Wiggins Hair Bewertungen 627

I love my wig! This is my 6th one. Shipping was fast! Custom service was great, per usual. And the quality is amazing. I will be ordering another one soon.

Wiggins lied that FedEx denied claim of package delivery to wrong location. I reached out to them and they asked for pictures of my address, my apartment door, and surrounding area. They then used that info yo file a claim. They received claim from FedEx, FedEx confirmation through me communicating with them through multiple phone calls that they approved return of funds and it went to shipper. I reached out to Wiggins multiple times through email, and every time I was told claim was denied by FedEx. I asked for proof of denial and they kept sending me the pictures of my apartment door, the FedEx delivery picture, and their missing delivery but missing package page. They sent my credit card picture of delivery and FedEx delivery info saying delivery was confirmed. The picture of FedEx delivery and my apartment are completely different but they never sent my credit card my proof of apartment, that they required. So its obvious they lied to my credit card so they can still get paid from credit card and FedEx, and no replacement of item to me. This is fraud and a scam. They getting twice the payment

I ordered a 14 and a 16 and they both were the same size. Also my wig was not HD transparent what I ordered it as always as I see the reviews the hair stick up at crown they hard to lay down. This is my first time try this company. I don’t think I’ll be back.

I heard good things about this company and wanted to give it a try. The first wig I received was poor quality, and even my beautician said the lace was no good and that the curls didn’t hold at all. The wefts were poorly sewn. I reached out to them about my concerns and received a lot of pushback, with them claiming they only make high-quality wigs. This unit was almost $400, but they only offered me a $10 credit. I had to keep pushing to get a $50 refund, which felt like a slap in the face. During this process, I was still waiting to receive another unit I ordered for to be installed for my graduation/vacation, but I never received it. Now, I’m waiting up to 45 days for an investigation into a lost package. I would never order from this company again. They lack ownership and the customer service is poor.

This was my first time ordering a wig so I was completely nervous but this wig turned out to be perfect !! I had to do NOTHING but put it on.

The hair I got was a “24” straight hd closure wig.

But the wig I got the hair was supper thin. If I put my pointer finger and thumb together on the same hand and make a circle that’s how thick the bundles were all together!! U could see right through it fresh out the pack
The price was 341$ and some change at 24in but it gave 18 20 inch very short.

I usually buy from this company no problems but yea this was a no go I just resold the wig for a cheaper price to get cash quick in order to order from wig dealer instead.

I am updating my review. I originally stated that wiggins hair company customer service was terrible. They have since corrected that by allowing me to return a perfectly unused wig and have also after their inspection refunded the cost paid for the wig. I appreciate them making the change and have now show my appreciation by updating my review

Very unhappy with the way they’ve changed. In 2021, I spent $1500 on hair and was so happy at the time I thought I could rely on the quality being the same. I bought, a $500 raw virgin hair HD lace wig and it came with a Lagos hair line ( not on listing ), the hair smelled so full of chemicals and to this day after over a month and several washes still has that slight smell. Also no matter what I do to the hair: style with mouse, olaplex oil, straighten. It still frizzes IMMENSLY. I am very unhappy with this, for $500 I expected better.

I was going to make a review on TikTok but didn’t feel comfortable because I was so unhappy with my wig.

Wiggins Hair has been the best hair provider so far I have bought from and I tell you they are on point, from customer service to the quality of their hair. And this is my honest opinion, no collaboration or sponsor just the truth.

I have been wearing wigs for over 15 years and I’ve never had a wig that sheds like this wig. Just running my fingers through it hair comes out. I’ve conditioned it with the best and if you just shake your head it sheds all on my bathroom floor. I would never purchase another wig from them.

The wig arrived the exact time I was told it would. My hairdresser had so much fun installing it on me cause it’s so easy and soft and didn’t need any pre-bleaching or pre-plucking. Will definitely shop again💗

Great customer service and I love my purchase. I purchased a front hd lace. It was sent with gifts as well.

I am filing this complaint regarding deceptive and unethical business practices by this seller on TikTok Shop.

After purchasing a wig advertised as 18 inches, I left an honest review based on my experience. The seller then contacted me outside of the TikTok platform and offered me a free replacement product in exchange for deleting my review. I was persuaded to delete my honest review in good faith.

After I deleted the review, the seller sent a replacement wig claiming it was 18 inches. However, the wig measures approximately 14 inches and was packaged in an 18-inch labeled bag, which I believe is misleading. When I questioned the discrepancy, the seller blocked me.

I am not seeking a refund. My concern is the seller’s manipulation of customer reviews, deceptive product representation, and blocking communication after misleading conduct. I have screenshots of the off-platform messages offering compensation in exchange for deleting my review, as well as photos showing the actual wig length and packaging.

I am requesting that this business be investigated for deceptive practices and review manipulation.

I received a HORRIBLE unit that they offered to refund me a whooping $20 for. The wefts were totally visible and could be seen no matter how the hair was styled. I went back and forth with them for DAYS. do not but from these horrible people with their horrible wigs!!!

I love Wiggins company so much, I will continue to shop here all of there wigs a high quality long lasting & succeeded my expectations. So many different color choices& styled looks making getting ready so much easier 10/10 ❤️🏆👌
you are able to choose a higher density creating more volume I adore a full look . Cap sizes are provided what more can I ask for ❤️
I am also thankful for there customer service .

This is my first order from Wiggins. Shipping took a while but they were helpful along the way. The wig came pre curled, hair is soft, no issues at all

If I could give them zero stars I would. I saw someone make a similar review and my only regret is not seeing it before I sent this company my money. They stated the wig was sent, delivered and received according to THEIR courier, but nothing was delivered to me. It’s been over a month of back and forth and them pretending to look into the issue, until I asked for a refund and miraculously an update appeared. The update? They can’t do anything. Please try any other wig company before you try Wiggins. Your money will be gone and you will be wigless.

This company is a fraud and a scam. They delivered my package to the wrong address and then denied responsibility and lied to Paypal stating everything was delivered to me and my claims were false. I have photo proof of the delivery to the wrong address, a signed letter from FedEx, and multiple emails from Wiggins confirming I didn't receive this package. I asked for a full refund for the issues and instead was denied and told I could only get a $200 refund. I paid $560 for 2 products and didn't receive anything. I do not want a reship or exchange. Give me my money back. All charges will be disputed and I will continue to report this scam and fraud until the issue is resolved.

I ordered from Wiggins twice. Save your money. I’ve always idolized Wiggins hair based on the online photos and partnered reviews on YouTube. The hair is amazing out the box with first day install. After a week, this hair began to shed. Embarrassingly, I had hair everywhere on a daily bases not only from the frontal but the cap. The hair quality also deteriorated after the 2nd wash. It became stiff and very thin. SAVE YOUR MONEY. You will be highly disappointed.

1. Order#600334269
2. Order #600349334
I can attach videos of the hair around the time of my orders as well.

Update: customer service told me the HD units no longer arrive pre-bleached. They should inform customers of this.

The hair I received did not have bleached knots as advertised and contained an excessive number of short hairs at the top, which negatively affected the overall appearance.

While the hair does feel thick and the curls added are well done, these positives do not outweigh the quality concerns.

I am currently in the process of returning the item, as it does not meet the standard or description I expected. An update will be provided once the return process is complete.