I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He expla... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A very helpful, and well explained call. Dominic spoke to me with respect (for my age, as a none techy) He explained the options for supply contracts, and in my mind, helped me decide which contract w... Mehr ansehen
Unternehmen hat geantwortet
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome. The information supplied was good. The on... Mehr ansehen
Unternehmen hat geantwortet
Spoke to a lady called Amanda her customer service was second to none, she help me sort out a ongoing issue I had with British Gas Lite so I'm one very happy customer. Would highly recommend watt Util... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Kontaktinformationen
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, Vereinigtes Königreich
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4.5
Hervorragend
762 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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When my energy contract became due for…
When my energy contract became due for renewal, the utility company I used in the past changed my account to a supplier charging more than double my previous rate. I immediately rung and emailed to let them know that I did not agree to this changeover, but after months of very stressful and constant emails and telephone calls, sometimes on hold for over an hour, they and the new supplier were less then helpful.
Then, I received a routine call from Gianluca Edwards from Watt Utilities, who asked who my supplier is etc. I explained my situation with my current supplier and he promised a call back. Thinking it is just another company who I'll never hear from again, I then received a call from Andrew Hill at Watt Utilities.
Andrew advised that he could help and really did!
After my giving authorisation to deal with my energy supply etc., I am now free from the previous supplier, who, it turns out I did not actually have a valid contract with!
I am extremely relieved that these month's of very stressful saga is at an end, and I would like to thank Andrew Hill and Gianluca Edwards of Watt Utilities for their invaluable help!
Claudia Allen
22. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Efficient service
Speaking to Claire was so easy. She responded very quickly via email. This was a better way for me to communicate about my account as I had the figures clearly in print, so I could compare the best deals. She was very efficient with all the documents tooA*****
20. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird made the process simple…
Claire Bird made the process simple from start to finish, she calls us months before our current contract is due to find us the cheapest deal.
19. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Great service
Great service from Claire, helped me through every step of the process for transferring my electric contract to another supplier. Handled smoothly, quickly and efficently.
18. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was efficient and extremely…
Claire Bird was efficient and extremely helpful.
Thank you Claire
8. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was very friendly
Claire Bird was very friendly, helpful and efficient
8. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
AVOID
Ex employee here!
For the most part, management were great, supportive most of the time! Yet I had a break in, in my house and had to rush home to Rochdale! They fired me, when I called them out for it, they changed their mind on the reason for the dismissal, apparently it was for my performance, but having had only a day and half training, and being there for only 3 weeks, I think I did pretty well.
Pay is good, support is good, but they'll sack you for ANYTHING.
They focus more on the people that have been there for years, they don't focus on helping the new employees!
I would avoid if I was you!
Regards
M
5. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi M, Thank you for commenting that we supported you through your 3 week probation and that our training package and support were great whilst you we're employed with ourselves. As you we're aware you started with 5 other people who are still here being supported and are doing well this week.
We are growing our office with new sales people, admin & compliance staff and are still one of the biggest Energy brokers in Manchester, with excellent pay and benefits. Unfortunately we had to part ways because of your conduct and the fact that you would not come back after breaktimes and as your stories didn't add up we had no choice but to part ways. We wish you all the very best for your future.
Regards
HR
Absolute jokers
Absolute jokers, have asked for my number to be removed from their system multiple times. Have blocked their number but continue to call from a different landline.
All this while they are wasting their time calling another utility broker, which I have stressed to them multiple times.
This has been ongoing for the past 4 months. Will anyone finally pull their finger out and remove my number from their records to save their sales agents from wasting their time? Doubt it.
1. September 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Rich,
Thank you for taking the time to leave us a review, we are sorry that you are disappointed in the service and your enquiry has not been dealt with efficiently. This is the first time management has been made aware of the issue.
Please can you send any numbers you would like to be removed to: resolutions@watt.co.uk.
Thank you,
Kindest Regards
Watt.co.uk Team
David is very clear and easy to…
David is very clear and easy to communicate with. He listens to what you want and gets you what you need.
Would highly recommend. This is my third contract for electricity through him.
4. August 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Pamela,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an excellent service.
