Technician arrived at time advised, greeted in a friendly manner. Grasped the situation, took steps to confirm diagnosis and agreed best practice would be transportation to MG garage which he very qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent Service. Glen (engineer) arrived a bit earlier than the ETA and in a very friendly manner soon identified & sorted out the problem enabling us to get on our way home. In addition to fix... Mehr ansehen
Unternehmen hat geantwortet
My car wouldn't start on the drive at home so I didn't have to contend with other traffic or being stuck in the middle of nowhere. But the service on this occasion was first class. Good communication.... Mehr ansehen
Unternehmen hat geantwortet
Extremely good service. The driver arrived about 10 minutes earlier than scheduled and, despite my camper being in an awkward spot, we managed to get it onto the truck and safely delivered home in sho... Mehr ansehen
Unternehmen hat geantwortet
4.7
Hervorragend
194 Bewertungen
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent from start to finish
Excellent from start to finish. VRCR were fantastic they made a stressful situation very easy for me and the dog! The recovery driver was such lovely gentleman and I would want him to rescue me every time. Perfect company and staff highly recommend them.five star
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time to give VRCR as five star rating as always we really do appreciate this. We are happy to here that VRCR made your situation stress free and we glad that you was happy that you found our driver professional and lovely. Its also very kind of you to think our company is perfect and that you would highly recommend us. Thank you!
100% Professional Company.
VRCR came out to me on 27/11/25. I had problem at the Northbound M1 Trowell Services. The breakdown man Josh kept me updated with his eta. I could also track the location.
I had to contact the main office a few days after to ask for the vehicle number of the recovery truck as I needed it for the appeal against a parking fine and Jordan couldn't have been more helpful. So, the aftercare is as good as their main care.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating, we really do appreciate this. We are glad that you was update through out the process and been able to track our recovery vehicles give you reassurance that someone is on their way to assist you. We are also glad that you found our aftercare helpful and good, again we really do appreciate you review
Glenn was a really lovely man
Glenn was a really lovely man. Eased my stresses instantly and really brightened up a rubbish situation.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your free time and giving VRCR a five star rating. Thank you for your kind words regarding our driver. We are glad that you found our customer service very good and professional and we do aim to make the breakdown process go smoothly as possible.
Almost 50 mins earlier than eta.
Almost 50 mins earlier than eta.
On the road sharpish.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating, we really do appreciate this. We are glad that you was happy that we met the ETA well with in the time frame as there is nothing more stressful waiting for hours for a recovery truck/service van when you have broken down.
Very good service they have thank you
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your free time and giving VRCR a five star rating we really do appreciate this. We are glad that you you found our overall service was very good.
Very knowledgeable staff that were able…
Very knowledgeable staff that were able to meet my needs and expectations. A special mention to the recovery driver who was there in extra quick time and was very friendly and able to answer all my concerns in a very knowledgeable way.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your free time and giving VRCR as five star rating we really do appreciate this . We are glad that we was within the ETA as there is nothing more stressful when are you have broken down. We are very pleased that the you found our driver knowledgeable and able to answers your questions. We glad that you found our driver friendly we try our best with our customer services.
The service provided was exemplary
The service provided was exemplary. The engineer was very helpful indeed and very courteous. A very professional job executed.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your time to give VRCR as five star rating we really do appreciate this. Thank you for your kind review and we are glad that you found our engineer helpful, courteous and professional. We try our very best to provide a good service times like these can be very stressful we try our best to make the situation go smoothly. Thank you
Impressed
Excellent service would highly recommend
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your free time to give us a four star rating we appreciate this. We are glad that our overall experience was pleasant and thank you for saying that you would recommend VRCR. Apologies for the regarding the service team that was out of VRCR control as we only receive jobs from the breakdown provider through our network system.
Excellent experience
Excellent experience. Arrived within the timeframe and resolved the issue. Thank you
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating as always we really do appreciate customers feedback. We are glad that you found your experience was excellent and VRCR got to you with in the ETA which we given and we try our very best to resolve breakdown issues at roadside. Thank you
I had a flat battery and the recovery…
I had a flat battery and the recovery specialist was absolutely brilliant. He arrived quickly, was friendly and reassuring, and got my car started straight away. He then took the car to a local garage for me and gave genuinely helpful advice throughout. A kind, professional, and reliable service — highly recommended!
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating as always we really do appreciate this. We are glad that we met our ETA and that your experience with VRCR was friendly, helpful and that you was given reassurance throughout the process and thank you for saying that you highly recommend us as a company it's very kind of you to say this.
Very prompt collection
Very prompt collection. Chap was polite and helpful. Car loaded and taken away then received confirmation of car dropped off safely at the garage.
17. November 2025
Bewertung ohne vorherige Einladung
Excellent Service
Was an enjoyable experience with a great recovery company
16. November 2025
Bewertung ohne vorherige Einladung
Recovery driver was very good .Friendly…
Recovery driver was very good .Friendly and got us home safe.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time to give VRCR a five star rating we really do appreciate this. W are glad that your overall experience with VRCR was good and that our driver was very friendly.
Well recommended
Hardly any waiting time whatsoever kept me informed every step of the way. Once the mechanic came he was a pleasure to chat with and helped fix/sort the car. Came with a recovery vehicle just in case (luckily not needed) but again the service was great well recommend
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your free time and giving VRCR a five star rating we really do appreciate this. We are happy that your overall experience with VRCR was good and that you would recommend VRCR. and we aim to to meet ETA's and we are glad that you are happy with over Customer service.
Arrived on time very professional and…
Arrived on time very professional and polite and got the job done no issues highly recommend
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your time and giving VRCR a five star rating we really do appreciate this. We are glad that you find our driver professional and polite we try our best to put customers first and thank you for stating that you highly recommended us a company this means a lot to VRCR.
Needed recovery
Needed recovery. The drive was real professional!
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for your time and giving VRCR a five star rating we really appreciate this. We are glad that you was happy with our customer service and that you found our driver very professional.
Excellent service arrived about 20mins…
Excellent service arrived about 20mins after call, very friendly and
efficient.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your time to give VRCR a five star rating review, we really do appreciate your feedback . We are also glad that you was happy with our customer service, time efficiency and the overall service that VRCR provided.
👍 support drivers getting back to station
At least getting people back home
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your time and giving VRCR a five star rating we really do appreciate this. We are glad as a company we could assist on getting you home and that your experience was a good one at stressful times.
A lovely friendly and helpful man came…
A lovely friendly and helpful man came in his truck to rescue me follow an accident, he arrived on time and just got straight to work. He dropped me off at local train station and gave me advice on which platform to go to. Excellent service thank you
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing some of your time to give VRCR a five star rating. Sorry to here of your accident we hope that you had a speedy recovery. We glad that you experience was professional and helpful and as a company to try to help in anyway we can. and we do appreciate the feedback from yourself.
Driver was prompt & efficient
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vrcr
Thank you for sparing your time and giving VRCR a five star rating we really do appreciate this. We are glad that you find our customer service was very efficient and our driver met the ETA as this is very important to us, as breakdowns can be very stressful times.
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