Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Sandra Is OUTSTANDING! I started with Wellyx because its solve scheduling issues that I had with my Personal training studio I stay because of Sandra. Super responsive and very personable. I am not gr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We want to give a huge thank you to Wellyx and their entire team for being such an incredible partner as we open our new gym in Tucson, Arizona. The support, professionalism, and guidance throughout t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wellyx is a game changer in the gym management software world! Others do not compare to the function, ease of use and excellent onboarding Wellyx provides. You are not alone setting it up or going... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The level of support from Tammy and Mike has been phenomenal. The onboarding process is like nothing I've ever experienced before - knowledgable guidance, calls whenever I requested them, and thorou... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen
  2. B2B-Dienstleistungen

Vom Unternehmen geschrieben

For anyone running a gym, fitness studio, or indeed any complex facility, there’s plenty to keep a manager on their toes. Wellyx is designed to be the complete management platform to handle every intricate detail with ease. From access control to marketing and scheduling, Wellyx makes light work of it. Easy set up (1 day) Integrated access control with no ongoing charges Comm tools, including SMS, social media and app Quick and easy onboarding of new members Simple pricing plans, no contract required Human 24/7 customer support Together with no lengthy contract, we’ve no doubt it will help you realize the full potential of your business.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

56 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The gym membership management feature…

The gym membership management feature of wellyx is exceptional. It simplifies member enrollment, renewals and tracking with ease. The intuitive interface allows for quick access to member profiles, payment history and attendance records. Automated notifications for renewals and payments enhance member engagement and retention. This feature streamlines administrative tasks, allowing gym owners to focus on providing a better member experience. Overall, Its an invaluable tool for any gym looking to efficiently manage their memberships.

18. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Wellyx

Thank you for your review.

Bewertet mit 5 von 5 Sternen

Straightforward

Straightforward, quick customer support if required and has purpose for both gyms and spas

30. Mai 2024
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Antwort von Wellyx

Thank you for your review.

Bewertet mit 5 von 5 Sternen

We have been with Wellyx for nearly 2…

We have been with Wellyx for nearly 2 years and are extremely happy with the services they provide.

We have used other gym management softwares in the past and when we switched to Wellyx our staff and customers noticed a massive difference in all aspect of our software.

Wellyx are at the pinnacle of innovation in the sector and continue to provide great updates, which improve member experience, revenue optimisation and much more.

We would like to highlight Wellyx's customer support and access control as the two things we really appreciate at our gym which is based in London

30. Mai 2024
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Antwort von Wellyx

Thanks Ollie for your review

Bewertet mit 5 von 5 Sternen

Wellyx is an outstanding fitness…

Wellyx is an outstanding fitness management solution that simplifies operations and enhances member experience. Its user-friendly interface and roboust features make it a must-have for any fitness business.

16. März 2024
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Antwort von Wellyx

Thank you for your review.

Bewertet mit 5 von 5 Sternen

Wellyx is a cloud-based business…

Wellyx is a cloud-based business management software solution for the wellness and fitness industry. It is used by many businesses, including gyms, fitness studios, yoga studios, acupuncture clinics, coaching, physical therapy, martial art studios, health clubs, salons and spas, and dance studios

22. April 2024
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Antwort von Wellyx

Thank you for your review.

Bewertet mit 5 von 5 Sternen

A comprehensive gym management software solution

Wellyx is one of the most authentic yet comprehensive softwares that I've used for my fitness studio. From booking feature to resource management, I found it remarkable. On top of it's extraordinary functionality, their customer care is always upto help you deal with any issues that may arise during the business operations.

2. Oktober 2023
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Antwort von Wellyx

Thank you for your review.

Bewertet mit 5 von 5 Sternen

Cloudbased Nature and Helping Team

For me, it was the cloudbased nature of this platform, it was amazing to manage all my locations without upgrading any hardware. Moreover, comming from an on-premise system in past, Wellyx team was also exceptional to assist me in the starting days while i was in my learning curve.

15. November 2023
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Antwort von Wellyx

Thank you for your review.

Bewertet mit 1 von 5 Sternen

Unorganized Support and VERY Scammy

Wellyx Gym Management Onboarding was a mess. They messed up the ordering of the door access, which took 3 weeks, after letting them know how important it was - it nobody wanted to install it due to its complexity and said they wouldn't warranty the install. Support is almost non-existent and UNORGANIZED. Wellyx Gym Management truly was a horrible experience. After sending them a cancellation notice week after week, they continue to bill and no one cares to get back to us to cancel. Their software feels buggy with so much duplication of effort to get a good experience from. Our members called the apps horrible and laughed at it. For them, it was more of a shopping experience than a gym experience. Overall, Wellyx Gym Management support is horrible, delayed, unorganized and I don't think anyone in there really knows how to get things done to move the customer forward. Seems very scammy. We've wasted weeks with this company.

27. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Wellyx

Dear Reforge Fit,

Firstly we would like to apologise for the issues you encountered. When you placed the order, it took longer to deliver the access control as we were running low on stock. This should have been relayed to you. We do not warrant hardware installations as they are carried out by third-party installers. We do give detailed instructions on how to install the access control system. We have hundreds of access control systems installed all over the world, and the feedback is installation is easy and straightforward. I do not understand why your electrician found it complex. It is a very simple system

Once we receive a cancellation notice, a member of our team contacts the client to discuss. We do NOT continue charging after a cancellation has been confirmed.

We offer 24/7 support and respond quickly to issues. I understand you were not happy with our support, and for that, I can only apologize.

We wish you all the best.

Bewertet mit 4 von 5 Sternen

Issue resolved!!!

I posted a negative comment previously regarding my bookings not being in date order, however within a day i had a call, they resolved the issue and now it makes sense, great customer service!!

17. Februar 2023
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Antwort von Wellyx

Thank you for updating your review.

Bewertet mit 1 von 5 Sternen

Absolutely rubbish!

Absolutely rubbish! When I saw the website I got dodgy already, but when I talked to one of the guy named Morrison Ali for the demo, I was completely puzzled! He never told me anything about the company history but only interested to know if Strip works or not. Later he told me he will get back to me after talking to his manager but never got to me.
I had to literally email him again, and he agreed to do a demo using microsoft meeting and send me a weird link. It is very strange and unsual. I asked him for a zoom meeting which is professional but never got a reply.

2. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von Wellyx

Dear Saideed,

Thank you for your review, although I do find it unfair. You mention “dodgy” after viewing our website, I am not sure what you mean or the issue with our website. In terms of our company history that you mention, it is on our website, so not sure what information you were looking to obtain from our software specialist. Stripe is our preferred payment provider, which is what the software specialist would have confirmed with you. As a company we do many demos as you can imagine, and use Microsoft teams as our preferred platform for these virtual meeting. The “weird” link you mention is provided by Microsoft, we have no control over it. Perhaps you may want to email Microsoft in this regard.

Wellyx Support Team

Bewertet mit 5 von 5 Sternen

Fantastic Software

Fantastic Software. Would highly recommend. Been using in our club for a few months now, and it has streamlined our whole business.

2. Januar 2019
Bewertung ohne vorherige Einladung
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Antwort von Wellyx

Thank you for choosing Wellyx. To help us serve you better in the future, we would love to hear your experience with our support team.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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