Unplugged Cabins Bewertungen 

Wonderful experience and very good communication from all involved.

Had a wonderful stay in Otto this week with my mum. Great location and lovely to be woken up with the sounds of birds and a view of the trees. Loved the retro extras in the cabin (cassettes and Polaroid camera) and the wood burner. Allowed us a few days to switch off and live in the moment.

The unplugged team could not of been more helpful during the booking process and provided detailed answers to all questions with accompanying pictures. “Frank” was perfect, super comfortable, extremely quiet and the fenced area was a god send for when the pooch wanted to pop out for a quick wee. Took opportunity to do the 8km loop walk suggested which was just the right length. All in all a great digital detox that I will be keen to repeat.

We had a fantastic time and were supported throughout the booking process. Really grateful for the fantastic and well-thought through system they have in place to make everything smooth and easy as possible :)

My wife and I booked an Unplugged stay to celebrate our first wedding anniversary. Unfortunately, what should have been a special experience turned into a very stressful one due to power failure issues during our stay which left us without hot water, reliable electricity, or proper support when we needed it.

To their credit, after I raised a complaint they eventually acknowledged the seriousness of the situation and promised a full refund. This is where the real problem began.

What followed has been nearly three months of delays, broken promises, and being repeatedly ignored.

Some highlights of the experience after the refund was promised:
• Weeks of no responses to emails
• Promises of updates “within 24 hours” that never came
• Being told the refund was being processed when nothing actually happened
• Having to open disputes with my credit card provider just to get attention
• Only getting responses after escalating legally
• Being ghosted again after being told the issue was resolved

At one stage I even closed my credit card dispute and paused legal escalation because I was told the refund was being handled, only for communication to stop again.

I want to specifically mention the Customer Service Manager, Jordan, who consistently responded with long, AI-generated apology emails but failed to actually follow through on what was promised. At a certain point, apologies stop meaning anything if nothing actually happens.

I want to be fair: the idea behind Unplugged is genuinely excellent. The cabins, the concept, and the intention behind the brand are smart. But a premium experience ang a premium price point also requires premium reliability and accountability when things go wrong, and that is where this experience completely fell apart.

At this stage, this review is simply a factual account of what has happened. I had deliberately held off posting publicly because I was repeatedly assured the situation would be resolved properly.

I am now at the point where, unless this is finally resolved, I will have no choice but to continue formal recovery action.

I genuinely hope Unplugged improves their operational follow-through, because the concept deserves better execution than what we experienced.

This will become a medical prescription to heal the mind by 2035.

Cabaña de muy buena calidad y con todo lo necesario para una estancia muy agradable.

We stayed in Peggy and had the most wonderful time! Everything was as described and we felt totally unplugged! Could not recommend more if you want a walking/relaxing holiday!

A trip to remember, really enjoyed our stay in the Russell cabin! very comfortable, warm and inviting with incredible views!
Would highly recommend unplugged and can't wait to visit again soon!

I absolutely loved my stay at Koya. The info that Unplugged provided before my stay was incredibly helpful, which made the whole experience one I'd be keen to repeat. As a solo traveller, the cabin was perfect, even in rainy January, and my love for a game of solitaire next to a fire has been rejuvenated!

The location was beautiful. Its in private grounds so if its isolation and peacefulness you're after this is perfect.
We got lucky with the snow which turned our stay into a magical experience.
The woodland and river are wonderful and the views from the cabin do not disappoint.

We absolutely loved our stay in Arwen. The cabin itself was beautifully clean and stocked. Grinding our own coffee beans in the morning was a dream and everything was just built inside for a relaxing trip added with the phone-box to lock away our devices.. which was a treat! The log burner was a treat after an afternoon walk and the games were stocked well. It was the cosiest, most relaxing trip we’ve had in a long time and we miss it already. We will definitely be back! The views were amazing from the window of the cabin and the cabin surroundings were secure enough for our little Border Collie to run around and be safe. Customer service was fantastic, nothing was too much trouble for them and the added sauna experience in the forest was incredible! The loveliest stay ever and we cannot wait to return!

This was a wonderful place to escape to. The team appear to have thought of everything and the cabin itself was very well stocked. No luxuries unless you count splendid views, many birds and animals and just the sound of the trees and starlight peeping through them at night. Lots of fun lighting the stove and getting warmed up and we were always cosy. Beautiful countryside to explore and a friendly pub 1/2 hr walk down the road with a great food menu.
Highly recommended.

Staying in the Willow Cabin was an absolute dream! It was relaxing, inspiring, and such a mental reset; finally stepping away from work and Instagram scrolling. My boyfriend and I spent our days reading, playing board games, cooking, and grilling outside the cabin. I had so much fun with photography too, with the instant camera in the box, and my Canon. Spending uninterrupted quality time with my boyfriend made it even more special, helping us connect on a deeper level.
Plus, the nature around us was breathtaking and the nearby area had the cute pubs and farmshops. We left feeling refreshed, inspired, and grateful. Highly recommend to everyone!

We stayed at the Stanley Cabin - what a unique and refreshing experience. Tastefully styled, impeccably clean, beautiful views and all you needed for a super-comfy Digital Detox. Clair was so friendly when we arrived and helped us on our merry way with our wheelbarrow! I encourage anyone who needs a break from all the stress WhatsApp brings to try this experience. We chatted, went for walks, played board games, read books and cooked on an open fire. We returned with a pact to spend more quality time together, and are thinking of getting a lockbox for our phones at home :)

A totally dreamy off-grid stay. I stayed at Olive alone as a solo-traveller and felt safe. Beautiful location and the cabin had lots of thoughtful touches. Cant wait to stay again.

What a glorious stay! The cabin and surroundings met and exceeded our expectations. The cabin was simple and well equipped (great amount of storage too) and our view was one of quiet bliss. You can quite literally feel your nervous system relax and regulate over the stay. We couldn't recommend Woody more. The Unplugged team are extremely friendly and efficient, making the experience a complete 11/10.

Unplugged Cabins are the best! We stayed in Stanley and will never forget the experience. It was so lovely to get away in nature and be totally off grid.

The cabin was so cosy and all of the details made our stay so special. From the sleep cassettes to the coffee and the lovely luxurious sheets. We could have stayed forever and can’t wait to come back

We stayed at Reggie cabin in Herefordshire and had everything we needed and more. First of all, switching off your phone for 3 days is something EVERYONE needs to do a few times a year. In terms of the cabin, it was so spacious (even for me who's 6ft 5), warm and secluded. We went to a local supper club at Under the Nut Tree which was amazing (defo visit if you go on a weekend) and also the wild sauna and swimming lake at Dragon's Gate. The views from our walk to Garway Hill were amazing and very easy to follow on the map.

Highly recommend to anyone!