Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Mehr ansehen
Unternehmen hat geantwortet
Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Mehr ansehen
Unternehmen hat geantwortet
Just collected my used BMW R1250 GS from Vertu Exeter and the service was excellent. Tom kept me informed throughout the whole sales process and it was a pleasure to deal with them.
Unternehmen hat geantwortet
Unternehmensdetails
Über vertumotorcycles.com
Vom Unternehmen geschrieben
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktinformationen
Vereinigtes Königreich
- 0330 017 7536
- customerservices@vertumotorcycles.co.uk
- vertumotorcycles.com
4.8
Hervorragend
280 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is my second purchase from vertu…
This is my second purchase from vertu motorcycles,very relaxed attitude, no hard sell,let's face facts BMW have a product that sells itself the R1300RT is a unique motorcycle!
Tom was extremely helpful giving me as much time as I wanted , patient and not pushy!
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
My experience buying a motorbike from Vertu Honda at Stockton
My experience buying a motorbike from Vertu at Stockton has been superb.
My initial enquiry was asking a question via the Autotrader website. Of the two dealerships I asked only Vertu got back in touch and quickly!
My experience with the staff had been exemplary throughout. Even as a late middle aged man, buying a first motorbike is an exciting experience and I felt Vertu understood this and took none of the pleasure away but instead enhanced the experience.
Their combination was clear, timely and helpful throughout including, particularly, on the day of delivery.
Sales follow up was good also and I got the sense they genuinely wanted me to be happy with my purchase.
I wouldn’t hesitate to recommend them and will definitely be using them again.
24. Juni 2026
Bewertung ohne vorherige Einladung
Very Happy at Stockton
Great comms, knowledgeable, and helpful staff. Very happy.
After attempting to purchase a bike from Vertu BMW Sunderland and completely wasting my time i almost didn't bother with Vertu Honda Stockton. But i am glad i did, great lads and manager, highly recomended.
25. Juni 2026
Bewertung ohne vorherige Einladung
First class service from the minute I…
First class service from the minute I stepped in the showroom to getting my bike delivered whish all ducati showroom were like this one. Highly recommend
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hello Mr Forrest,
Thank you for your fantastic review! We’re delighted to hear you received first-class service from the moment you arrived through to delivery of your bike.
Your recommendation means a great deal to us, and we’ll be sure to share your kind feedback with the team.
Kind regards,
Kerry
Contacted Josh at Vertu BMW,whilst away…
Contacted Josh at Vertu BMW,whilst away in Europe motorcycling,he quickly sent me a very detailed video and described the bike I was interested in,first class service from initial contact to picking the bike up,Josh went above and beyond,would not hesitate to recommend the dealership or Josh.I never use main dealers for cars or bikes but this was 1st class,thanks Josh👌
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Neil,
Thank you for your fantastic 5-star review!
We’re delighted to hear Josh provided such first-class service from your initial contact through to collection. It’s great to know he went above and beyond, especially while you were travelling, to make everything so smooth and informative.
We really appreciate your recommendation and hope you enjoy every mile on your new bike!
Kind regards,
Kerry
Recently purchased my brand new BMW F900R
Recently purchased my brand new BMW F900R sport model from Exeter dealership. Excellent customer service and everything was put in place with ease by Kerry. Also excellent communication throughout from initial contact to riding away. Professional conducted business and Exeter dealership is one of the best stocked with lovely bikes with a selection of the same models to choose from with all the extras attached so you can see what you would want added to your own bike. Also has all the demo bikes to try out before you buy with all the extras attached to try out.
13. Juni 2026
Bewertung ohne vorherige Einladung
Excellent service all round
Very friendly and helpful staff, knowledgeable about their bikes. Thoroughly recommend this dealership.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards Dawn
At 65 I decided to take my CBT then…
At 65 I decided to take my CBT then bought a Honda CB125F from Vertu Motorcycles Stockton. Chris was very helpful and I am delighted with my bike. Once I pass my test I will be back to trade it in for a new bigger bike. Quality service, quality motorcycle!
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi there,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with Chris at Vertu Motorcycles Stockton, and that he provided all the support you needed. It’s great to know you’re enjoying your Honda CB125F too!
Best of luck with your test – we look forward to welcoming you back when you’re ready for your next bike.
Kind regards,
Kerry
Great dealership
Great dealership. professional, helpful and knowledgeable.
Curteous staff who managed the p/ex. and new bike delivery very well.
BMW is a premium brand and Vertu Motorrad is an excellent ambassador for this marquee.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Tim,
Thank you for your great feedback, it’s fantastic to hear you found the team professional, helpful and knowledgeable, and that everything was handled smoothly.
Kind regards,
Dean
Very good service from vertu motorrad Sunderland
Excellent service.Steve Brown made the process of buying my new motorcycle very simple.I was kept up to date throughout the process.Thankyou
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good morning Douglas,
Thank you for your review. It’s great to hear that Steve made the process of buying your new motorcycle so simple and kept you well updated throughout.
We’re delighted you had such a positive experience and really appreciate your kind feedback.
