Vertu Motors - Hyundai Silverlink Bewertungen 

139
TrustScore 5 von 5

4.9

Middle Engine Lane, Silverlink Business Park, NE28 9NZ Newcastle upon Tyne, Tyne & Wear, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great experience from start to finish was kept upto date by Geoff frequently with updates. The handover process went well and the manager Paul even came to see us very pleased felt like vips . And the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Another first class service from the great team at Hyundai Silverlink. We were there to complete the purchase of our new Kona. The whole experience was a pleasure from start to finish & we could not b... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The sales team especially Chris who guided us through the process from start to finish. The handover / reveal of our new inster was amazing. Will definitely use Vertu Silverlink again. I also feel c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The customer service from Jordan was first class from the initial contact to vehicle pick up . My only issue would be the £250 refundable charge relating to my private plate transfer.This seems ext... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler
  2. Kfz-Ersatzteilgeschäft
  3. Kfz-Reparatur und -Wartung
  4. Fahrzeughändler
  5. Gebrauchtwagenhändler

Über Vertu Motors - Hyundai Silverlink

Vom Unternehmen geschrieben

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktinformationen

  • Middle Engine Lane, Silverlink Business Park, NE28 9NZ, Newcastle upon Tyne, Tyne & Wear, Vereinigtes Königreich

  • 0344 659 0605

4.9

Hervorragend

TrustScore 5 von 5

139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(139)

13'190 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Unbeatable customer service.

Vertu Hyundai at Silverlink set the standard for others to follow. From our first visit to the showroom to driving away in a new Tucson the customer service has been second to none. No pushy sales pitches. Just friendly, approachable, genuine people.
A special mention to Chris. From our initial test drive through to going through all the various options up to completion he could not have been more helpful.
Having purchased vehicles for over 40 years now Vertu Hyundai at Silverlink show the rest how it should be done and I can’t recommend them highly enough.

16. Februar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good afternoon Andy,
Thank you for your fantastic review. It’s great to hear that the team at Vertu Hyundai Silverlink gave you such a friendly, genuine and pressure‑free experience.
Chris will really appreciate your kind words — it’s clear he supported you brilliantly from the test drive right through to collection.
Your high recommendation means a lot, especially with your many years of buying vehicles.
Kind regards,
Dean

Bewertet mit 5 von 5 Sternen

Would definitely recommend

From start to finish this was a lovely experience. The salesman (Adrian Rainbow) was lovely, friendly and professional. Took me out for a test drive, answered my (many) questions and gave me all the information I needed. The process was quick and efficient and I would definitely recommend.

10. Februar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Hi there,
Thank you for your lovely 5‑star review! We’re so pleased to hear that your experience from start to finish was such a positive one. It’s great to know that Adrian was friendly, professional, and took the time to answer all your questions while providing everything you needed to feel confident in your purchase.
We’re delighted that the process felt quick and efficient for you, and we truly appreciate your recommendation.
Kind regards,
Liza

Bewertet mit 5 von 5 Sternen

Absolutely lovely people

Absolutely lovely people. Charlotte and Anna couldn't have been more helpful.

4. Februar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you so much for taking the time to share your feedback. We're delighted to hear that you had such a positive experience and that Charlotte and Anna were able to be so helpful during your visit. I’ll be sure to pass your kind words on to them — they’ll be thrilled to know they made such a difference.
If there’s anything else we can support you with in the future, please don’t hesitate to reach out.
Kind regards,
Matthew

Bewertet mit 5 von 5 Sternen

Vertu Hyundai Silverlink garage can not…

Vertu Hyundai Silverlink garage can not be beaten for friendly staff, fantastic facilities and all round great experience and love the car

30. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Bewertet mit 5 von 5 Sternen

This is the second Hyundai vehicle I…

This is the second Hyundai vehicle I have purchased from Vertu Silverlink. The service and vehicle quality is first class, easily surpassed a 5 star rating. Highly recommend dealership and quality of Hyundai vehicles and service.

30. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good afternoon, Thank you for sharing your feedback. We’re delighted to hear that this is your second Hyundai from Vertu Silverlink and that both the service and vehicle quality continue to impress. Surpassing a five‑star experience is exactly what we aim for, and it’s wonderful to know we’ve achieved that for you.
We truly appreciate your recommendation and your continued trust in Hyundai and Vertu. Kind regards, Kerry

Bewertet mit 5 von 5 Sternen

Great experience

I would like to thank Vertu Silverlink and even more so Dan Charlton for his fantastic knowledge, support and guidance when helping me purchase my new vehicle he was invaluable and is a real asset to Vertu Silverlink I wouldn’t hesitate in recommending Dan and Vertu to friends and family.

