UnitedHealthcare Bewertungen 

I tried to access one of my UHC benefits for Virtual Visits and you will not have access to this feature. UHC will farm you out to Teladoc and they will charge you a fee for service. Stay away from UHC especially their Medicare Advantage plan.

Useless card.
Wasn't able to pay for the dentist bill.
Can't use it at Walmart.com, keep getting error.
Tried Walgreens.com, it got accepted but you have to use your bank card too. The whole point is not to have use your bank card.

Seriously, experienced an employee with the best job ever. Member Service Coordinator. One rings member back after 48 hours, to tell the member to take care of it themselves. I mean, really, who can't do that. Lucky Nikitria ( sp? ). To apply, her supervisor is Astria ( sp? ). Sorry, I don't know last names. Now, question for United Healthcare, what do you pay these people? And more to the point, why offer this so called benefit? What does United Healthcare get out of it, is it a contractual obligation & UH offers in title only? Disclaimer, I haven't had any issues of note with UH, prior. And now I know I have to take care of whatever I need, myself.

The website is constantly down, making it nearly impossible to file a claim. My wife bought glasses out of network, and I’ve been trying to file a claim for over two weeks. The website won’t let me log in, and the claim form they sent is meant for an employer, which doesn’t apply to my situation. Customer service has been unhelpful—agents don’t assist over the phone and don’t respond to emails. This company feels like a scam. Eyemed was easier to deal with, and it’s frustrating that UHC switched to Spectera. It’s disheartening how this company, like so many other U.S. health insurance providers, seems to be taking advantage of American citizens. The whole system is pathetic.

Horrible company!!! SCAM!!!! Take your money, won’t cover office visits. Pay nothing on prescriptions. This should be illegal!!! 🤬

My wife & I are covered under the UHC Dental Plan via our Medicare coverage. Two months ago we submitted separate requests for reimbursement for routine periodic dental exams. It was like pulling teeth to get any status as to the disposition of our claims. One UHC rep. promised that we would have our reimbursement checks last week & that was a no-show. I am now told that UHC has no record of ever receiving any submitted claims. So I established that UHC also employs liars besides providing crappy service. I suppose it's time for a class-action lawsuit or UHC's loss of their license to sell insurance.

They suck. They put through a claim I never authorized. They won't do anything about it because it was paid fully. So because I don't have to pay anything, it's ok for others to commit fraud. Got it. And the rewards SUCK. I have earned 350 dollars that just disappear to nowhere because when I try to register to get my rewards, THEY SAY I DO NOT EXIST. The whole thing is a bogus scam.

The "customer advocate" was the sh*ttiest I've EVER spoken to. She came at me with the dumbest and rudest take on everything. What a complete POS.

I have worked in the dental industry for 20+ years with a variety of insurance companies. UHC is not capable of delivering quality service to their patients, specifically Medicare patients or providers. I have repeatedly received incorrect/illegal information from their representatives. I also believe UHC Medicare intends to do harm to the elderly population by making benefits inaccessible and unusable through the complicated process they have put in place for utilizing said benefits. They do not hold up their contract benefits. They prey on the elderly knowing that many struggle to have the resources necessary to navigate their complex system. UHC Medicare should have a lawsuit filed against them for elderly abuse. As a dental service provider who has worked extensively with them for decades, I can not in good faith recommend them to my patients.

Got them as Quest in Hawaii. Told to go to urgent care. No urgent care here that they cover.

Told to call my dr. She had vanished from their directory.

Went to choose a new dr. Called them. "We don't take united".

This isn't a business, it's a scam.

United- if you read this- its my legal name, Jessica Abelson, and the moment my plan flips to HMSA I'm writing a letter to the state about your LACK of covering anything, as well as fraudently listing non-included providers in your directories.

Regrettably, I must convey my continuing profound dissatisfaction with the level of service provided by GoldenRule/United HealthOne. It appears that there has been a deliberate oversight of pertinent information by their organization time and time again, resulting in a disruption of my coverage and an unjust increase in my monthly premium. This experience has been nothing short of distressing, and I have resolute in my commitment to pursuing the necessary escalations to safeguard my interests. Unfortunately, I don't think most people have the knowledge and tenacity to continue the letter writing and escalations to to and including the CEO level.

The policy you describe sounds more like a form of extortion than genuine insurance. The exorbitant monthly fees coupled with a super high deductible create a scenario where individuals are essentially paying a hefty sum for coverage that only kicks in during extreme circumstances such as cancer or major traumatic injuries. This approach prioritizes profit over the well-being of policyholders and exacerbates the financial burdens already faced by many Americans.

It's disheartening that companies like GoldenRule/United HealthOne can operate in a manner that seems to exploit and take advantage of the American population. This is not just an issue with one company but reflects systemic flaws within the American healthcare system and government oversight. The lack of regulation and accountability allows for these practices to persist, ultimately harming individuals who rely on these services for their health and well-being.

Overall, my experience highlights the urgent need for comprehensive reform within the American healthcare system to ensure that individuals receive fair and affordable coverage without being subjected to predatory practices by insurance companies such as what I have experienced with GoldenRule/United HealthOne.

I just enrolled in United Healthcare this year. I had an appointment with a specialist on January 3rd, which I had set up months before, so I called on January 2nd to ask if I should postpone my appointment until I had my primary doctor write a referral since my policy said this was required. The lady on the phone said to go ahead and she would waive the required referral. So I had my appointment and they denied it saying I didn't have a referral. I spent hours calling and each time they said they would fix it and pay. After 4 phone calls and about an hour each time, they ultimately said I would have to make an appeal, which would require me to fill out a lengthy form and a letter explaining everything. At this point, I paid the doctor bill because I just couldn't spend any more time with this. Terrible start to my new insurance. Will change insurance company at my first availability.

