My watch came damaged, with a dented bezel, chipped glass, and a rusty band. I opened a complaint within 10 mins of the email from Aus Post stating I’d picked it up, and they have refused a refund. Te... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Genuine and honest seller. Purchased a Seiko blue moon cocktail watch few weeks ago and received in good packing. Provides official purchase document, warranties etc. Their watch pricing is very affor... Mehr ansehen
Unternehmen hat geantwortet
Got my seiko quick and looks good,but very disappointed when seeing movt Malaysia. Already set the strap,have peeled the plastic around.When you bought something supposed to be Japanese,but nothin... Mehr ansehen
Unternehmen hat geantwortet
Purchased 2 Seiko watches for my boys for X-Mas. Was sceptical buying online but they arrived in perfect condition, packaged nicely in an original sturdy box and both working. Warranties arrived via e... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Watch Depot is a trusted online store dedicated to watches for men, women and kids. It all started with our passion for watches, and mission of providing top brands at top deals! We are a genuine stockist of all the top brands, so keep an eye out for names like Casio G-Shock, Baby-G, Citizen, Seiko, Tommy Hilfiger, Armani Exchange, and much more!
Kontaktinformationen
3.0
Akzeptabel
106 Bewertungen
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Stellar customer service, Stellar prices, no complaints!
Absolutely awesome prices - best in class for the products they stock. They offer vouchers for signing up to their mailing list, which isn't a problem as you can unsubscribe whenever, though they do run some great promotions. The watch I received was exactly as described, packaged exceptionally well. Shipping was extremely prompt.
The stand out experience however, was shortly after I had scratched one of the links of my watch while attempting to remove my bracelet. I reached out to them, and within two days, was informed that genuine new links would be sent to me shortly, free of charge.
This level of service and after-sales support is honestly incredible and I will, without a doubt be purchasing many more products from this site.
29. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Cordial, thank you so much for your review. We really appreciate your detailed feedback, and look forward to you shopping with us again soon. -The Watch Depot Team
I love the watch No loose straps
12. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi John, thanks for your 5-star review. It's great to hear that you're enjoying your new watch. -The Watch Depot Team
Great product and service!
Needed a replacement watch for work. Have always used Casio G-Shock watches as I do a lot of hard manual labour. I got a great replacement watch from Watch Depot. Great price and timely delivery. Thanks Watch Depot!
5. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Alaistair, thanks for your 5-star review. We're glad you're enjoying your replacement G-Shock watch. -The Watch Depot Team
Amazing service
Amazing service, quick, easy and reliable. Products are always excellent.
29. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Mario, thanks for your 5-star review. We're glad you're enjoying our great range of watches. -Watch Depot Team
Second time now that I've purchased a…
Second time now that I've purchased a watch from Watch Depot. No problems at all, shipping was a little longer than the first experience but because it was around Christmas, I had not expected it to be straight away. My new Seiko 5 was a great price, I work in an industry which requires an amount knowledge of current RRP's for watches and I was very impressed by the competitive prices. If I could fault anything at all, it is only that I would love for my watch to have arrived fitted, but that's only because I have to wait to wear it before I get some links removed! Thank you team at watch depot....I will definitely be purchasing again in the future.
25. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Amber, thanks so much for your feedback. We’re really glad you enjoyed the Seiko 5, we’ve found it’s a definite customer favourite! We look forward to you shopping with us again soon. -Watch Depot Team
Very happy with my purchase
Very happy with my purchase. Delivery was quick and no problems. Good selection of watches.
6. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Carmela, thanks for your 5-star review. We glad you're enjoying our great range of watches, and that our delivery was prompt. -Watch Depot Team
A no go
Horrible customer service and they’re not living up to their promises.
19. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Steffen, we are so sorry to hear that you had a bad experience. Thank you for taking the time leave a review. We appreciate all feedback from our customers as it helps us to improve our service. We would like the opportunity to talk and investigate your feedback further. Please email us on service@watchdepot.com.au and we will get back to you. -Watch Depot Team
Pleasant purchase experience & very…
Pleasant purchase experience & very competitive pricing. Happy with my purchase & speedy communication & delivery.
16. November 2022
Bewertung ohne vorherige Einladung
Long shipping and bad customer service
I bought a watch and bought express shipping and it took 3 days just to dispatch and by that time it was already the weekend so it couldn't be delivered. I messaged their customer support and they never responded, sent them another one and they still didn't respond.
25. November 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
We are so sorry you had a bad experience. Thanks for bringing this to our attention, and we'll use your feedback to improve our service. -Watch Depot Team
A fantastic watch at an awesome and…
A fantastic watch at an awesome and realistic price. Great Service Delivery and Provision.😊
18. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Warren, thanks for your 5-star review and glad to hear that you're enjoying your new watch. -Watch Depot Team
I purchased a seiko 5 recently and was…
I purchased a seiko 5 recently and was very happy with the experience . They had the best price and received the watch a few days later.
7. November 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi George, thanks so much for your feedback! We’re really glad you're enjoying the Seiko 5, we’ve found it’s a definite customer favourite! We look forward to you shopping with us again soon. -Watch Depot Team
Just purchased a Seiko 5 from Watch Depot!
I just purchased a Seiko 5 from Watch Depot, it was my first purchase from them and I am very happy I chose them. I received exactly what I ordered for a very competitive price. Watch Depot also have a very extensive inventory in the brands they sell so I had a lot of great choices. Delivery was prompt and actually arrived 3 days early. Very happy and would purchase again from Watch Depot. Highly recommended.
3. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Steven, thanks so much for your 5-star review. We’re so happy that you love your new Seiko 5 watch. We look forward to you shopping with us again soon. -Watch Depot Team
Great experience
Great prices, fast delivery, great place to shop.
27. September 2022
Bewertung ohne vorherige Einladung
Antwort von Watch Depot
Hi Andrew, thanks for your 5-star review. We really appreciate hearing from our customers about their experience. -Watch Depot Team
Excellent service from start to finish.
Excellent service from start to finish.
Fantastic prices as well.
I was so impressed I bought two great Seikos.
Thanks
7. September 2022
Bewertung ohne vorherige Einladung
Good prices. Associated with Shiels
Recently bought a Seiko watch from Watch Depot. I didn't realise that Watch Depot is associated with Shiels? Once I knew this, it made me a more comfortable in purchasing the watch via Watch Depot. The price of the watch was better than anywhere else online. Delivery was also very prompt. Well done to the Watch Depot team :)
3. September 2022
Bewertung ohne vorherige Einladung
Just received my watch fast shipping …
Just received my watch fast shipping (express post paid) and excited to get it on my wrist only to be disappointed realising that the watch they sent me was Chinese and certainly not the Japanese model pictured on their website. after waiting for a reply they went and quickly changed the photos on their website rather that offering me any explanation…. Covering themselves befor putting their customers first is very poor at least an email saying they’re looking into it would be nice but nothing.
31. August 2022
Bewertung ohne vorherige Einladung
First time online purchase…Found a great deal and pulled the…
Found a great deal and pulled the trigger..Took advantage of after pay and placed my order.Great communication via Email..Easy checkout process and shipping confirmation..Arrived quickly in excellent condition,couldn’t be happier with my purchase..
30. August 2022
Bewertung ohne vorherige Einladung
Great buy
Great buy, excellent service and great free quick delivery!!!!!+
28. August 2022
Bewertung ohne vorherige Einladung
Watched a watch review that sent me to…
Watched a watch review that sent me to watch depot good price so I ordered then 2 days later they cancelled my order with no explanation I then went back to find they had put the price up so they will never get a penny out of me
27. August 2022
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.