’t recommend the item or the company. Very disappointed

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I feel awful leaving something negative…

I feel awful leaving something negative as the company is excellent but the Pupsicle and Pops I bought for my 18 week old English Cocker Spaniel puppy has not caught her interest at all! She licked it for a couple of minutes and then wondered off to another of her endless toys! I bought the size large which was recommended for her breed. The pops just don’t sit very proud in the pupsicle and so she can’t reach it to lick! I am sorry to have been so negative but it’s a lot of money for something that sits totally unused.

14. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Initial good experience turned poor

I ordered the large glitch pink zee.dog lead at the end of September last year for my puppy (order 28938) and initially things with wooof seemed pretty good. The lead hadn't been used much but on a walk with it recently my dog suddenly got loose despite the lead being clipped to her harness and the safety barrel being screwed up.

Turns out there is a stress fracture in the metal behind the hook mechanism which has caused it to fail.

I emailed wooof the day this occurred to raise it in case they wanted to alert others who purchased the same lead, as I wouldn't have expected it to fail in this way after a few months of occasional use.

I have had no email from wooof even to acknowledge this email and for a nearly £40 lead that claims to be a leader in durability, it breaking in this way after 7 months of infrequent use on a puppy should surely ring alarm bells and I'd expect at least an acknowledgement of the issue after flagging it.

Thankfully my dog isn't hurt but I won't be buying from, or recommending, wooof again.

26. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had a great experience with Wooof

Had a great experience with Wooof! I ordered stylish collars for our two dogs and absolutely love them — beautiful, well-made, and comfortable. Everything arrived nicely packaged and the whole process was smooth. Will definitely be back! 🐾

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Service

Order 2x Pupsicle toys for £65 and only got 3 refill pouches and no toys to put the refills in. Customer service slow. Issue not resolved and no refund.

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wooof Pupsicle

I recently bought the Wooof Pupsicle toy along with the Pupsicle pops and tray, and I’m so pleased with it. The quality of the toy is excellent, it feels well made and durable.
Delivery was also quick, which was a great start. As soon as it arrived, we gave it a try with our Labrador puppy, Mabel, and she absolutely loved it. The Pupsicle pops kept her happily entertained for ages, which is a huge win when you’ve got a high-energy pup!
One of my favourite things about this product is the tray that comes with it. I’ve been using it to make my own frozen treats using natural ingredients like banana, blueberries, natural yoghurt, and peanut butter. Once frozen, they fit perfectly in the Pupsicle, and Mabel goes crazy for them – she genuinely can’t get enough.
While the whole set is a bit on the expensive side, I do think you get what you pay for. The quality is clearly there, and it’s been worth it for the engagement and enjoyment it brings. Overall, I’d definitely recommend it to other dog owners looking for a durable, enriching toy.

3. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Send faulty items and don’t respond to…

Send faulty items and don’t respond to your emails!

27. März 2026
WOOOF-Logo

Antwort von WOOOF

Hi Jade, thank you for sending in your review here. Unfortunately, I am unable to locate your email. Would you be able to send your request to suppawt@wooof.co.uk? A customer service representative will then be in touch to help you with your query!

Best,
Team WOOOF

Bewertet mit 5 von 5 Sternen

The Pupsicle is Genius

The Pupsicle is Genius. Well made and very durable. My dog loves it. She usually has a Kong toy stuffed with her food, yoghurt, peanut butter, kibble, sardines... etc. She loves this much more. I love that you can freeze homemade fillers in the moulds. I also tried her on the ready made pupsicle fillers. She liked them and they didn't upset her tummy. They lasted longer than the homemade treats.

7. April 2026
Bewertung ohne vorherige Einladung
WOOOF-Logo

Antwort von WOOOF

Thank you so much for your review Rebecca! Happy to hear your pup is enjoying their Pupsicle!

Bewertet mit 4 von 5 Sternen

We brought some paste to hide…

We brought some paste to hide medications with which came promptly. What was an issue was that we didn't realise this immediately put us into a subscription which we didn't want. We emailed Wooof and they cancelled the subscription straight away.

26. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product

Great product. I just have to find some bits to put in it. Bought bone meal and peanut butter. He loved the first one I gave him. Very tough product. He can’t chew it!

3. März 2026

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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