Kind regards,
Dean
Not to painful at all nice guys
Not to painful at all nice guys
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
The salesman was extremely helpful and…
The salesman was extremely helpful and knowledgeable. When I picked up the new bike he assisted in connecting the bike to my phone and explained the different functions. All in all a good experience.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good morning Geoff,
Thank you for your review. It’s great to hear that the team were so helpful and knowledgeable, and that everything was clearly explained when you collected your new bike. Taking the time to get everything set up, including connecting your phone, really helps make the experience even better.
We’re pleased you had such a positive experience.
Kind regards,
Dean
I decided to trade in my '25 GB350S for…
I decided to trade in my '25 GB350S for a new Transalp E-clutch. Dave Atkin the sales exec at Grantham Honda made the process straightforward and everything went smoothly. The bike was set up with the accessories I had ordered and was well presented on the day of collection. The service department are easy to deal with and efficient. Overall the dealership has been good to deal in my experience with two recent bike purchases, the staff are friendly and work to uphold Honda customer service standards.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for sharing such great feedback. It’s wonderful to hear Dave made the whole trade‑in and purchase process so straightforward, and that your new Transalp E‑clutch was perfectly prepared for collection. We’re also pleased the service team have been consistently easy and efficient to deal with. It’s fantastic to know you’ve had two positive experiences with the dealership.
Many thanks, Chloe
Seamless transaction including taking…
Seamless transaction including taking my triumph in px . Dealt with Richard .
A little more fuel in the tank would have been nice (15 mile range )
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for sharing your experience. It’s great to hear the transaction went so smoothly, including the part‑exchange of your Triumph, and that Richard looked after you well throughout. A little more fuel in the tank would definitely have been a welcome touch, but I’m glad everything else hit the mark.
Many thanks,
Chloe
BMW Motorrad Sunderland
Just bought my third S1000RR from BMW Motorrad Sunderland & was looked after superbly by Jonny. Very friendly, professional & a pleasure to deal with - thanks very much for making everything run so smoothly.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for sharing your experience. It’s brilliant to hear that Jonny looked after you so well once again — friendly, professional and making everything run smoothly. Buying your third S1000RR from the team says a lot, and I’m sure they’ll be delighted by your kind words.
Many thanks,
Chloe
Michael’s the man - Honda Stockton
One person in particular made my decision to purchase from this dealership. Michael enthusiastically spent time, effort and a huge amount of energy making sure that he tailor-made the bike to match my needs. Nothing was too much and he is a brilliant ambassador for the dealership. He came across as passionate, caring and genuine. I have already recommended two friends who are currently looking at bike purchases because of him and will be looking to sort in the near future. Excellent monthly breakfast bike meet too and a fantastic idea to generate both new and return business. Thank you for an excellent purchasing experience.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Glenn,
Thank you for your fantastic and detailed review. It’s great to hear that Michael made such a positive impression, taking the time and care to tailor everything to your needs. His passion, genuine approach, and commitment to getting things just right clearly made a real difference to your experience.
It’s also brilliant to hear you’ve already recommended friends and are enjoying the community feel, including the breakfast bike meets — a great touch by the team.
We’re delighted you had such an excellent purchasing experience and truly appreciate your support.
Kind regards,
Dean
From initial enquiry to riding away…
From initial enquiry to riding away couldn’t have gone smoother Dan did me a fantastic deal on the phone and I got exactly what I asked for.
Also set me up with a 3 year service plan and a priority running in service.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for your fantastic feedback. We’re delighted to hear that everything went so smoothly from your initial enquiry through to collection, and that Dan was able to secure you a great deal.
It’s great to know everything was set up just as you wanted, including your service plan and running-in service. We hope you enjoy your new vehicle.
Kind regards,
Matthew
Purchased a CRF300l from Vertu Stockton…
Purchased a CRF300l from Vertu Stockton branch. Very good deal, easy transaction and staff extremely friendly and helpful. Curtis ran through everything meticulously and was a pleasure to deal with. Great service great staff. Highly recommended.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Brian,
Thank you for your review. It’s great to hear you found the process easy and that the team were so friendly and helpful throughout. We’re pleased Curtis took the time to go through everything thoroughly and made it such a positive experience.
We really appreciate your recommendation.
Kind regards,
Dean
Fantastic Dealership.
Fantastic Dealership.
Wonderful experience from start to finish, no push sales tactics, just honest friendly staff with a latte to suit along the journey. Easiest motorcycle transaction / purchase i have ever made.
Thank you all so much!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Guy,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had a wonderful experience from start to finish at BMW Motorrad Sunderland.
It’s great to know that the team’s honest, friendly, and no‑pressure approach made such a positive impression — and that the whole process was the easiest motorcycle purchase you’ve ever made! We’re also glad you enjoyed the latte along the way.
Your kind feedback means a great deal to the team, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help. Enjoy your new bike!
Kind regards,
Liza.
Very personable approach from first…
Very personable approach from first telephone contact on a Bank Holiday to collection of the bike a few days later. Dave Atkin the salesman was a credit to Vertu Motorcycles.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Timothy,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience with Vertu Honda Bikes Grantham from your very first contact through to collecting your bike.
It’s great to know that Dave Atkin provided a personable and professional service throughout — we’ll be sure to share your kind words with him, as feedback like this means a lot to the team.
If you ever need anything in the future, we’re always here to help. Enjoy your new bike!
Kind regards,
Liza.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.