Wickedquotes Bewertungen 

175
TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had to cancel one policy and get a new one started and Will was extremely helpfully! Made the whole thing pretty quick and easy and would be happy to recommended Wicked quotes for bike insurance.

Bewertet mit 1 von 5 Sternen

Terrible terrible terrible !!! After seeing their reviews and fees they charge to cancel after 2 days of cover they are going to charge 60% of premium . Also as i had Classic insurance i had no acru... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absolutely disgusting, this company should be avoided at all cost. Do not buy any product with this company. I wanted to cancel a policy I took out 12 hours earlier and paid in full for the year and g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Representative Ali Eren was very helpful. Your company does need quite a bit of input from me in terms of forms (* Copy of DVLA Licence Summary for Mr Paul Zotos * Copy of Evidence of MOTORCYCLE... Mehr ansehen

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Vom Unternehmen geschrieben

We are one of the UK’s largest independent motorbike insurance providers. For over 15 years, our knowledge and expertise has continued to grow!


Kontaktinformationen

3.1

Akzeptabel

TrustScore 3 von 5

175 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.1

Alle Bewertungen

(175)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Always read the fine print

Wicked Quotes had provided a policy based on information submitted via a comparison site, it appears they did not receive all the correct information and as such then decided to keep more than half of my policy amount in the event of cancellation. Referring me back to the comparison site to complain. Repeating "this is the terms & conditions" which allows them to basically "retain" funds which you have paid in full.

will never use again and will be sharing with the motorcycle community.

13. Oktober 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Sorry to hear you are unhappy with the service you have received from Wicked quotes.

If you would like to provide us with more information, we will gladly look into this case in more depth for you.

We validate the information used to get your quote, and if this is incorrect your premium can be affected. Our cancellation charges are clearly stated in our TOBA and have to be agreed by you before the policy can be purchased.

- WickedQuotes Customer Services

Bewertet mit 1 von 5 Sternen

Avoid avoid avoid

Only took insurance out on my bike earlier this year and decided to cancel before the end of September, to be told by their agent due to fees and cancellation there will be no refund, then even said they'd made a loss on it as brokers due to me cancelling. Cheeky t wats, i wouldn't even p iss on them if they were on fire.

26. September 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

The Cancellation terms are all documented within the Terms of Business Agreement and all explained to every customer prior to the policy commencing - which you have agreed to at inception of the policy.

We did actually make a financial loss, due to your cancellation outside of the agreed contract period.

Kind regards,

Wicked Quotes



Bewertet mit 5 von 5 Sternen

Very good and very quick

Very good and very quick. Also great value . Thank tou

5. September 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Great to hear this positive feedback.

Wicked Quotes Customer Service

Bewertet mit 5 von 5 Sternen

Best quote.

31. August 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Pleased to hear that. We work hard on trying to be the most competitively priced motorbike insurer.

Wicked Quotes Customer Services

Bewertet mit 5 von 5 Sternen

I recently renewed my motorbike insurance..

I recently renewed my motorcycle insurance online with Wickedquotes and found it very easy to do. My insurance is significantly cheaper with them compared to what I paid with another insurance company last year.

24. August 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Thank you for the positive feedback.

Wicked Quotes Customer Services

Bewertet mit 1 von 5 Sternen

1 hour hold time and 30 minutes in pos. 1!!!

I have been on hold for over 1 hour and position 1 in queue for 30 of those minutes. I don't know what on earth is going on but you need to sort your phone staff out. It is only a 5 minute query that I want to ask too!!

5. August 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Sorry you haven’t been able to contact us by phone, we are presently experiencing high call volumes. If you would like to drop us an email on quotes@ramasis.co.uk we will be happy to arrange a call back.

Wicked Quotes

Bewertet mit 5 von 5 Sternen

Very helpful

Had a little trouble with sending all required documents to wicked quotes but they were very understanding and helped me with my non ability of modern technology.
I found that this was extremely helpful and glad I chose them to insure me.

28. Juli 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Thank you for the positive feedback.

Wicked Quotes

Bewertet mit 1 von 5 Sternen

Avoid this company

Avoid this company. They are no good to deal with whatever. Will 'steal' your money .

29. Juli 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Hi Mark,

Sorry to see your negative review. Obviously, we would prefer to know that all customers are happy with our service, but on some occasions, if the required documentation is not supplied, we do have to cancel policies and they do lead to cancellation charges. We can look further into your case if we have more details. Please could you contact our Customer Service Team via email (which will be in your documentation) if you wish us to look further into this.

