Fit to fly certificate did not meet the airline requirements despite contacting them beforehand to confirm it would. Emailed several times with 0 response on their side. Had to arrange for another cer... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Fit to fly certificate did not meet the airline requirements despite contacting them beforehand to confirm it would. Emailed several times with 0 response on their side. Had to arrange for another cer... Mehr ansehen
Unternehmen hat geantwortet
I was sceptical at first, although was wrong to be! I needed a new prescription for an infected wisdom tooth, although I was struggling to find a dentist that would be able to see me the same day. I d... Mehr ansehen
I had a sinus infection which I’ve had before and knew I needed antibiotics. I filled out the online consultation which is then reviewed by a doctor. Within a couple of hours I had a prescription co... Mehr ansehen
Helpful and timely and prevented a hospital admission during a chest infection when there was quite a wait to get an NHS GP appointment. Cost effective as I didn't have to end up taking time from wor... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A very helpful quick and convenient service when you’re feeling so awful .I was lucky enough to be able to speak to the same doctor when I had to call back later in the same week. I was really grateful. So marvellous that you can then get any prescription needed delivered via DoorDash wow so good
Useless, said sick note would be completed within the next few hours this morning. Still showing same message tonight - still not done at the end of the evening! Complete waste of time - don’t waste your money!

Antwort von Updoc UK
Very efficient experience. Received my medical letter in under an hour
The doctors have all exceeded my expectation, they have done full assessments. This Telehealth service is worth every cent, the wait times are short and you walk out with answers. As a senior clinician in a hospital I can often see faults in the medical system, but I cannot fault Updoc.
They were so quick, way to use website doctor was lovely. If your unwell and can’t get to a doctor this is the next best thing
Good service but would have preferred to speak to someone even if over the phone
Understanding and thorough. Extremely pleasant and helpful.
Very convenient when you are too unwell to go to doctor.
Fantastic I need a unfit note and it was done in 2hrs defiantly use again
Requested fit note which was dealt with in only a few hours. Excellent service provided.
I live in remote regional of WA, getting an appointment with a gp next available consultation was tomorrow. I needed something for today, plus it costs me less to do it on here then at our local health centre which was $100.
good experience and great customer service. the team over at updoc were quick and efficient
My poor daughter is beside herself. Applied and paid for (plus recorded delivery) a medical certificate for her Spanish visa to which she has still not received. E-mailed them, can't get through on the phone, very poor service. She's supposed to be leaving in 2 weeks and can't get it it apostled until she gets the physical copy! Ref: 6617544554762330649

Antwort von Updoc UK
The only downside was I found the website a bit clunky, other than that, it was excellent.
EDIT after their response: to be clear, this is not a process issue, they simply do not issue or post the certificates even after they say they do. I used someone else (zoomdoc) and got it delivered in a day.
Original: Awful. As you can see in all the other 1-star reviews, they never actually post the physical copy and blame it on Royal Mail.
The tracking reference provided shows that the parcel hasnt been posted. When you reach out to then “as a gesture of goodwill” they re-post it for you, but they never provide tracking reference.
Its been 2 weeks, initiating a chargeback.
Scammers. Avoid.
Reference: 6613022266578696464

Antwort von Updoc UK
Wish I had read all the reviews before I used this company. My experience follows the same pattern as other sufferers; I had an electronic reply almost immediately and an e-medical letter with the assurance that the wet ink documents would follow within 2 days and that I would be issued with a tracking number as soon as they were dispatched.....that was last Thursday and still nothing, not even a tracking number to check. I also need the document urgently for a visa appointment so it looks as if I will have to go to another company and lose my money? Very fed up and annoyed

Antwort von Updoc UK
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