Thanks again

Martin

22. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Hi Martin. Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Bewertet mit 5 von 5 Sternen

Outstanding Customer Service

The service I received was excellent from the phone call to the garage right up until I drove away in my new car. I telephoned ahead to see if I needed to book a test drive, the receptionist transferred me to Will who asked what car I was interested in. I told him I10 premium and the time I would be arriving. He said he would not be available but would arrange for his colleague Chris to be there to take me on the test drive. I received a video from Chris showing me the car inside and out so I had any idea of what the car was like. On arrival Chris was very professional and made me feel at ease and explained everything about the car thoroughly and all the services that were available to me.We went on the test drive and he was very knowledgeable in all aspects of the car and its features. When we got back he took my own car out for a drive then explained what the trade in would be and showed me all the figures and he would organise the tax and registration of the new car I just had to sort out my change over with my car insurance. There was never any pressure put on me to purchase the car or any of the available extras. Chris is very good at his job and an asset to the Vertu Motors. I would most definitely recommend him and Hyundai Silverlink to anyone I know thinking of buying a new car. The showroom manager even came over to thank me for my purchase and to wish me well. The icing on the cake was the car reveal when I went to collect the car. Customer service at its best. Thanks to Chris and the team at Vertu Motors Silverlink for the easiest most stress free car purchase ever. 🤗

22. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish…

Excellent service from start to finish of sales process.

8. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Bewertet mit 5 von 5 Sternen

Excellence at Vertu

Our experience was excellent at Vertu motors Silverlink. Chris mentioned that there was a year old Kona available with a low mileage so as we had been looking at a new Kona - we thought we would have a test drive and consider buying a used car. That was arranged and we were really impressed with the car.

At all times we were dealt with professionally and Chris was so helpful in match us to the right car.

22. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Bewertet mit 5 von 5 Sternen

Geoff was a pleasure to meet to get my…

Geoff was a pleasure to meet to get my new car. Both Geoff and Connor went out of their way to find me the specific car I wanted and got not only the car but extras! This shows their high level of customer service in satisfying the needs of customers. Thank you.

23. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you so much for your kind words! We are so happy to hear that Geoff & Connor were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Bewertet mit 4 von 5 Sternen

Sales team are very helpful

Sales team are very helpful. We had a good long test drive. After sales needs improvement as they had to be chased up on a minor issue.

22. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TPCR2201 Kind regards Dawn

Bewertet mit 5 von 5 Sternen

What a dealership!!!!!

After being interested in a couple of cars elsewhere and seeing how other dealerships worked I decided to go buy a suzuki at the vertu Hyundai dealership at the Silverlink. I can honestly say that I was blown away from first reserving the car till when I drove it home. It's extremely obvious to anyone who goes there that the customer service and standards are through the roof! The car I wanted was in superb condition and Salesperson Dan knew everything about that car everything about my current car having worked at honda previously. 10/10 from him from first contact right the way through to driving home. Nothing was too much trouble for him and what can be a chore (buying a car) was actually an extremely pleasurable experience! Thankyou. Connor was unreal and again superb in every single way and again nothing was too much trouble for him. Love the car I bought too and I will make sure that this is the first place I check for a car in the future and I'll make sure that my friends and family know about it too. Thanks very much... Dave

20. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Bewertet mit 5 von 5 Sternen

Painless and helpful

20. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good afternoon Ian. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Bewertet mit 5 von 5 Sternen

New car day

I purchased my car from here last week. 5 star service from start to finish..very friendly staff who were also very helpful. So pleased with my new car. Would highly recommend Vertu motors 👍🏻👌🏻

15. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good afternoon Martin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, nothing too small when answering queries Pleasant and relaxed atmosphere.

14. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Bewertet mit 5 von 5 Sternen

Everyone at Silverlink Hyundai went…

Everyone at Silverlink Hyundai went above and beyond. They secured a great deal and car for me, I could not be happier or praise them more highly.

5. Januar 2026
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Bewertet mit 5 von 5 Sternen

Professional

Had a great experience buying my car thanks to a really friendly and approachable salesman. Chris Hargreaves was knowledgeable, patient, and made the whole process easy and stress-free. Never felt pressured. There was a problem with getting the car from a different location and he sorted it out. He sat in the car and went through everything with me before i drove off. Highly recommend

30. Dezember 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good morning Stephanie. Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Bewertet mit 5 von 5 Sternen

Satisfied customer

From my first contact with Vertu Sunderland I got nothing but friendly & helpful service after purchase I was given a personal video of the car, with a detailed explanation of the cars functions also a follow up call to check if I was satisfied.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good morning Brian. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Bewertet mit 5 von 5 Sternen

Brilliant Team at HYUNDAI Silverlink

Charlotte at HYUNDAI Silverlink is a delight to know. She looked after us from the 1st time we entered the showroom to picking up our car. She Lee the car inside and out patiently took us through everything. The whole showroom Team are the most helpful people, making our experience brilliant.

22. Dezember 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good morning, Lilian .
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Bewertet mit 5 von 5 Sternen

Wonderful experience purchasing a car from Hyundai Silverlink

The warm atmosphere when walking in was so nice. Hyundai Silverlink staff are professional and very friendly. The first time we visited was with our daughter who was interested in a i20. Our daughter with the advise of Chris in the showroom made a purchase. We were so impressed with Chris and the i20 we went back the following day and again with his advise made a purchase also. He had the car ready for us the same day and when we went to pick it up we were delighted at how they presented the car to us. Chris then sat in the car and went through all the controls with me. I am loving the car and Hyundai Silverlink and Chris will definitely be the place we will go in the future for a new car.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Vertu Motors  - Hyundai Silverlink-Logo

Antwort von Vertu Motors - Hyundai Silverlink

Good morning, Katrina.
Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr