UnitedHealthcare Bewertungen 

All United Health Care Insurances employees are very truly CRACKHEAD drugs users like Meths, Rocks, and Cocaines. I can guarantee you. I can promise you. All United Health Care Insurances employees will use everyone’s moneys to spend the drugs to smoke for high and high !!! That exactly what they want !!!!!

I am so frustrated with this company. I had a lab drawn, same day, and same time and two of the seven things they were looking for were not reimbursed. I have now spent 1 hr. and 11 minutes on the phone with United. Supervisors name was Maria. They said they can send it for review and it will take 30 to 60 days to have an answer. DO NOT SIGN UP FOR UNITED HEALTHCARE!!

What a bunch of useless do nothings! Customer service is clearly in India or Indonesia. You will always get them first and must request English speaking reps. Then when you get them, they do absolutely nothing in regard to your inquiries. It is a vicious circle of non responsive incompetents that say they will call you back or email you and as soon as they are off the phone, you are forgotten. This is the most worthless company possible.

As provider to several thousand United customers I can tell you the way they are so profitable is by not paying providers. They find any way possible to audit and deny claims for medical supplies ordered by patients doctors and supported by medical documentation. They continually violate Medicare advantage guidelines which are supposed to mirror traditional Medicare. Amazing how CMS,OIG,DOJ don't investigate this company and hold their executives responsible. I guess when you pay enough lobbyists and contribute to politicians you can perpetrate fraudulent practices.

This company works hard to NOT PAY your benefits.
My husband has paid for these benefits for years and when it was time to use them, the company put him through the ringer. Making statements that we didn't send in an "overpayment" of over $5000. LIARS, CHEATS, WORTHLESS.

Terrible experience with this company. They make billing a complete mess. If you have out of network doctors, they cover a tiny fraction of the cost if any and inundate you with paperwork to submit and track. They then send you statements that aren't accurate.

For almost 10 months, my money that I advanced for buying medication has been withheld from me. Every time I contact customer services, I get a different response on why I am still waiting for my money from my claim and that I have to resubmit the same document for the third time. I feel UHCSR is just trying to make their customers tired until they just give up on getting their money.
I also talked to other people who use the Student Resources of UHC and they told me similar stories.

Getting information about third party healthcare coverage is really difficult (second opinions specifically). I got vague answers on the app and customer support line. I am still waiting for a return after three weeks.

I have tried on 3 occasions now to pay my first premium through debit card unsuccessfully due to UHC not processing the payment when they say they will. The first time, I received an email saying "payment received policy active!" it was not actually received nor even processed by UHC and my policy was not active. UHC didn't process the payment until the next afternoon when my bank account no longer had transactions turned on. The second time, the very next day on a Friday, I called and asked for a reprocess and asked when EXACTLY the payment would be processed since I needed to know when to have transactions turned on. I was told reprocessing happens 12am-5am but that it wouldn't be until Monday or Tuesday. It pulled the very next day, Saturday, when I had my account transactions on hold so that the money would be there on Monday. So declined again. Today I tried to call for ANOTHER reprocessing, and when I finally made it to the right department (since you provide the same exact phone number for different departments. Literally look at your contact page, the numbers for dental and short term are exactly the same) of course the system was down. My policy has been cancelled twice in the very first week that I was supposed to have it, and your service reps don't even know when you process payments. This is completely and utterly unacceptable. I WORK in insurance and can't even figure out how to just pay my freaking premium to you. This is people's health you are playing with. Disgusting.

This company exemplifies what is wrong with the Healthcare system. Here is an example: I have a 6 k deductible and out of pocket per year. I have met that financial responsibility in April..after that I should be covered at 100%. I was hospitalized in November and I am looking at a $891 bill for treatment in November. Upon calling them, "oh, sir that is the patient's responsibility". How could I be at 100% midyear and not at end of year. "Sir, we had a coding error on our side on one of your earlier claims which took you out of the 100% coverage status, but we have fixed that error"..but $891 is still my responsibility? "yes", but that was due to your mistake "Let me investigate..." People running this company should all be arrested...

I AM IN VIRGINIA FOR 30 DAYS> LOST THE MEDICNES AT THE AIRPORT SECURITY !!!!!!

Subject: PLEASE EXPLAIN CLEARLY YOUR DECEPTIVE PRACTICES !!!

Narayana Srinivasan
4307 Gilbert St.
Oakland, CA 94611

May 24, 2022

Mr. Andew Witty
CEO, United Healthcare
11000 Optum Circle
Eden Prairie, MN 55344

Dear Sir Andrew,

Medicare Supplement No.: 399182845-11
AARP Medicare RX: 0090057951

I had to travel to Virginia from California. At the airport security, the TSA took out my medicines, and forgot to put them back.

The two medicines I lost was:

1. Synthroid 50 microgram
2. Januvia 100 mg.

I am going to be in Virginia for 30 days. So, I need 30 tablets each.

I spoke to optum pharmacy. No one understands English. Maybe this is on purpose.

I need these medicines immediately.

Can one of your executives speak to the folks at optumrx and expedite so that I can get the above two medicines at a local CVS here.

Can I count on you? I am a diabetic.


Best Regards,
Narayana Srinivasan

Narayana Srinivasan
4307 Gilbert St.
Oakland, CA 94611

March 24, 2022

Mr. Andew Witty,
CEO, United Healthcare
11000 Optum Circle
Eden Prairie, MN 55344

Dear Sir Andrew,

Medicare Supplement No.: 399182845-11

Yesterday, March 22, 2022, I received a letter from Dianne Brunker, Director of Operations, without any address.
If that letter had provided her address, I would have contacted her.
I don’t know what is wrong with your company.
All the letters come without any address—an indication of deception, fraud and corruption. Hence this letter is directed to you.

Note: I have paid in full, for both my wife and me for the whole year 2022.

The letter dated March 22, 2022 is a bill for the entire year of 2023!!. This is only March, 2021.
The open season for Medicare is from October to December. Pray, tell me, why are you billing me for the next year? That is one year ahead of time!!

I may choose to change the insurance company during the open season considering the deceptive collection techniques of United Healthcare.

By billing me one year ahead, you will also be pocketing the interest on the premium I pay !!

As I noted above, I have paid in full for both my wife and me for the whole year 2022 !!
The letter from Dianne Brunker, Director of Operations, without any address, dated March 22 also demands an additional payment of $318.78 for the month of December 2022 without any explanation !!

1. Why do you want me to pay for the year 2023 in March 2022?
2. Why do you want me to pay $318.78 for December 2022?

I am sorry, are you all a bunch of knaves and corrupt people? Money! Money!

Best Regards,
Narayana Srinivasan

If I could give zero stars I would. I have an indemnity policy through UHC that is underwritten by Golden Rule Insurance, a subsidiary of UHC. By far the worst company I have ever had to deal with for healthcare coverage. I knew the policy was limited but because I am retired and not 65 yet, the choices of affordable health insurance are slim. The customer service is horrible and I have even had a customer service rep hang up on me because I asked a question she could not answer. The website almost never works and provides little information, yet in calling customer service, it always directs you to the God awful website. It has been a fight to get them to pay the limited benefits that are due under the policy. But they are never late in taking my premium. Don't let this company fool you, they are not at all about "healthcare" they are all about profit. Their Medicare Advantage through AARP is also horrible, we switched my husband to another provider after a year of banging our heads against the wall with UHC.

My mother was one of their customers. When she died, she had just paid for another month of coverage. They refused to refund the unused premiums.

This company is a sad joke, is unbelievable how bad they treat customers, regardless of heath status, just care about take your money.

I decided to use them for my supplemental health care and have found them to be terrible. I filed a si8mple claim for eyeglasses and frames. That has been a nightmare. After several emails asking if they received it and never received an answer. I filed online and three weeks later they sent me a letter that the filing was declined as I did not provide a receipt. I bought the stuff online and had an online receipt showing I paid with a credit card and I sent that to them with the original filing. So I sent them the Receipt again with the PAID portion highlighted and also sent my Report of payment from my credit card company last week. I looked in their website to find if they received it and it shows nothing just like the last time. Also, their website is horribly slow, you have to log in twice to find some information and if you try to speak to someone online you get a robot that cannot answer your questions. This outfit is terrible but it is probably because it is due to be owned by AARP which is a very bad organization also.

As a therapist I bill many insurance companies. United Healthcare is consistently the most difficult to work with and has been for at least the last decade. Their customer service representatives do their best, but the system they work with is so inefficient, at least when it comes to paying claims, that it seems to be purposeful. Maybe it’s not, maybe it’s pure incompetence. But if saying a company is inept is the most generous view, well then what does that tell you.

I have medicare and a supplemental plan through AARP United Health. I have had a hip replacement, monthly biologic infusions, xrays, hospital stays, CTs, and have no out of pocket expenses other than my premium. If I had coverage questions the staff has been informative and helpful .

Just throw your money away or burn it you get nothing here but the worst health care on the planet.
They kill a billion trees a month with junk flyers.
100% organized crime.
Made just for stupid people.
You were warned....

Absolute third-world healthcare at first-world prices.

Actually receiving healthcare from UHC is an unmitigated disaster. Everything happens through UnitedHealthcare's online portal---a portal that doesn't work. UnitedHealthcare's online technology is abysmal. The online portal is central to booking and receiving healthcare, and it next to never works. No joke.

Common issues are that it will send old and outdated information to 3rd-party healthcare providers, the portal will crash, and the integrations with 3rd-party providers don't work, don't connect, or also crash.

I've attempted to work with UnitedHealthcare's technical support team to address these technical problems, and they are just clueless, and to the best of my knowledge, I'm 99% sure they're overseas. Imagine the "technical support" you get from that budget laptop you purchased at Walmart, and that's who UnitedHealthcare has managing their technology.

As for the support staff at UnitedHealthcare themselves, they're grossly undertrained. I've spoken to multiple UHC staff, and they don't even know their primary providers offered through the UHC portal; for example, the lady I talked to today didn't even know the telehealth provider the UHC website is sending all their patients to. Her solution was (no joke): "don't use the UHC online portal because it doesn't work, and instead download the Apps on your iPhone for the 3rd party providers." This was said to me by an employee of UHC. ...I wish Yelp would allow me to use the eye-rolling emoji because I'd place it right here.

I've had multiple healthcare insurance companies during my career, and I rank UHC far, FAR below Anthem, Cigna, and Kaiser Permanente.

If you're a UHC customer or thinking of becoming one, just run away...Literally: go anywhere else. Healthcare is useless if you can't even book care, and none of the technology UHC employs works.