WoodandHearts Bewertungen 66

Thank you for processing my order so quickly! I bought this as a birthday gift for my twins, and it arrived right on time. The quality is fantastic, and my kids absolutely love their Monkey Bars. It’s been such a game-changer – while they’re playing, I can finally cook or just sit down for a minute. If you’re still wondering whether you need something like this at home, you do. Totally worth it.

My son is absolutely loving his play gym! I also loved the high quality material.

We absolutely love this playset! It was an early birthday gift for my son and he loves it! It's perfect for a child who loves to be active and climb. The materials seem to be good quality as well. The only complaint we have is the directions were absolutely awful! Pieces weren't numbered correctly and the directions didn't always match up with what you actually needed to do next, which made the set up very very challenging and way longer than it needed to be. My husband and his dad were able to figure it out eventually though. Overall, we love it! Just wish the instructions were more clear.

The wooden climbing toys are well made.

I received the products in a timely manner. They were easy to put together. They are very well made and the children are loving them!

Customer service was excellent, they answered all my questions and the build quality of the pickler and easel also excellent! This was a gift for my granddaughter’s 1-year birthday so I was nervous about getting everything in time. The items arrived ahead of schedule, thank you! I forwarded all the pdfs and resources to my daughter who is absolutely loving all the useful information! Great experience, and we’re super happy with the items!

Cute products for children made of high-quality wood

Very nice and high-quality slide and shelf. Friendly managers, fast delivery

Good quality, fast delivery, instructions clear. I can definitely recommend WoodandHearts

Perfect company! wonderful products. my recommendations!

I’m absolutely thrilled with these eco-friendly children's furniture pieces! Not only are they beautifully designed and safe for kids, but they’re also made from sustainable, non-toxic materials — which gives me real peace of mind as a parent. The quality is outstanding, and I love knowing that we’re making an environmentally conscious choice for our home. My child loves the bright colors and playful shapes, and the furniture is perfectly sized for little ones. It's sturdy, functional, and promotes both creativity and independence. Highly recommend to any parent looking for safe, stylish, and planet-friendly options!

They're so helpful a receiving and replying back to me I received the item within a few days less than what they said I'm very helpful will be ordering from them again

Awesome service from beginning to end! Great product!

Wood & Hearts has outstanding customer service! I was looking for an item (toddler chair) that I saw about a year ago & couldn't find it on their site. I described the chair and they knew exactly which item. It was no longer available on the site but the representative said they had some leftovers and I was able to purchase. I'm so happy with this chair it's perfect and matches the other items we already own.

Good quality my son loves to play with this set. Shipping was fast and all came in one package

Multiple packages shipped over weeks with no communication. Extremely poor quality of product. Literally all the screw stripped or cracked. Holes not properly drilled right. Wrong size pieces included. Mounting was impossible due to poor design and location of bars. I contacted them out this before installation and they were supposed to reach out with a solution but did not. We had to modify and they refuse to issue any refund due to this. 3 of the hand knobs cracked during installation deeming them unusable. Pieces dont fit together properly making it very unstavle. It was literally unusable if we attempted to install as built. My kids still complain because the bars twist and its unsafe. Buy a better product from a better company. I communicated all problems with the company and their "solutions" if any were unhelpful. We waited forever for the product to arrive not knowing it shipped International, and they wanted to ship another piece or parts and quite honestly I think the wood and parts are so cheap it wouldn't matter. Buy from another company.

I normally do not leave a review, but this company has called, emailed, and will not leave me along until I do. So, here we go. Here are the facts.
They asked me to give a review before I even received our order. We bought the climbing gym in November to have for Christmas. We received it well into the new year. So, naturally, I wrote We have not received the order yet.

After receiving the order, the company did reach out via email and apologized for the delay, gave a $30 merchandise credit and a $30 refund (for a product over $300). They did not have to give a refund or credit, which was at least something. We will probably not use the $30 credit because most of their products are expensive and after this experience, not sure that $30 credit is worth it.

They asked me to update my review, which I would have BUT then they did not give me a link to update it. The company proceeded to call multiple times (and when I say multiple times, I mean left me MULTIPLE voicemails), asking me to update. I emailed back stating I would update but either I didn't get the email or it got lost. They said they couldn't send the review link again. And they mentioned to update my review here. I would have given more stars except I felt harassed regarding giving a review, and they did not make it easy or convenient to update the review.

The climbing gym itself, my daughter is not that interested in it, and we find her climbing on other items other than the actual climbing gym. The gym itself is a bit wobbly; it does not feel all that sturdy. I would not feel comfortable with my child climbing on it without assistance. In my opinion, it was not worth the cost.

Very well made, every piece is individually wrapped, wood is nicely polished. Not surprisingly, it’s made in Ukraine.
Will be ordering more products in the future.

Looks good, solid, and customer service went above and beyond even when the mistake was mine.

I appreciate the item, but all of the holes weren't completely drilled through and it cracked when I tried to wiggle the bolt through. It isn't a terrible crack - I can sand it down and repaint it later because it's solid wood.