If I could rate ZERO STARS, I surely would. I have been on this AARP Medicare Plan for 31 days in January 2024. This company puts you through the “SIT AND SPIN CYCLE, which is a ploy, I’m fully convinced, to keep you from accessing your healthcare. You reach one person, answer every verification question, to be able to ask your question, just to be shuffled somewhere else. Then, same process, next call rep, rinse later and repeat! I spent at least two hours going from a total of 6 call reps.

This is nonsense! Why are we paying our premiums, and wasting our precious life each day, to access our healthcare, IN SPITE OF OUR HEALTHCARE!!

I recently read on the internet that “Unitedhealthcare is the Crown Jewel of Healthcare”. Who ever wrote that article must not be a member!

I sat and spun filing a prior authorization for a generic, highly effective, low cost drug that wasn’t on their formulary. The drug was about $100/30 day supply.Too much! I had my doctor submit a prior authorization, for a cost of $97/30 day supply. What? My last insurance was with Medicare, and I received the drug for zero cost, every month. Not this cheapskate insurance! My tier exception came back approved for October 2024, while it’s only January 2024. Then somehow, it was approved, while simultaneously being denied. It was approved for $97/30 day supply! Wow! What a great deal. Not! Then I received a letter that it was denied, due to being a non-formulary drug.

This company has tried to make me lose my mind, as their business practices are unethical, profited driven, and actually, keep you from actually using your healthcare.

Jump ship now if you can. Unitedhealthcare is a TRAIN WRECK. I have made at least 50 hours worth of phone calls this 31 WONDERFUL days to GET A WHOLE OF NOTHING!

I DO NOT recommend UNITEDHEALTHCARE! ❌❌❌

UHC discriminates against disabilities. They do not help those who have limitations. They will not assist you when you call them. I have vision and memory deficits. They instead decide that it is best to have you do everything yourself. So I decided it was best to file a Civil Rights Discrimination Complaint.

I AM NOT ABLE TO ACCESS MY ACCOUNT. ITS A VERY HIGH MEDICAL EMERGENCY AND THE CUSTOMER SUPPORT IS NOT ABLE TO ASSIST ME ON THE PHONE CALL.
I HAVE BEEN TRANSFERREFD TO 9 DIFFERENT PEOPLE AND STILL I DONT HAVE THE ISSUE RESOLVED. THESE ARE THE NUMBERS I HAVE TALKED TO
1. 8669228266
2. 8775429239
3. 8007181293
4. 8669228266
5. 8778444999
6. 8442809822
7. 8006545667
8. 8008269781
9. 8664141959

AND I am still on the call, expecting me to be transferred to next customer support

Impossible to understand phone calls. Loud background noise, cheep phone headsets,heavy Phillipines accent,phone constantly breaking up. I had 2 other people listening in on phone call and they couldn't understand UnitedHealthcare representatives.

This complaint is about the UnitedHealthCare Insurance Company. I find them untrustworthy, unprofessional, unreliable.

On Friday, November 24, 2023, I applied for supplemental insurance for 2024 through an agent of AskChapter a medicare broker company.

The agent suggested AARP-UHC because the rate was $149.62. So, she took me through the underwriting process – where I answered a large number of questions. I then filled in an application and put in my signature in several places on the form. I was also required to provide my bank information including routing number and account number.

I received an email from UHC on Tuesday, November 28 saying that my application was accepted and that I had been accepted for coverage at the higher premium Level 2 Rate ($433-$436, much higher than the $149.62 I had applied for).

I would expect that since the rate was so high, UHC would check with me to review and confirm the rate before proceeding to charge me. But they did not check with me.

I contacted the AskChapter agent and was informed that she could not help me and that I needed to contact UHC directly to cancel my plan.

I contacted UHC, on December 01, 2023, at the number (1-800-630-1648) provided to me and spoke with Mecca V (ID MeccaV-12-12-023) a customer representative. I told her that I did not want to go ahead with the plan and wanted to cancel it. She told me that I would receive a cancellation letter ten days after the termination date – January 01, 2024. When I asked for an email, I was told that sending an email was not the procedure. I asked to speak to a supervisor and was connected to one after a lot of reluctance.

The supervisor, David Breckman, I was connected to also indicated that sending emails was not the procedure. When I insisted on an email, he said I would get one in 24 hours. Three weeks have passed since then, and I have not gotten any email yet. It seems to me that he said what he said to get rid of me.

this insurance sucks it pays for nothing and the navigators are useless i been with united healthcare 2 yrs now they told me i had 3500 hundred dollars in dental but no one takes it i got 4 open nerves in my mouth i cant get any thing done fir it unless i fill it full of super glue myself to stop the pain they were supposed have a medi ride service to take to and from the DR appointments so when i scheduled they never showed up made me miss my appointment stay far away from this company im done with them

I do not appreciate being forced to use OptumRx. I have no idea if my meds are still good because i have no idea how long they sat in an overheated truck. If they don't start covering brick and mortar pharmacies I will be using another health insurance carrier next year. Quite honestly UnitedHealthcare, your greed is showing.

I'm paying out of pocket for a mammogram. Not sure why I am paying for insurance if they can't cover preventative care.