Wayside Gardens Bewertungen 

789
•
TrustScore 2 von 5

2.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought two clematis plants - one is growing well and the other one has not shown any signs of growing. Part of the plant has died. I contacted customer service and they said someone would be gettin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Long time user of waysidegardens.com. Changed my email but unfortunately the new email had an issue and waysidegardens.com are using shopify under the hood. It was like it flags the email beca... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Purchased a redbud tree by the name hearts a fire. What I received was ruby falls redbud. I understand mistakes do happen. However I also expect company's to fix there mistake. Not in this case. Refu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wayside Gardens always has quality stock with good, strong root systems. After planting, in one week you are amazed how the plants have grown (with a little help of liquid fertilizer at planting t... Mehr ansehen

Unternehmensdetails

  1. Baumschule
  2. auch in
  3. Möbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Wayside Gardens is America's finest source of high quality and rare perennial plants, bulbs, trees, shrubs, roses, and vines.


Kontaktinformationen

2.2

Mangelhaft

TrustScore 2 von 5

789 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.2

Alle Bewertungen

(789)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Placed large order on 4/12 with company…

Placed large order on 4/12 with company stated expected delivery of 4/20. It is now 4/30 and I have received NOTHING from this company.
Requested total cancellation when nothing arrived and was denied because my order was " in process" on 4/27 and should be arriving soon. The shipment has to travel 50 miles to me and it still isn't here, but my card has been charged. NOT COOL NEVER AGAIN Negative 2 stars if I could.

30. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. We are extremely sorry to hear about this, and even more sorry to disappoint a customer.  We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Thank you for taking time to participate in our survey. We appreciate your feedback and use it to continually improve to create a positive experience.

Bewertet mit 1 von 5 Sternen

OrderWEBWG1716092

I will never order from you again. Had to make several calls, on hold for 20 min first time, second time waited 30 min. I received . Boy received one plant so far. Got the run around today when I called. Looking at my order status, it said two other orders shipped on 4/4, did not receive that order.
You need to take training on how to handle situations better.

30. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

Dear Marsha,

We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.

Bewertet mit 1 von 5 Sternen

Dead Plants

My plants arrived on the day to plant them in Kansas. I hired a professional K-St gardener to plant them. The trip was too much for these plants. They are sadly dead.

30. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Thank you for taking the time to leave us a review. Firstly, we want to apologize to you for any problem that you have faced because of this.

Bewertet mit 2 von 5 Sternen

shipping delay

Unfortunately I have not yet received my order, therefore unable to give a higher rating. My order was placed 3 weeks ago and I am in zone 9 so this was not an issue in shipping. After 2 weeks I wrote requesting information and received a automatic response stating they were experiencing heavy volume of customer service and would get back to me asap. Never heard a word. Received notice today package arriving tomorrow.
Can't attest to quality of product since I have not received it. I am not going to bother ordering from this company again.

30. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. Thank you for participating in our survey and providing specific feedback. This will help us, as we strive to create the best possible customer experience.

Bewertet mit 5 von 5 Sternen

The plants and flowers are so healthy…

The plants and flowers are so healthy and just as described; the packing is protective and we have never had a problem. They stand behind their products too and have replaced free of charge any item that did not survive

30. April 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My #1 source for plants…

Wayside has always provided an interesting variety of plants, suggestions for pairings and combinations, and very healthy plants. Whenever there has been an issue with the health of a plant, Wayside has responded very satisfactorily. Wayside is my #1 source for plants and I do order many plants each year.

30. April 2018
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Generally sent immature plants!

Generally sent plants that are to immature to survive transit and planting!

30. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. Thank you for taking time to participate in our survey.

Bewertet mit 2 von 5 Sternen

Unfortunately

Unfortunately, not only was the wrong plant delivered, it came with a giant locust looking insect that had already eaten a huge portion of the plant’s stem / bark area.

23. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

Thank you for taking the time to leave us a review. Firstly, we want to apologize to you for any problem that you have faced because of this. We are very sorry to hear that you have had a negative experience with our company. We are extremely sorry to hear about this, and even more sorry to disappoint a customer.

Bewertet mit 1 von 5 Sternen

Theses 4 Caroline not blooming or growing at all...

Theses Caroline plants were not blooming or growing at all...I Thank all 4 are dead...They were dying or dead when they got to me...Please I like to have a full refund...I telephoned Wayside Gardens ...I advised a lady the condition of these plants...she became very rude. I advised her to cancel any other order I have with this company... They replied order cancel.

23. April 2018
Bewertung ohne vorherige Einladung
Wayside Gardens-Logo

Antwort von Wayside Gardens

Dear Frances,

We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. Please reach out to the Customer Service line at: 1-800-845-1124 and a Customer Service Representative will be happy to assist you . Photos may be required .We want to tell you that we take customer feedback very seriously. Thank you for bringing this situation to our attention.

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