WILD Pet Food Bewertungen 

My Labradork can be quite fussy, no issues with her wanting more of wild food, we choose rabbit as the protein as it’s a leaner protein and she can get a little chonky. When order is placed, the subscription usually arrives in a couple of days, and with emails to keep me upto date.

I was looking for a more complete food for my girls and Wild frozen dog food doesn't disappoint. My girls have always enjoyed meal times but they have never really squeaked with excitement - until now.
My girls definitely have given their seal of approval.

Unfortunately, my experience with the returns/refund process has been disappointing.

I returned 12kg of completely unopened food using the Royal Mail returns service provided by WILD. Royal Mail collected the parcel on 2nd September and tracking confirms it was delivered to WILD on 4th September at 10:48am.

When providing the return instructions, WILD's co-founder stated in writing that:
“Refunds will be processed within 48 hours of the item being received at our warehouse.”

When I still hadn't received my refund, I contacted WILD on 8th September. I also explained proactively that the bank account associated with my original payment card had since been closed and asked how they wanted to process the refund.

I received a response on 11th September, apologising for the delay and asking whether the refund could be sent to PayPal instead. I replied immediately that day with my PayPal details.

I am now still waiting for my £114.99 refund, despite the goods having been delivered back to WILD and despite providing the alternative payment details requested.

I have responded promptly at every stage and have proof of collection and delivery. I have now had to raise a formal complaint simply to try to get the refund processed.

I genuinely wanted WILD to work for my dogs, and my initial contact with the company was polite and helpful. Unfortunately, the subsequent experience of having to repeatedly chase a refund for unopened goods has let the experience down considerably.

If there is one thing I absolutely detest it is companies that auto subscribe you for future orders when you made a ONE OFF ORDER! You loose me and my recommendation instantly.

Great product helpful team

Everything was handled really well and quickly

Easy to order. Delivered fresh/still frozen. Dog loves WILD pet food.

Fantastic service and speedy delivery. Communication was brilliant too.

Really good quality
My dogs liked and can be fussy

Love the very high quality products that reflects the ratios of proteins vegetables and minerals for a dogs optimal requirements. This brand is by far the best quality I have found to be available in the UK.

Great quality food. My Doberman loves it.
I did have an issue with an order but this just instilled my reason for 5 stars. They sorted it no problem and was super quick with the responses.

Ross and the team are amazing.

Great company, quick delivery and good product, my dog says so

Only just started weaning, weaning abit slower than normal, i have working line malinois with a sensitive tum. All good so far and she loves it.

Have recently made the change to Wild pet. To start off, communications and advice have been first class and delivery was very prompt.
Heidi has taken to her new diet with no concerns and I'm hoping she is going to get the benefits of a much better diet than she previously had.

Fantastic service, very fast delivery 😊
The fresh to frozen is a brilliant product the dogs love it 🐾 wouldn’t go or feed them anything else 🐾

My pup is LOVING the fresh-frozen range! We were already subscribed to the cold-pressed food - I really believe in the company and its commitment to proper good food as well as the complete transparency in what is in the food by providing proper percentages of each ingredient, so I’m really pleased to discover this range. This is a far more convenient than raw, which we had switched to for the majority of my dog’s diet, especially when the weather is warm and we are need to transport the food around. The frozen products are also very well packaged with many ice packs and wrapped in good insulating material so that they arrive still very frozen.
I am absolutely overjoyed that the fresh frozen food is absolutely wolfed down each time - with the bowl then licked clean! Well done, Team WILD - another excellent product!

Great food dogs seem to like it, found that I had to weigh to give right amount as very dense compared to kibble. But working well!

Great they call to check how coco is doing.

Delivery is always great and my dog really enjoys the food.

I've had such a great experience working with this company so far. I have a breeding program and providing the best tailored nutrition for my dogs is of upmost priority. I've had great communication and support to meet the needs of my dogs and their future puppies. I love that there's someone at the end of the line for advice and guidance when needed. All of my dogs are thriving on various versions of the complete food including the insect protein.
Thanks Wild for making nutrition choices easy for me to give my dogs the best!