US Federal Contractor Registration (USFCR) Bewertungen 

This process took much longer than expected due to a few issues along the way. The FSD was behind on answering tickets which delayed the process. Emerlee was great at keeping us updated every step along the way and got things processed as soon as possible. She was certainly a pleasure to work with and very helpful. She responded very quickly and professionally.

I've had the pleasure of working with Liliana Lander for several years and every year is not only productive it is enjoyable. She is proficient and friendly, a winning combination. Working with Peter and Liliana has been a positive experience.

Definitely great service fast and easy with no troubles at all extremely happy with service

Thank you for making it such a smooth and painless process. I would give 10 stars if I could !

Our USFCR team are currently working with our organization and are very informative, polite, detailed and knowledgeable in their roles.

USFCR provided great guidance and timely assistance for my firm. Also, my assigned case manager resolved a prior registration error that other firms were unable to correct. I highly recommend the USFCR team!

It was easy and smooth communication with Emerlee and their team.

It took over 4 months to get our SAM number despite repeated attempts to contact our representative and get a resolution. This delayed our payment and registration with the VA.

I've been working with Kendall and Adam from USFCR, and I have only great things to be say about each of them as individuals, the support they've provided, and the process itself.

It began on with an urgent need for support to get through the government vendor registration process--Adam and Kendall could not have been more responsive. I was on the phone with Adam within an hour of first reaching out and Kendall got on a call the next day. They were immediately understanding of my company's situation, they took the correct actions without hesitation, and provided the exact documentation and guidance I needed.

We then moved into a second phase of closing on a government contract (the impetus for the previous step). Again, the dynamic duo was ON TOP OF THE SITUATION like I've never seen. They were open to taking calls at any hour of the day, sending updates, gathering information on our behalf, and moving us forward as expeditiously as anyone could.

In the end, WE GOT THE CONTRACT. And I am confident that this achievement was a direct result of working with USFCR. Beyond that, the confidence their expertise gave me throughout the entire process was invaluable in staying motivated and persevering through the bureaucratic maze of government contracting.

That confidence persists and will certainly be supportive as USFCR and my company continue to partner on attaining government contracts in the future.

Thank you Kendall and Adam, and the USFCR team that supported them to support me!!

Daniel Shore
LETS We Can, LLC
Multi-team Collaboration Training for Cybersecurity

Emerlee Trevino was a highly professional, knowledgeable, responsive, personal and friendly case manager. We had asked USFCR for their support after our company couldn't get a CAGE number after SAM.GOV's system upgrade and a mismatch in the EVS company match step. We were under enormous time pressure and had already waited and consulted the SAM.GOV Helpdesk via tickets for weeks. Unfortunately, the SAM.GOV Helpdesk team was overwhelmed with incident tickets. Emerlee was very good and fast in getting us registered and communicated very efficiently and promptly with us. Thank you!

I had no experience with the SAM processes. We needed to re-establish our registration for SAM.
Zakia Wilder handled the process for us to a successful completion. We look forward to continuing to work with USFCR in the future.

My thanks to Emerlee Trevino and Jeffery Raney for helping us with the SAM registration

All was professional and good. Ty.

Emerlee was thorough and patient during the entire experience. In fact, I am not sure I would have "survived" without Emerlee. I truly enjoyed her expertise and knowledge of the whole system and guidance through it.

While the sam.gov system is far from perfect, the USFCR provides attentive, informed and responsive case workers to shepherd you through the process. They are worth the investment.

As an organisation we struggled to get registered with SAM for 2 years. In that process we lost some awards due to the incomplete registration. After visiting the US embassy we got contact to work with a case manager. It took 2 months for the case manager to work on our case since it had data which was not corresponding. Emerlee was very patient with us and always on call when we made follow-up with her. We are very happy to have gone the Usfcr way or else we would still be struggling to register our organisation.

Zakia our rep was great. But when she was out, there was apparently a substitute rep. Our registration was stalled due to info needed and the sub rep never followed up or helped us move it along. Once Zakia was back, we were back in business and things got done. But the handoff and customer care in her absence was terrible. It's only because Zakia was so good and could handle our subsequent case that we are back with more business.

Emerlee was fantastic!

The new process for SAM Registration was more than disappointing and yet Emerlee remained positive and did everything that she could as quickly as she could to get our small company through it. The sad part is that many small businesses will have gone out of business due to no fault of their own. The government is culpable in the penalization of many smaller firms who could not withstand this broken process. How about not going cold turkey on a program before you know it works next time.

All that aside, Emerlee was great!!!