I ordered a pendant light with three glass shades which arrived very quickly. Unfortunately, the antique brass bar was scratched in a few places plus one of the shades had a large bubble in the glass.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I could have bought the same light from several companies but chose Value Lights due to the fact that they offered next day delivery. I received only the shades the following day, still awaiting the... Mehr ansehen
Unternehmen hat geantwortet
Fantastic extra large drum light shade . Forest Green with gold metallic inner . Ordered 3 all came in separate extremely well packaged boxes . Was a bit worried as some reviews said packaging not goo... Mehr ansehen
We got the Antique Brass rechargeable table lamp and absolutely love it. Very bright / powerful for its size. Super handy as it's wireless so you can move it around wherever. We're buying a second one... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At ValueLights, our mission is simple: to be the go-to people for lighting, transforming houses into homes. We believe everyone deserves great lighting, so we bring you designer style without the designer price. From statement pieces to everyday essentials, for every room in the house (and the garden too). Because a house isn't a home until the lights are on.
Kontaktinformationen
4 Omega Drive, M44 5GR, Manchester, Vereinigtes Königreich
- customerservice@valuelights.co.uk
- valuelights.co.uk
End of Season Sale
4.5
Hervorragend
893 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very quick delivery
Very quick delivery. Had an issue with missed discount, Customer Services answered straight away and resolved the issue quickly. Quality product.
3. September 2026
I am still awaiting my parcel which was…
I am still awaiting my parcel which was placed on Friday, next day delivery. I have not received an update
4. September 2026
Antwort von ValueLights
Thank you for taking the time to leave us a review. We are sorry that your order was not delivered on time, we have both been let down by our carrier on this occasion, and please be assured that we are looking into the delay with Evri directly so we can find out in more detail about what caused this. In the meantime, we understand that the order has now been delivered to you and if there is anything in particular about your order that you would like to discuss with us, then please do not hesitate to reach out to our Customer Care Team who will be more than happy to help you.
Kind Regards
ValueLights
Love my floor lamp. Great quality too
Love my floor lamp and it arrived well packaged. I was a little sceptical at first as it was a bargain price of £60 however I was very surprised at the quality...steady heavy solid floor lamp easy to put together.
I'll definitely be back.
28. August 2026
Value for money …
The light fitting is lovely and was delivered on time
But the bulbs that were ordered with the light fitting
arrived a couple of days later therefore the electrician who was fitting the light had no bulbs. I found them a bit fiddly to insert but probably just me.
28. August 2026
Fantastic company.
Fantastic service and really quick delivery can't fault this company.
28. August 2026
Beautiful lamp at a great price
Beautiful lamp at a great price, super quick delivery, will definitely use this company again
28. August 2026
Extremely fast service
Extremely fast service; also products were packed in eco friendly packaging.
Products function well, look great and hopefully will last for a while! All in all this was a simple, hassle-free ordering process.
4. September 2026
Ordered late Friday
Ordered late Friday, arrived Saturday, great service and lamp that you just have to touch to light up works just right. Very pleased with product and service.
4. September 2026
Excellent service very happy with the…
Excellent service very happy with the light I purchased. Would recommend company
28. August 2026
Exellent lamp great quality highly…
Exellent lamp great quality highly recommend will definitely buy from seller again great price
27. August 2026
Great value and exactly what I was…
Great value and exactly what I was looking for with free next day delivery. Excellent customer service too.
27. August 2026
5 star lighting
5 star for your order and delivery service
5 star for your products
Great service I would highly recommend your company
27. August 2026
Sent the wrong shade
Sent the wrong shade, sent an email over the weekend and had no response. My apologies for that error I didn’t realise they were closed over the weekend. When I did receive a response I was told I had been sent the correct shade because of the code on the box, on pressing further I suggested they read the description they had on there website.
“Reni, set, go! Meet the style solution you've been looking for, the medium Reni drum lampshade. Finished in a sumptuous black velvet, this pendant shade also has a metallic chrome interior that adds glamour to any room.”
The response I received from Lily was “When the description states Black Velvet, this would be advising how deep the colour is and not the material” 😮
The simple and easy solution would have been to apologise for the incorrect shade being sent, and if it is the case that they are no longer making the shade in velvet just say so, or if they are then send out the correct shade and collect the incorrect shade at the same time. Instead of trying to insult a customer’s intelligence!
Very odd customer service, which has put me off ever ordering from this company or recommending them.
Value lights insistent that they sent the correct shade 🙄 I ordered a velvet shade and did not receive a velvet shade.
So the non velvet shade is being sent back for a refund. I will update again when I receive my refund.
5. September 2026
Antwort von ValueLights
Thank you for taking the time to leave us a review. Please kindly remember that our offices are closed at the weekend so we are not always able to respond straight away. We understand that you have now been replied to and the shade you received was the correct one. As requested, details on how this can be returned to us for a refund have been given to you by our Customer Care Team. If we can help you with any further with any other matter please do not hesitate to contact us and we will be more than happy to help you.
Kind Regards
ValueLights
Arrived within 2 days and they were…
Arrived within 2 days and they were absolutely stunning.
27. August 2026
Great little light
Great little light! Looks fab on my kitchen island now the nights are getting darker. It gives off a lovely light and I love the style of it.
2. September 2026
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