Widestep Bewertungen 46

i just got my ordered B1T1 doll shoes yesterday and to my dismay the shoes are of cheap, poor and low cost quality not the ones being advetised online.

this company and promo ads are SCAM and FRAUD!!!

waste of money and couldn't get connected to the customer service hotline!

I ordered the buy 1 get 1 free and ordered one purple and one black pair. I got 2 purple, they ARE NOT Wide toed shoes (very narrow) and now I can't reach anyone to return them. I'm so disappointed! Don't buy from them!!

Don't use them! Have to return the product to the UK at a high cost. Website shows a New York address.

Not a good co. Couldn’t wear the shoes and they’re giving me a hard time about returning them and they don’t want to give me my money back. They’re return policy is deceptive.never do business with them again

Very similar experience as the others. Totally wish I had read the reviews...ugh. Lesson learned. These are not wide shoes. Not even close. They don't look like the pictures at all. I have donated them to charity for some one with narrow feet to wear.

Total waste of money for me!! I have a hammer toe and it still rubs against the top of my- and they’re it really all that wide.

If I could give this company a zero stars I would have. I bought the Bogo‘s, two for $89. It took 6 to 8 weeks to arrive.When they came, they smelled horrific. It had a somewhat of a gas smell to them and I could not get rid of it. When I contacted them, they said I could return those shoes to the United Kingdom, which cost a minimum of $60. This company is ripping people off.

These are NOT wide shoes. I am so disappointed. Can't even get them on my foot.

The shoes, if they fit are awesome, but if they don’t, you have to pay shipping to return to the UK, and there are allegations the addresses they give don’t exist. Can’t attest to that as we chose not to pay shipping and donate instead. If you do buy, do so through Amazon for the first pair. No bogo deals, but you’ll be able to return.

Terrible customer service.. Ordered my regular size but they did not fit. Told company I needed to return (outside the 30 day window due to emergency surgery) and was told I needed to pay for return shipping, which contradicted info on their web site. Shipping cost would have been $57 on an $89 pair of boots.

ABSOLUTE SCAM - BEWARE !!!!
They offer a refund - but the address in the UK they give you does not exist (tried to confirm it on Goggle Maps) and the address on their website in New York is an art supply shop.
If the shoes fit you - great, but I found them narrow and smaller than described. Great wording on their website and smart to advertise a USA address but it is all a lie. Shoes were sent to me from China. You will pay the postage to return the product to the UK, but as the address does not exist you will have the product returned and then silence from WideStep and never receive your refund.

Beware! This company sent a faulty address for our return! Cost us over $30 sending the pair of shoes back to them in the UK! Then… surprise! The shoes came back to us with a postal note of “address unknown.” We’re stuck with a crummy pair of shoes which do not fit!

I ordered shoes from Wide Step in good faith. The shoes did not fit, and I contacted customer service, who sent me instructions to return the shoes to the United Kingdom as instructed (at a cost of $31.95) from the United States, and I was promised a full refund as soon as I sent the tracking number and the shoes had arrived and been inspected. I followed the instructions exactly, but the shoes came back to me two weeks later. I notified wide step customer service and asked for a full refund. They have only offered me half of the cost of the shoes as a refund, and refuse to reimburse me for the shipping cost. I wish I had read earlier reviews. Each time there is a negative review, they deny having sent anything to that customer. They are also mentioned in the United States Better Business Bureau listing as reporting to be a New York company, when an actuality, they are in the United Kingdom.

The toe box is roomy and fits without any toe overlap or pushing on the sides. The support is very weak and I could not wear for any extended time outdoors or while standing at work. I didn't realize these came from China or I would not have ordered due to excessive delivery time. I wish I had done my due diligence before falling for the Facebook ad

I recently purchased a pair of Sunset sandals and I’m really disappointed.
They look good but the noise they make when walking is horrible. Everyone can hear you coming. It’s embarrassing!

Same as the other reviews, with an extra laugh -- this "Widestep" company sent me shoes with the narrowest toe box I've ever seen! Way too painful to wear.

They offered me a 20% discount (which they claim is a special offer, but it's obviously standard based on reviews here) to avoid high international return shipping costs.

I need wide shoes and have searched all over for golf shoes and regular shoes that fit my feet. I have not found any. When I heard of Widestep I took a look but fortunately I looked before I bought. Their size chart is no different than any other size chart. I need 9.5 or 10 mens with a width of 4e or 5e. They are no longer made the best I can figure but if anyone can point me to a company I would check. This company is not one to order from based on the information provided on their own website.

Sneakers are like clown shoes. Return process is ridiculous. They offered me a 20% refund of the $118 I paid, I keep the sneakers that I cannot wear. Or, they give me a 70% coupon to buy more sneakers. Or pay to ship them back to China. I’ll have to chalk it up to an expensive lesson learned. Order wisely.

If I could post negative stars, I would do that do not buy from this company first of all their shoes are like orthopedic shoes then you try to return them and they have to be returned to the United Kingdom and shipping from the United States would be $75 so you can never return these shoes for a refund do not purchase from them

My wife purchased a pair of shoes because she has a hard time finding shoes that are comfortable. When they arrived she was happy how they looked but unfortunately she can't fit into them. Then major problems. Company did no want to take them back. They didn't fit, not because size was wrong or they weren't wide enough. My wife needs a high box to compensate for hammer toes. None of these shoes would have a high enough box to accommodate her . First she heard nothing from company. When they finally responded they offered a large discount off buying another size. Obviously they didn't pay attention to her email. When they finally said she could mail them back in original packing, they warned it might be expensive. The return address was from England. The estimated cost to return them- over $30 for a shoe that cost $69. Plus I have zero confidence they would credit her account once we did return them. A "store credit brings us back to original complaint- box isn't high enough.