Winksleep Bewertungen 

Great service and amazing experience from start to finish. I would highly recommend. My son absolutely loves his new bed! Thank you Guys❤️

Please don’t waste your money and time.
Very very cheap quality and they not accepting the refund.
Not only did they send me their poor quality product, but I also received a damaged product.
When I reported it to them, they told me I should have asked the person who delivered to open the packages for me so I could make sure the items were not damaged.
I felt like I was being tricked.
Please don’t buy anything from them and please please don’t trust them. Don't waste your time and money on this company.
If is possible I can give them zero star .
Poor service poor customer service poor quality poor company

Professional service easy to order fast prompt delivery. Beautiful presented mattress and have slept like a baby not waking up in agony as usual as I have austioaurthritis this is a very difficult thing to achieve . My pain during sleeping and waking has vastly improved I recommend the hybrid memory foam pocket spring mattress I live in bed now it helps my pain during the day and night x wonderful like sleeping on a cloud so soft and supportive ten out of ten .

WORST PURCHASE EVER !!!!
0 stars if possible.
Everything with this bed has to be bought separately — the wheels, the storage, even basic parts you’d expect to be included. The bed sits flat on the floor, which is so unhygienic. You can’t mop or clean under it, can’t lift it, move it, and there’s no elevation at all. I have never seen a bed like this !! If you choose a light fabric, it gets dirty immediately, and good luck trying to maintain it.

I’ve been emailing and messaging customer service every day, and I’ve either been ignored or received the slowest, most unhelpful responses. Even when I tried to meet them halfway, they were stubborn and unwilling to cooperate. This was going back and forth for almost 3 month’s.

They don’t even offer refunds, which is unacceptable. Everything is sold separately, and honestly, how unprofessional is it to sell a bed that feels incomplete unless you buy five extra things? In the end, I had to DIY solutions just to make it functional.

Beware of this company. I would never recommend this experience to ANYONE !!

Winksleep.abig thank you from the ordering off my matress was a quick easy format .the delivery was so quick packed so well and the best was the matress itself. Absolutely just perfect soft looks great .makes my bed time truly a experience of pure joy .thank you wink sleep.

This company is not serious ,
they send wrong colour ,poor quality material ,if you want to return they don’t accept , trapping people saying is bespoke and cannot be refunded
Do not waste your time!

Thank you very much. It was really good doing business with you. Thank you. I’m really enjoying the product I ordered thank you.

This company is a huge scam. The colours of the beds themselves are nothing like the images on their website, and for some reason their bedframes are classed as bespoke and are non-refundable (moody wording in their returns policy means this is easy to miss). Try and catch you out at every little step in order to steal your money. I would avoid at all costs, like many others have warned on their trust pilot reviews it seems.

I brought my bed in February, I Absolutely love it! It’s exactly what I’ve been looking for, the quality is amazing, it looks even better in person and has totally transformed my bedroom. So happy with it. Would definitely recommend this company and will be buying for my sons bedroom 🤍

Absolutely in love with this bed!
I was in love with this bed the moment it arrived, even the delivery driver commented on how nice it looked! The design was exactly what I spent weeks trying to find until I found it on Winksleep.

What really sets this bed apart is how incredibly customisable it is. I was able to choose everything from the material and colour (with super affordable sample swatches, which made the decision much easier), to the type of mattress, and whether I wanted under-bed storage or legs. It feels like a bed made just for me.

Best of all, it’s surprisingly affordable, especially compared to similar beds I looked at from other places.

Christina was super helpful when i emailed in-Nice friendly response! Thanks again

I recently purchased the Tranquil Sleep Haven bed frame, and it’s been a game-changer for my sleep setup. The assembly was surprisingly simple—clear instructions and all the tools included. Once set up, the frame felt incredibly sturdy with zero creaks or movement, even when shifting positions during the night. The minimalist design fits beautifully with my bedroom decor, and the under-bed clearance offers convenient storage space.Highly recommend for anyone looking to upgrade their sleep space.

Got sent the wrong bed.

Amazing prices, excellent quality and super quick dispatch and delivery. Highly recommend!

Lizzy provided me with excellent customer service, prompt responses and very helpful at resolving my issue right away. Very grateful.

Do not buy the Wink Sleep Premium Hybrid Pocket Spring Memory Mattress if you actually want to get out of bed. Good lord….it is the most comfortable mattress, ever! Team it with the sweetnight pillows from Amazon. Incredible

Great product and amazing aftercare thanks my nans suited

Scam.
Wrong colour bed delivered was promised a refund / replacement bed by their customer service.
2 months taken with customer service to now be told nothing will be done.
Supposedly old staff member told incorrect information but surely that’s still the companies issue to honour the refund / replacement ?

Phone line off the hook for weeks have to ring through babyfair ltd. Supposedly a known issue but why wouldn’t they highlight this on their social media? Convenient way of avoiding customer complaints

Company seems dodgey customer service awful do not buy

In response to winksleep response a swatch was ordered which was a total different colour to the bed received hence the complaint and issue.

Trust pilot page also says that winksleep have falsely edited their ratings and reviews, says it all.

They first delievered the wrong coloured bed frame after asking there customer service team which of the colours was in the photo, it then took a week for this to be rectified. I still have a complaint outstanding with them and the customer service team have not been in contact with me. Poor service and poor quality bedding for the price you pay.