Wicked Quotes

Bewertet mit 5 von 5 Sternen

Best insurance many thanks

thank you for the fast service and for the seriousness towards your customers it is the first year that I am insured with you and I hope it will be one of a long series. I recommend your Wicked Quotes motorcycle insurance to future customers. Good day
Conrad Palma

13. Juli 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Thank you Conrad for your positive feedback.

Wicked Quotes

Bewertet mit 1 von 5 Sternen

24th June

24th June
I tried 3 times to contact the office for advice, each time I was on hold for over a hour and finally get through the phone goes dead. Also the phone operators was very unhelpful with my enquiries, I ended up cancelling my policy and moving to another company. I would highly recommend not using this company it’s more of a scam to take your money and run. DO NOT USE THIS COMPANY

24. Juni 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Sorry to see your negative review.

Please could you contact our Customer Service Team via email (which will be in your documentation) if you wish us to look further into this.

Wicked Quotes

Bewertet mit 3 von 5 Sternen

Long phone wait time

I'm insured with them and am on the phone right now trying to get through to ask a question about my cover. It's been 47 minutes so far and I've come down from position 10 in the queue to position 2. That's a really bad call answer stat. I hope the actual service when I get through is worth it!

26. Juni 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Apologies Mo, the phones have been very busy, but we have been working on improving this significantly over the last few weeks.

Wicked Quotes

Bewertet mit 4 von 5 Sternen

Frustrating to happy

Insured by them, rang to get a quote on a new bike, 5 calls all over 30mins wait and never answered! Very frustrating!
So I thought try email, found my original documents and emailed my queries.
Next morning a lovely lady called Elise rang me to discuss my requirements.
After 15 minutes, new bike insured, all questions answered.
Given 4 stars as the phone calling was not good!
5 stars for Elise.

15. Juni 2023
Bewertung ohne vorherige Einladung
Wickedquotes-Logo

Antwort von Wickedquotes

Great to hear Darren. We are also working hard on improving the phone waiting times.

Wicked Quotes

Bewertet mit 5 von 5 Sternen

Wicked

You do need to give lots of info but they are easy and polite people to deal with. Great price and very helpful with all my questions. 5 star in my book

6. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I liked that they where the cheapest…

I liked that they where the cheapest and that I could stay with the same insurance company for another year.
I dislike the fact that you have to send the your drivers license every time and all the other documents even though you are with the same company for another year.
What is this nonsense with the license thing anyway. Very annoying,makes me want to stop riding motorcycles.

14. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling company just out to scam…

Appalling company just out to scam people my husband purchased motorbike insurance (1st bike) filled in form no no claims as he hadn’t had bike insurance before asked about car insurance he said he has 9plus years ncb sent them code to look at dvla record they sent him a letter to say they were still waiting receive it rang after 55 mins in queue to be told they hadn’t had it and they would be cancelling his policy as he hadn’t filled in form correctly - will be taking legal action as they kept over half of the policy premium

14. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Called to discuss renewal - premium number!!!

My renewal quote came through and I needed to amend and check. So I called their contact number - ITS A PREMIUM LINE NUMBER!!! Waited 45 mins and then they cut me off. Repeated the next day and the same - Waited 45mins plus to be again cut off. Eventually got through on the third day and got my renewal cancelled.

Now have been hit with £30+ phone bill to the premium line contact number - what a rip off - avoid at all costs, support line is rubbish and takes over an hour to get through - and they charge you £15 for the privilege of waiting

Rip off

4. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS

DO NOT USE THIS COMPANY. I took out cover on my ZZR1200 but was unable to get my proof of no claims from my previous insurer (MCE) because they’ve gone bust. As a result they decided not to cover me. They just informed me I owe them £47.00 cancellation fee. I’ve already paid them £50.00 for two week’s insurance already. They are rip off merchants. I wish I’d read the reviews on Trustpilot before approaching this company.

8. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ADVOID LIKE THE PLAGUE !!

I was directed to the "Wicked Quotes " website after using the Motor Cycle News insurance comparison website as "Wicked Quotes" offered me the most competitive insurance deal -BUT T.B.H Im now finding out that it was cheap for a reason !!, because its a terrible, terrible company to deal with and their service is just shocking !! !! as a new customer they want to know everything about you (just stopping short of asking what you had eaten for breakfast !! )and they want to see EVERY CONCIVIBLE bit of documentation you have !
and after all this documentation was forwarded to them by 5 (!!!) e-mails ,it was never enough ,and at one point ,it was even suggested to forward my personal national insurance number to wicked quotes !! they continually asked for more and more information whilst threatening to cancel my policy if all this extra documentation was not provided !! and after trying to contact them on numerous occasions and at different times by phone ,to discuss things -you ALWAYS seemed to be either number 4/5or 6 in the que to speak to a advisor which usually resulted in a wait of OVER 45 minutes (at one point I was just "cut -off " whilst waiting !! ) !!! I did start to think that they were scammers !! so-all-in-all there is NO WAY I would recommend or ( knowing just what I know now !! ) deal this company !! the transition to "Wicked Quotes " from my previous insurance company was far ,far from pleasant, smooth and easy ! I shudder to think just what they would be like to deal with If I was unfortunate enough to make a claim !! so-good people ADVOID this company at all costs !! I had to give them just 1 star as I was unable to give them a
"zero" star!!

21. April 2023
Bewertung ohne vorherige Einladung

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