We appreciate your trust in us and value your support as a long-term customer.
We look forward to helping you with your energy contract again in the near future!
Kindest Regards,
Watt.co.uk Team
Just very dodgy and very suspect
Just very dodgy and very suspect , their methods are to sign up people and at all costs regardless of what tehy want or the best deal .. AVOID LIKE PLAGUE
3. August 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Jack,
Thank you for taking the time to leave us a review. We are really sorry to hear that the service provided is below standard.
We are one of the biggest Energy brokers in Manchester and take pride in helping our customers save money on their energy bills. As you can see from numerous 5* reviews, we are committed to providing a exceptional service, making dealing with your energy contracts a much easier process with a dedicated account manager to search the market for you as we know this can be time consuming.
If you would like to speak with our team regarding any of the above, please contact hello@watt.co.uk and we would be more than happy to help.
Kindest Regards,
Watt.co.uk Team
What a helpful and pleasant man to deal…
What a helpful and pleasant man to deal with. David Carter made the whole experience of changing supplier east. Well done. I have already mentioned his name to a friend of mine who has property.
1. August 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Susanne,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an exceptional service and your recommendation is greatly appreciated.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Thank you so much to Lewis for all his…
Thank you so much to Lewis for all his help. A lovely lad, who remained professional at all times whilst being very knowledgeable. He’s certainly made my day! 5/5 for you Lewis!
31. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Emily,
Thank you for taking the time to leave us a 5* review, we are pleased that Lewis has provided you with an exceptional service and your comments will be passed across.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Shockingly bad Company
Contracts failed to start at agreed date. no response from broker or energy company. It was my fault im told as the person I was emailing went on holiday! countless other faults and now 3 months later we are getting no responce.
No point sending an Email you didn't help when you were needed. Its now with the Ombudsman. If you listened to the customer we wouldn't be in this situation. But i'll forward this just for fun
23. März 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Craig,
Thank you for taking the time to leave us a review. We are disappointed to hear that our service has been below standard.
Please can you contact Hello@watt.co.uk and we would be more than happy to resolve the issue.
Kindest Regards,
Watt.co.uk Team
Nice person to talk with him and also…
Nice person to talk with him and also help for finding good deals thanks
24. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Dosa,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Helpful & quick response
Claire was really helpful, not pushy and quick to respond to my emails.
20. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Justine,
Thank you for taking the time to leave us a 5* review. We are happy to hear that Claire provided you with a great service.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
gently persued to provide excellent service
Getting a good deal for our Scout Centre and making the best decision in changing times, David has guided us for the last few years.
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Bill,
Thank you for taking the time to leave us a 5* review. We are pleased that David has continued to provide you with an excellent service over the years.
We appreciate your trust in us and value your continued support as a long-term customer.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Aaron Griffith delivered! Amazing service too.
Never tend to work with external companies when signing new business energy contracts, but Aaron Griffith was amazing. Very knowledgable and explained everything clearly. Most of all he beat every quote I got from about 7 energy companies directly so definitely delivered. Easy process and very happy with the customer service I received. He will be my go to man going forward for most things to do with business.
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Sukhninder,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.
We are pleased to hear that Aaron provided you with an exceptional service and your comments will be passed across to him.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Easy to talk to staff
Great easy going staff, prompt customer service.
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Andrius,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that you are happy with the service provided by our customer service team.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
David Williams at Watt Utilities Exceptional
David Williams at Watt Utilities was absolutely brilliant. He himself was outstanding in helping me get the best deal for our small business. We must have spoken about 10-15 times during the day and eventually tied up a very good deal for both gas and Electric. He went far beyond what was expected and I can't thank him enough in being extremely patient, informative and knowledgeable in sorting our new contracts. Would well recommend Watt Utilities
11. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi Elizabeth,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.
We are extremely happy to hear that David went above and beyond when helping you find a new deal for your gas and electricity contracts.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
Good service and knowledgeable
Good service and knowledgeable. Responded to whatever questions were asked.
14. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Watt Utilities
Hi South Cave Scout Group,
Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that the service provided was great and your questions were asked promptly and efficiently.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
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