Urban Tropicana Bewertungen 

278
•
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Always healthy good size cacti from Urban Tropicana. And they offer plants not offered by other sellers. I have bought several times from them and never been disappointed. The packaging is professiona... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought my first potted plant online from Urban Tropicana. I am very happy with the purchase. The plant was carefully packed for shipping. It arrived in excellent condition, and it’s a joy to watch i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The guys here are the best. I've returned to Urban Tropicana again to add to my indoor jungle 🤭 each and every time I've made an online order, there's always a nice handwritten note in the packag... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely love urban tropicana they have the best atmosphere, best people and best quality of plants not to mention a huge variety of gorgeous house plants, The fact you can either pop into t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gartencenter
  2. auch in
  3. Baumschule
  4. Botanischer Garten

Vom Unternehmen geschrieben

Urban Tropicana is a small family run business based in West London. We have two plant shops, one in Chiswick and the other in Ealing and also offer nationwide shipping. Both are full to the brim with an exciting array of houseplants, tropical plants, plant pots and plant care paraphernalia, which make fantastic gifts for plant lovers 🌵 Whether you are new to the world of houseplants or a seasoned expert, we’ve got you covered. We have the perfect plants for your space and your budget, for you to choose in store or delivered straight to your door 🌱


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

278 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(278)

69 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing seller

Amazing seller. super friendly..Amazing quality..top Seller

24. Februar 2026
Urban Tropicana-Logo

Antwort von Urban Tropicana

Thanks so much for your review Sissy 💚🌿

Bewertet mit 5 von 5 Sternen

This is HANDS DOWN the best!

This is HANDS DOWN, the BEST plant shop online! Take notes others… amazing quality, amazing employees, helpful, truthful, understanding, dedicated and next day delivery with a good postal service.

I wouldn’t recommend anyone else since finding this shop!

14. Februar 2026
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Antwort von Urban Tropicana

What a review! Thanks soo much Chelsea, we are delighted to hear that you are happy with our service 💚🌿

Bewertet mit 5 von 5 Sternen

Professional

Asked for a plant, few days later email and easy purchase online .
Plant gorgeous and healthy. All I wanted! Professional and lovely stuff 👌

14. Februar 2026
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Antwort von Urban Tropicana

We love that your purchase online was easy Iwona, thanks for leaving us a review 💚🌿

Bewertet mit 5 von 5 Sternen

Received my plant

Received my plant . Well wrapped fast delivery and plenty of advice. Would highly recommend this seller and definitely be getting more plants here thank you Lewis .

4. Februar 2026
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Antwort von Urban Tropicana

This is great to hear Julie, thanks for taking the time to leave us a review 💚🌿

Bewertet mit 5 von 5 Sternen

The guys here are the best

The guys here are the best.

I've returned to Urban Tropicana again to add to my indoor jungle 🤭 each and every time I've made an online order, there's always a nice handwritten note in the package, makes the experience that bit nicer. I'm sure all their other customers would agree that it's a nice touch. UT have always served me well and I'm glad that I'm able to come back to them for online purchases, I don't live anywhere near but it's evident they care about what they do. Many thanks 😃

20. Januar 2026
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Antwort von Urban Tropicana

Hi Ross. Thanks so much for taking to time to leave us a review 💚🌿

Bewertet mit 5 von 5 Sternen

Old fashioned service.

Because of the Christmas season, I was unsure about purchasing an e-card, anticipating hiccups and delays. To my delight, the staff at Urban Tropicana answered my 2 emails almost immediately, clearly answering my questions.
When I paid, the e-card with access number were sent immediately into my mailbox and I was able to forward them as a birthday gift to my nephew.
I'm delighted with this company.

30. Dezember 2025
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Antwort von Urban Tropicana

We’re so glad everything went smoothly and that we could answer your questions promptly. We hope your nephew enjoys picking out something special with his gift card! 💚🌿

Bewertet mit 4 von 5 Sternen

Quick and easy

Quick and easy, I successfully caught some flowers for Christmas. :D

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Urban Tropicana

Thanks for taking the time to leave us a review Adam, we would love to hear about how we could have made this a 5* experience - if you get some time do drop us an email to let us know - contact@urbantropicana.co.uk 💚🌿

Bewertet mit 1 von 5 Sternen

Customer

As the owner of a successful small business all I have to say is:

I would recommend an elementary course in customer relations to the person I spoke to. . .

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Urban Tropicana

Thank you for your feedback!

As the owners of a successful small business, we’re always open to suggestions, even the…creative ones. You recommended an elementary course in customer relations, and you’re absolutely right: some situations really do require using small words and big patience. Appreciate the reminder!

It might be worth reminding you that here at Urban Tropicana we do not tolerate people being rude and abusive to our team.

Bewertet mit 5 von 5 Sternen

Fun Terrarium Workshop

Did the terrarium making workshop, which was such a fun different way to spend an evening! Very pleased with my terrarium and can't wait to see it grow.

19. November 2025
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Antwort von Urban Tropicana

Thanks for your review Alwyn and for attending our workshop! Do pop into our Chiswick shop if you're back in the area and let us know how your terrarium is getting on 💚🌿

Bewertet mit 5 von 5 Sternen

Highly recommended

Very happy with my plant that I bought on your live and was able to choose it myself. It arrived promptly, well packaged and in perfect condition.

12. November 2025
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Antwort von Urban Tropicana

This is all great to hear and makes us very happy! Thanks for leaving us a review 💚🌿

Bewertet mit 5 von 5 Sternen

Great guys

Great guys, amazing store! Cannot wait for the workshop coming up!

6. November 2025
Urban Tropicana-Logo

Antwort von Urban Tropicana

Thanks Shem! 💚🌿

Bewertet mit 5 von 5 Sternen

Really pleased with my order Everything…

Really pleased with my order Everything was individually wrapped and included a lovely card thanking me for my purchases. Can't recommend enough .

4. November 2025
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Antwort von Urban Tropicana

This is great to hear Jacqueline, thanks for taking the time to leave us a review. 💚🌿

Bewertet mit 5 von 5 Sternen

I cant fault my first purchase from…

I cant fault my first purchase from urban tropicana. I had trouble at first placing my order (a glitch at my end) but had fantastic email communication from the staff. I placed my order, and had an email explaining they only had the one in stock, but it had a couple of marks on the leaves, with photos attached. They offered me the options of continuing the sale and a partial refund, or a full refund. The damage looked minimal so I continued with the purchase and a 20% refund. This straight away gives me confidence in the business, as many would have just packed it and sent it regardless, these guys obviously strive for perfection!!! When my plant arrived, which was very fast, it really was very healthy, a couple of minor yellow marks on a couple of the leaves, but nothing that causes concern or would have deterred me from buying the plant. It appears to be happy and thriving in its new home, and I am extremely happy with my purchase and the service received. I will happily use urban tropicana again and would highly recommend to others.

20. Oktober 2025
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Antwort von Urban Tropicana

This is great to hear! Wo do strive for perfection and we're glad you are happy with our solution. Thanks so much for leaving an in-depth review on your first purchase with us, we love it! 💚🌿

Bewertet mit 5 von 5 Sternen

I always look forward to receiving my…

I always look forward to receiving my orders from UT, plants arrived carefully packed and in a healthy condition, received my plants 24hrs after I placed the order.. brilliant service 💖

3. Oktober 2025
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Antwort von Urban Tropicana

We''ll need to beat 24 hours on your next order then! Thanks for your review 💚🌿

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