Visum Bewertungen 

143
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A fabulous agency. I've been using them for years and have rented out three houses many times and sold three houses with them. You get to control the whole process through their state-of-the-art websi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I used Visum to sell my property. I found setting up my advert relatively easy just used what other advertisers said in there adverts as a template. Couple of questions I had were answered quickly by... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have started using Visum to let properties as I was unsatisfied with other portals. You get less people who are wasting time. The automatic email feature is great so some initial questions can... Mehr ansehen

Bewertet mit 1 von 5 Sternen

After spending a long time making my sales ad, talking to estate agents about the best time to launch etc I attempted to launch on Monday morning at 08:30 only to find my money was taken, and no ad... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienmakler

Informationen, die aus verschiedenen externen Quellen stammen

The world's first online estate agency and still the only 'pay-as-you-go' agent on the market. Our flexible options give you as much - or as little - assistance with the let or sale of your property as you require. Our innovative systems help to keep prices way down compared to high street agent but we still offer the human touch. According to data from Rightmove we sell and let properties in less than half the time the average agent take, and we've help well over 30,000 customers to save well over £10,000,000 in fees compared to traditional agent average pricing.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

143 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(143)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic service

This service is very easy to use and very reasonably priced. They provide the full package from beginning to end of the letting/tenancy process. They also get good coverage when advertising your property

23. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Hopeless to get in contact with

Hopeless to get in contact with. Repeatedly no reply to enquirys when wishing to view property. Bring bang good old people on the end of the phone when u call. Not automated messaged directing you to an online message system that cleary isn't fit for purpose.

24. Mai 2023
Bewertung ohne vorherige Einladung
Visum-Logo

Antwort von Visum

Dear Josh. We always reply to a fresh enquiry within 5 minutes, day or night, every day of the year. After that initial reply, we pass your enquiry to the property owner to deal with directly. In this respect we are not like a traditional agent, and we explain what's going to happen as part of the enquiry process. At this point communication - although initially through our system - becomes a matter between yourself and the owner. There are many reasons why the owner might not respond quickly, such as them being overwhelmed with the number of enquiries, or not liking something about your enquiry. But none of those reasons are anything to do with us and therefore don't justify giving us a bad review. If you have any questions about your particular enquiry please email me directly on m@visum.co.uk. Thanks.

Bewertet mit 1 von 5 Sternen

Very poor communication

Enquired about a property and the landlord invited me to view. Landlord did not turn up for the appointment - later messaged me to apologise and say they had family issues, suggesting alternative viewing time. I responded via the platform and text message but heard nothing back from the landlord so called them at which point they told met they had a "queue of people who wanted to view the property" and it had been let. Very poor communication and wasted time travelling to view the property and chasing landlord. There was no way of getting any help from Visum, who offered the property via them/their platform and this is my experience of using Visum, which was not satisfactory in any way. If Visum is the intermediary they should have an element if control and/or help to their users.

26. Februar 2023
Bewertung ohne vorherige Einladung
Visum-Logo

Antwort von Visum

Hi J. Your problem seems to be with the landlord, not with us. All we do is carry adverts on the landlord's behalf and pass the enquiries to him. At that point our job is done and we have nothing at all to do with the viewing or letting of the property, so I'd be very grateful indeed if you could retract this review. Leaving a negative review for us in these circumstances is like leaving a negative review for Autotrader because someone selling a car on there messed you about. Kind regards, Mark.

Bewertet mit 1 von 5 Sternen

Enquiries ignored - arrogant response from their admin

Advertised a 'professionally staged' flat with great photos and appropriately priced on Visum. However, after nearly three weeks we only received one genuine enquiry in spite of regularly high views. We became suspicious of a problem so asked some people to enquire on our behalf. Initially none of these came though, then after multiple attempts from each of them just one came though. When this was raised with the customer support on the phone and though their webmail, they just said everything was fine it must be the applicants not clicking though properly. The attitude was arrogant and not interested in seeing if they was a fault they could improve on. Avoid this - my experience just does not match the 5 stars reviews that are on here except one that said they also got no response.

28. Januar 2023
Bewertung ohne vorherige Einladung
Visum-Logo

Antwort von Visum

Hi G. I'm the owner of the company and I'd like to try and get to the bottom of what's going on. I'm actually away from work this coming week for personal reasons, but if you email me on m@visum.co.uk and let me know the email address of your Visum account then I'll investigate and respond as soon as I am able. If our staff have fallen short of our standards then we'll put things right. Thanks, Mark.

Bewertet mit 5 von 5 Sternen

refreshing - the secrets out!

Our house was originally on the market with a high street estate agent. Typical of the industry, contribution was poor.
We selected the 6 month package with Visum as there were a few useful add ons like photo's and a sign.
We learned that we could sell our house better than any 'middle man' can. And it cost around 1/10 of the price.
Direct contact with your buyers helps things run smoothly and reduces the stress.

21. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Many happy years with VISUM

I have been using Visum for many years, renting properties on and off, managing tenancies, sometimes even when I have been abroad. It is a fantastic site full of information and options to manage renting and sale of property. Mike, who has been a stalwart 'the backend,' of the operation, is always there, helpful, responsive, level-headed, and is full of useful advice. I would recommend VISUM without reservation.

23. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pathetic, waste of time!

Pathetic!
Have spent last two weekends viewing properties on Lancing / Shoreham beach front.
This company have a board up, 2 enquiries, 2 weeks, 0 responses, they are obviously falsely advertising properties or just a joke, don't bother and stick to high street companies.

27. Juni 2022
Bewertung ohne vorherige Einladung
Visum-Logo

Antwort von Visum

Hi Jay. The owner of the property should respond to your enquiry about the property, not us. We process all enquiries within a few minutes, day or night, every day of the year. At that point the owner takes over. There could be a couple of plausible reasons for the owner not to respond to you. I'm happy to take the issue up on your behalf if you like? If you want me to do so, please email me on m@visum.co.uk and we'll go from there. Kind regards, Mark.

Bewertet mit 1 von 5 Sternen

Don’t trust this company they ignore…

Don’t trust this company they ignore your messages as long as they can obviously can’t be bothered to check their emails/messages absolutely terrible service!!

9. Mai 2022
Bewertung ohne vorherige Einladung
Visum-Logo

Antwort von Visum

Hi Anton. I've had a look through all of our systems and I can't find anything from you sorry. Have you been messaging a landlord that advertises through us? If that's the case then those messages go directly to them and not through us. If you can give me a little more information then I can find out what's going on. Thanks, Mark.

Bewertet mit 5 von 5 Sternen

Visum provides a great value for money service

I have used Visum for the last 8 years and am extremely happy with the service. Visum is easy to use and it has enabled me to find good quality tenants quickly. Visum provides a great value for money service.

5. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service - good prices

I've been using Visum for several years and have always been very happy with their service and prices. I would advise potential customers to use the basic cheap service option to start with (it's often enough to find good tenants). There is the option to upgrade to the more expensive service later on, if you find that you need to.

3. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy and affordable

Really straight forward affordable way to advertise your property for let. We have used this 3 times now and each time got a good response rate and a quick let. We prefer to meet the tenants ourselves and are prepared to draft the advert etc so works perfectly for us and saves a fortune!

22. September 2021
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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