Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have just taken out pet insurance with your company, and spoke to joanna who I found very efficient and very helpful thanks joanna for putting my mind at rest with this, thanks again vetsure.
Unternehmen hat geantwortet
From the start the website was easy to navigate and provided all the information I required. Joanne called me to discuss the quotation and she was extremely helpful, was interested to hear about my... Mehr ansehen
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Iseult. is a very competent and helpful person. She was very precise in answering my questions, regarding renewing Julio's policy. Eloquent and clear voice who clearly enjoys her role, this comes th... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Vom Unternehmen geschrieben
Kontaktinformationen
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Vereinigtes Königreich
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4.8
Hervorragend
1234 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Vetsure Pet Insurance
Hi Louise,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Meiko’s journey.
Kind regards,
Lee and The Vetsure Team
Lovey friendly helpful staff
Lovey friendly helpful staff. Explained everything thoroughly. Very polite and pleasant over the phone.
11. Mai 2026
Antwort von Vetsure Pet Insurance
Hi Jane,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie and Kenzie were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Rosie and Toby's journey.
Kind regards,
Lee and The Vetsure Team
Vetsure Pet Insurance - first claim
very easy and efficient service - I didn't even have to get involved - my vet did the claim and it was paid within 2 days I believe.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vetsure Pet Insurance
Hi Jane,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had such a positive experience with Vetsure and that the team have been able to help you with your recent claim.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Thanks again for choosing us.
Kind regards,
Lee and The Vetsure Team
Antwort von Vetsure Pet Insurance
Hi Steven,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Eva was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Chester's journey.
Kind regards,
Lee and The Vetsure Team
easy to set up.
easy to set up.. prompt response to questions. personal touch. would recommend
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vetsure Pet Insurance
Hi Sue,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Hassle free
Easy to get a quote, covers things a lot of insurance companies won't for the same kind of price
28. April 2026
Antwort von Vetsure Pet Insurance
Hi Tracy,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Great first time for me and puppy
Great first time for me and puppy, ew to all this but was told everything I need to know
28. April 2026
Antwort von Vetsure Pet Insurance
Hi Mary,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
The lady was very friendly and very…
The lady was very friendly and very informative, she was very experienced and helped me to understand everything.
5. Mai 2026
Antwort von Vetsure Pet Insurance
Hi Denise,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Phoebe and Albert’s journey.
Kind regards,
Lee and The Vetsure Team
Great level of service
Getting quotes for my rescue dogs insurance, i spoke to many pet insurance companies and Vetsure were by far the friendliest, most informed, personable company I spoke to. Jodie and Ally were extremely helpful with providing a quote and then helping me set up the right level of cover. They were not only trying to sell a product, they genuinely came across as caring, asking lots of questions about how our rescue was settling into his new home and they are a credit to the company and gave a lasting impression of the company.
27. April 2026
Antwort von Vetsure Pet Insurance
Hi Clare,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie and Ally were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Dexter's journey.
Kind regards,
Lee and The Vetsure Team
The lady who i spoke to was so lovely…
The lady who i spoke to was so lovely and very understanding
30. April 2026
Antwort von Vetsure Pet Insurance
Hi Kimberley,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Poppy’s journey.
Kind regards,
Lee and The Vetsure Team
Insurance for an old dog
I spoke with a woman called Vanessa and she was very very helpful.
27. April 2026
Antwort von Vetsure Pet Insurance
Hi Anne,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Jerry's journey.
Kind regards,
Lee and The Vetsure Team
No pressure
The lovely lady I spoke to (Joanne) was so informative, answered any questions or queries I had in a professional way, nothing was too much trouble I I didn’t feel rushed or pressured at any point .
28. April 2026
Antwort von Vetsure Pet Insurance
Hi Elaine,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Oli's journey.
Kind regards,
Lee and The Vetsure Team
Antwort von Vetsure Pet Insurance
Hi Domenic,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary and Jessica were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Lily's journey.
Kind regards,
Lee and The Vetsure Team
Easy process to insure my kitten
Vanessa was very patient and informative with all my hypothetical questions with regards to insuring my kitten. As someone who hasn’t gone through the process before, I struggled with completing questions such as ‘is he neutered’ as there is an intention of getting him when he is the accurate age. She made me aware that I simply just need to let them know once the operation has occurred.
What I like about vetsure is that it is directly linked to my vets and also its lifetime cover. This means that I don’t need to worry.
So far customer service has been great! Thank you Vanessa for all your help.
28. April 2026
Antwort von Vetsure Pet Insurance
Hi Rebecca,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Jerry's journey.
Kind regards,
Lee and The Vetsure Team
Antwort von Vetsure Pet Insurance
Hi Fiona,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Abigail and Monica were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Bert's journey.
Kind regards,
Lee and The Vetsure Team
Antwort von Vetsure Pet Insurance
Hi Carol,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Good response time.
28. April 2026
Antwort von Vetsure Pet Insurance
Hi Drew,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Pearl Victoria Scott-Brown's journey.
Kind regards,
Lee and The Vetsure Team
So helpful explaining everything and so…
So helpful explaining everything and so polite
20. April 2026
Antwort von Vetsure Pet Insurance
Hi Bernice,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Kind regards,
Lee and The Vetsure Team
Exceptional Customer Care
My 1 year old cat got hit by a car and sadly passed away. I contacted the vet sure team about how to make a claim on the death benefit and to also cancel the policy. The kindness and compassion from the operator was second to none, she was so understanding and kind. I’ve come home today to find a handwritten card from the vet sure team sending me love and their sympathy which left me feeling so valued and knowing this is an insurance company that really does care. A wonderful company and could not say anything bad- extremely grateful for all their help during such a sad time.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vetsure Pet Insurance
Hi Annabel,
Thank you so much for taking the time to leave us such a lovely review! We’re delighted to hear you’ve had a positive experience with Vetsure and we are truly sorry to hear about the loss of your cat.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Wishing you all the best.
Kind regards,
Lee and The Vetsure Team
Jake was great
Jake was great!
Great and clear in describing what the insurance policy is and what it will be / could be. Answered all my questions effortlessly and calmly.
23. April 2026
Antwort von Vetsure Pet Insurance
Hi Carolyn,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Annie and Freddie's journey.
Kind regards,
Lee and The Vetsure Team
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