Viking Optical, serviced my Bausch & Lomb Binoculars in March '26 , (they'd not been serviced for at least 70 years ) what a wonderful,helpful, friendly and knowledgeable team, I'm absolutely deligh... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really good/helpful staff on the phone and then subsequently by email. I had lost one optical lens cap off my 10yr+ old binoculars, and Viking were great in identifying precisely what size replacement... Mehr ansehen
I go to Viking Optical in Halesworth and I won’t go anywhere else. The staff are so knowledgeable, honest and nothing is ever too much trouble. The service is incredible.
They gave really helpful advice on the phone about a possible repair. When they received the binoculars they rang and explained exactly what was covered by the warranty and gave a very reasonable pric... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Viking Optical Centres are a leading independent retailer of optical equipment for over 30 years, with shop locations in Halesworth and Edinburgh. Offering brands such as Leica, Swarovski, Nikon and Zeiss to name just a few.
Kontaktinformationen
Blyth Road, IP19 8EN, Halesworth, Vereinigtes Königreich
- 01986 875315
- sales@vikingoptical.co.uk
- vikingopticalcentres.co.uk
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Edinburgh ShopWe visited the Edinburgh shop to buy a…
We visited the Edinburgh shop to buy a pair of binoculars for use when out walking. The member of staff was exceptionally helpful, sorting out pairs that would meet our needs and helping us judge what suited our needs. She was keen that we bought exactly what met our needs. Outstanding service.

Antwort von Viking Optical Centres
Excellent service from Viking Optical Centres.
I needed replacement eye caps and lens caps for my binoculars and I was recommended to contact Viking Optical Centres. Their service was excellent. Edward kept me informed as to what parts I needed and when to expect delivery. He went out of his way to provide me with instructions for gluing the rubber eye cap back in place. A very helpful, friendly customer interaction. Thank you.
Flawless service from Viking
Flawless service from Viking. Competitive price for a Swarovski bag coupled with free carriage. Arrived in under 24 hours delivered by Royal Mail - there’s nothing could be improved. Many thanks
Viking were very helpful and provided…
Viking were very helpful and provided an excellent service. My 40 year old Leitz binoculars were cleaned and repaired and are as good as new. I would definitely recommend Viking for binocular repairs and servicing.
Richard
Repair of French Navy "Huet" binoculars.
Excellent, professional service from start to finish - a receptionist who knew the business, through to an experienced binoculars repairer who know his "bins" - unlike some other repairers for whom the repair was "all too difficult"!
35 year old binoculars like new
My 35 year old binoculars, well travelled, needed a lot of TLC. Was recommended to use Viking. I found them helpful and polite they gave me a price for the repair with no deposit required. Ready in two weeks. Need to be delivered, great packaging although courier let us down (DHL).
Really delighted with the results the workings and optics are as new. Thank you will definitely recommend
Excellent company.
I have had a pair of Viking binoculars for many years & they have never faulted. Sadly, I had an accident with them & I had to send them off for repair to Viking. From the very first email the customer service was A1. I was kept informed throughout the whole repair process. I even had a lengthy conversation & enjoyable with one of their staff regarding new against old, if the repair cost was too much. Eventually the repair was done & my binoculars were soon returned, I was also kept informed about their return from leaving the centre to arriving back home. My advice, do not hesitate to use Viking for buying new or a repair. A reliable old fashioned (in a good way) approach from start to finish. Thank you all at Viking.
I contacted viking centre in Halesworth. They were very prompt with their reply. They sent me the parts with details how to fit them. I could not fault their service
viking centre at Hadleigh were so good
1st Class Delivery and service
I decided to order my new binoculars from here again since last experience was exceptional and you've done it again Viking. My item was packaged very well and arrived next day as promised. Also thanks for the free pen and microfibre cloth Kyle! I Will continue to use Viking for future purchases and i highly reccommend them especially for the freebees.
I'm now a proud owner of the Swarovski NL Pures.
Excellent helpful customer service with…
Excellent helpful customer service with my repair enquiry and consequent repair.
Excellent company with expert
Excellent company with expert, attentive staff (my contact is Edward) who answered my questions fully & offered sound advice. Received my cleaned & checked Leitz 10x10 BA bins today & v pleased with result. Fibre & dust gone & view through both lenses are clear & sharp as new. Reasonable pricing for professional work. Bins returned in excellent, fully padded box/packaging. Highly recommended! Thankyou all at Viking Optical.
Excellent service
Excellent service , sent off a pair of ex military binoculars that were out of collimation , had them serviced and put right top class service from start to finish
5*****
Excellent service
When our Nikon binoculars needed a repair we were very well looked after to enable our birdwatching holiday to go ahead.
Binoculars Repair
Dropped my binoculars out of the car boot. Excellent repair, good as new and realigned. Cost was exactly as quoted and returned on time.
Fantastic service
Fantastic service. Great advice and quick dispatch of an eyecup for a vintage pair of Zeiss binoculars. I rate highly. Thank you!
Helpful with repairs required for…
Helpful with repairs required for binoculars and a smooth process from start to finish
Viking service review
Excellent service at counter when taking binoculars in for service and collecting after service.
Serviced in quick time. Well done all involved
Excellent
Gold Star Silver Service
Gold Star Silver Service
I have has my Celestron Skymaster Pro 20x80 binoculars for 7 years now and had started to notice a dual image when viewing. I was considering replacing them but after speaking to First Light Optics they recommended Viking Optical. I contacted them and and being encouraged by their helpful and friendly approach (Nicola) I duly despatched my binoculars to them. They provide a very detailed analysis of the problem and a very reasonable quote for a service. They were duly returned in very impressively secured and well protected boxed. I can honestly say that I believe they are now actually as good if not better than new. I had not realised that these actually needed or indeed could be serviced and suffice to say I am extremely pleased with the result. It is good to know that we still have the skills and expertise to undertake such intricate work.
Prompt arrival but what I really liked…
Prompt arrival but what I really liked was the packaging made of wool. I may turn it into felt. It was a lovely mix of earthy shades and had that comforting woolly small .So much better than bubble wrap.
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