I placed my order over the telephone and was told the time frame during which my delivery was due. When it came, the driver was very efficient and posted the confirmation through the door. My only con... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This time ordering was much better and smoother than our last order, as previously, we were constantly on the phone with missed promised delivery dates and contacting the office to try and get some so... Mehr ansehen
Have requested prices, on three occasions. Watsons have a terrible name for service and communication. Have been a customer for years, and service has deteriorated annually. No sympathy for... Mehr ansehen
Unternehmen hat geantwortet
My order was taken without fuss. The price was less than I expected and there was no problem wih availability of what I wanted. The oil was delivered when you promised. My experience over the years... Mehr ansehen
Unternehmensdetails
Über Watson Fuels
Vom Unternehmen geschrieben
Delivering fuel for homes, farms and industry since 1957
Founded in 1957, Watson Fuels supplies heating oil, farm fuels, road diesel, fuel cards, boiler servicing, and a wide range of industrial lubricants to businesses, farms and homes across the UK.
We’ve expanded from our origins in rural Wiltshire, and now deliver c2bn litres of fuel each year on our famed red Watson tankers, from our network of depots across England, Wales and Scotland.
We’re also proud members of the UK and Ireland Fuel Distributors Association (UKIFDA), and an OFTEC-registered business.
Kontaktinformationen
SN15 5FD, Brinkworth, Vereinigtes Königreich
- feedback@watsonfuels.co.uk
- watsonfuels.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service Kam tried all he…
Great customer service Kam tried all he could to get our delivery. Unfortunately teams at Watson Fuels do not speak to each other it is a shambles. I called four times to see what was happening with my delivery ordered on 20:08:2026 delivered 02:09:2026 (13 days) They kept saying I needed a baby tanker and the only one they have was off the road. I explained the logistics that a standard tanker would be able to deliver, but no they insisted I would have to wait. Driver delivered eventually the day after it was supposed to and he confirmed a standard tanker can deliver. I have now relayed this information once again to Watson Fuel’s. They do not listen to their customers. My husband is vulnerable and a senior citizen and we are supposedly on their priority list. Disappointed again. !!!

Antwort von Watson Fuels
New customer
We recently moved to Cornwall. The previous owners of our property had used Watsons for their heating oil so we made enquiries and were quoted a competitive price.
The staff arranging purchase/delivery of the oil were all really helpful and polite. Delivery was prompt and on the day requested.
Fourth time lucky
Didn't deliver on the day I was promised.
Then tried to deliver 2 days later but apparently you had put it on a big lorry when it says a small vehicle.
Then I was promised a delivery after 1pm so he had access and I got a phone call from your driver saying he was on his way at 10.30. So he returned the delivery to the depot.
Fourth time lucky, a regular driver who had delivered to me before who was very helpful

Antwort von Watson Fuels
Quick delivery & competitive price
On time and at a reasonable price
Your driver was extremely helpful
Your driver was extremely helpful, nothing was to much trouble.
Pleasant delivery driver and all sorted…
Pleasant delivery driver and all sorted without fuss
First time I have used Watsons for my…
First time I have used Watsons for my heating oil and they were great! Great service and great price, delivered by a professional driver
Will happily use them again.
Always good service and prices.
Easy to order my heating oil
Easy to order my heating oil
Promt delivery time
Pleasant and helpful tanker driver
Oil ordered 11am one day
Oil ordered 11am one day. Delivered 0715 the next. Faultless. Drivers superb.
Order placed
Order placed, phone me back to confirm delivery address. Oil not received, contacted Watson 2/3 days after original delivery date for an update. Order not processed due to being input as a ddr order! (Although initially they said my order hadn’t been input). Advised would be delivered the following day or the Tuesday due to the bank holiday. Still no delivery, phoned again, advised being delivered on the Thursday, this is now 11days after original delivery date,(16 days after order being placed) asked the operator if I could speak to his supervisor/manager, I was told this was not possible, neither could I have the phone number of our local depo, his customer service and attitude was very poor. Also be aware payment taken immediately from your account before delivery and if a refund is required you have to wait 7/10 days. They do not advise you of this when ordering

Antwort von Watson Fuels
Top rates a service
The. Phones are answered as soon as someone is available, usually very promptly
The staff are efficient & friendly
Particular mention to Nicki who gave me excellent service when ordering this month& followed up with calls to check everything was correct
Delivery always excellent &prompt
Experience of Watsons Service.
We have been using Watsons for years and have found them always helpful and friendly. The delivery service is first class.
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