2 wardrobes arrived on the specified day within the timeslot allocated. Paid in cash on delivery. One bar missing in one of wardrobes, but customer service is being helpful and is going to send us the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Terrible company avoid like the plague. Item was damaged and upon arrival they demanded more money then I agreed to purchase it for. I was threatened and sworn at by an employee when they... Mehr ansehen
These guys delivery fast and on time. The furniture was spot on and good quality. Delivery guys very helpful, helped me carry wardrobes upstairs. Highly recommend 👌🏻
Fake website! based in Birmingham. they use different Watsapp number to confirm delivery. Ordered a single wardrobe with three draws, came down with 2 drawers then the delivery guy says he doesn’t kno... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wood Mall Furniture is a UK-based online furniture retailer offering a wide range of beds, wardrobes, mattresses, bedroom furniture, sofas and more. We do free home delivery across the UK.
Kontaktinformationen
Unit 3, B24 8BL, Birmingham, Vereinigtes Königreich
- +447479208099
- web@woodmall.co.uk
- woodmall.co.uk
3.0
Akzeptabel
65 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 3 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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If I could give minus 100 stars I…
If I could give minus 100 stars I would! I ordered 2 wardrobes feom this company for my sons bedroom as they looked amazing do not be fooled like me i had a delivery on Friday and parts were missing and also the wrong parts have been delivered to. i tried to contact delivery people 5mins after they left my house which they wouldnt answer also contacted the company for a refund as the product is damaged to but no1 is replying or willing to sort this out, I have called and messaged constantly since Friday and still no answer, they also wanted to charge me an extra £20 to carry it up the steps as i live in a flat which i told them anyway and they said delivery was free with order and it was no problem, this company is a joke and take your money and run stay well clear as you will be scammed and be left with a product that is damaged, can't even use due to parts missing and wrong parts being sent, no manual and not packaged properly just wrapped in cling film.. I am now £230 down and can't even get a refund as its cash on delivery also the delivery men were very rude to would not recommend at all!! Be warned to as they go under alot of other company's like meer furniture 2
5. Juli 2024
Bewertung ohne vorherige Einladung
Do no use this company.
Delivery turned up at 10.30pm, then when I checked the wardrobe. One was damaged and incomplete. Company are not bothered, all they have to say is cod policy. Absolute cowboys.
5. April 2024
Bewertung ohne vorherige Einladung
This is a very bad experience with this…
This is a very bad experience with this company and I’d implore no one should ever try them as they are a hoax and SCAMMERS..they have different people working for them that are agents preying on innocents citizens to deceive and take their money with no service or a poor one ..I’m taking my next step by reporting to my bank ..
29. November 2023
Bewertung ohne vorherige Einladung
Avoid this company at all cost!!!!!! Total scam
I had a very bad experience with this company. Asides from the products being poor quality, the delivery driver and sales manager are very horrible people, that’s even if it’s not the same person handling both. My order was incomplete and I’ve been chasing them since the driver dropped the items off and ran away horridly. They’ve all been ignoring my calls and messages.
I do not recommend this company at all, they will raise your blood pressure
29. November 2023
Bewertung ohne vorherige Einladung
Great customer services
Great customer services. They let me rebook a month in advance and did all the heavy lifting bringing it into my house. Brilliant quality bed, absolutely stunning and my autistic son absolutely loves his new bed. Brilliant and absolutely recommend!!
14. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Wood Mall Furniture
Dear James Smith,
Thank you so much for taking the time to share your positive experience with us on Trustpilot! We are thrilled to hear that you had a great shopping experience and that you are satisfied with our customer service.
It brings us immense joy to know that we could assist you in rebooking your order a month in advance. We understand the importance of planning, and we're glad we could accommodate your needs.
Moreover, we are delighted to hear that our delivery team was able to make the process easier for you by handling all the heavy lifting and bringing the bed into your home. Your comfort and convenience are our top priorities.
But most importantly, we are absolutely thrilled to hear that your son loves his new bed! We strive to provide products that bring joy and happiness to our customers, and your son's satisfaction is a true testament to that.
At Wood Mall, we take pride in offering high-quality products, and we are delighted to hear that you find the bed to be brilliant and stunning. Your kind words motivate us to keep up the good work and maintain the standard of excellence that we aim for.
We are truly grateful for your recommendation. Word-of-mouth referrals like yours mean a lot to us, and they help other potential customers make informed decisions about our products and services.
Once again, thank you for choosing Wood Mall. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are here to help!
Wishing you and your son many restful nights and delightful moments with the new bed.
Warm regards,
Sam Hunt
Customer Service Team
Wood Mall Furniture
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