Bought a Unimig in 1999 and it was great. Regrettably had to sell it in 2006 because of divorce and started travelling. Finally found a place to live and had to get another. I am sure it's going to be... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Posting this for my husband Alfred. I bought both a welder and a plasma cutter and am very happy with both. I was recommended the Unimig brand by my neighbour when I wanted to get a new welder. His a... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience. UNIMIG were very helpful addressing my query. I requested the update files for the software on my AC/DC 230 welder and they were sent out very quickly with comprehensiv... Mehr ansehen
Unternehmen hat geantwortet
Happy with: Customer support is easy to reach and they respond quickly. Unhappy with: (1) The cost of a replacement battery for my PAPR helmet seemed a bit excessive. (2) The synergic settings on my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We build welding and cutting products that outperform the competition. Disrupt the industry with us.
Kontaktinformationen
Australien
- support@unimig.com.au
- unimig.com.au
4.6
Hervorragend
53 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Gas hose clamp, can't get the pliers on the clamp.
I had a problem about not being able to get the clamp on the back of the welder. I asked about a different clamp. Can use it. Problem solved.
23. März 2026
Antwort von UNIMIG
Thanks for your review, Doug.
We’re glad we could help find a solution and get everything sorted for you. Appreciate your feedback.
Best Regards,
Unimig
Customer service is easy to reach
Happy with: Customer support is easy to reach and they respond quickly.
Unhappy with: (1) The cost of a replacement battery for my PAPR helmet seemed a bit excessive.
(2) The synergic settings on my new Envy 195 only allow for 2 different gas types - which seems pretty limited.
9. März 2026
Antwort von UNIMIG
Hi George,
Thanks for the review.
In regards to the PAPR battery, our replacement battery is actually one of the most cost-effective options on the market for its capacity and performance. We’ve focused on ensuring it delivers strong runtime and reliability rather than cutting corners on quality.
For the synergic settings on your Envy 195, the two gas options you’re seeing are specific to mild steel, 80/20 and 5/2, which are the most commonly used mixes in the Australian market. If you switch the material to something like aluminium or stainless steel, you’ll see additional gas options appear that are suited to those materials.
If you have any questions or want help dialling in your settings, feel free to reach out, we’re always happy to help.
Responsive and relevant support
13. März 2026
Antwort von UNIMIG
Thanks for the great feedback, Ben.
We’re glad our team could provide responsive and helpful support. We appreciate you taking the time to leave a review.
Best Regards,
Unimig
Viper Cut 30, CNC Port
Necessary information on the CNC port is not provided in the documentation. As the CNC port was a sales point and a factor in my purchase decision, this did not make for a good out of box experience.
I reached out to UNIMIG and Sarah from customer support was quick to provide a pinout diagram and arrange for their service technician to further assist.
I hadn't received a follow-up on the remaining technical questions, so after 24 hours passed, I prompted Sarah to check on the status. Following this, Petros, the service technician, responded promptly. Petros, was apologetic for the delay and provided all the information I needed.
Sarah also seems to have taken my feedback on customer expectations and overall experience constructively. UNIMIG support has been professional, knowledgeable and helpful; on the support side of things I rate UNIMIG highly.
I would have liked to see either a standard aviation connector used for the CNC port, or a matching plug and cable included, as the correct plug alone appears to cost over $50.
I have not yet tested the machine, but aside from the documentation issue, everything now appears ready to go.
Overall, if the machine performs as expected, I will be satisfied. I think it looks like a good product for its price point and should meet my needs for a DIY CNC plasma table.
12. März 2026
Antwort von UNIMIG
Thanks for the detailed feedback, Simon.
We appreciate you taking the time to share your experience and suggestions regarding the CNC port documentation and connector. It’s great to hear that Sarah and Petros were able to assist and provide the information you needed. Your feedback has been noted and is valuable for improving our documentation and overall experience.
Best Regards,
Unimig
Bought the new unumig razor and it…
Bought the new unumig razor and it works great ! I use it on site and in house.
Great customer service too
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thanks for the great review, Josh.
We’re glad to hear the Razor is working well for you both on site and in the workshop. Appreciate your support.
Best Regards,
Unimig
Fast and clear communication
Fast and clear communication. Issue resolved quickly and positively.
2. März 2026
Antwort von UNIMIG
Thanks for the great feedback, Mike.
We’re glad the issue was resolved quickly and that the communication was clear and helpful. We appreciate your support.
Best Regards,
Unimig
Very quick response to a query
4. März 2026
Antwort von UNIMIG
Thanks for your feedback.
We’re glad we could respond quickly and help with your enquiry. We really appreciate you taking the time to leave a review.
Best Regards,
Unimig
Helpful support
Called up Unimig with a question they were really helpful and cleared everything up for me. Glad to know good support still exists.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thanks for the great feedback.
We’re glad our team could help clear things up for you and that you had a positive experience with our support.
Best Regards,
Unimig
Envy 230 is great!
I bought the UNIMIG Envy 230 recently and it has been excellent!!! I mainly use it for TIG welding aluminium and even though I don't have much experience I'm pretty happy with the results so far. I've never used a machine this advanced before so I thought it was going to be tricky to get going, but the machine was actually really easy to use. Its way better than the cheap machine I was on before. Absolutely worth the investment, 10/10
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thanks for the awesome review, Darren.
We’re stoked to hear you’re loving the Envy 230 and finding it easy to use, especially for aluminium TIG. Really appreciate the 10 out of 10 and your support.
Best Regards,
Unimig
Envy TIG versus Envy Multi 250
My questions were answered accurately and promptly. I was seeking confirmation of the tig features of the 2 welders. Unimig support answered my questions with the detail I was seeking. Very good service.
27. Februar 2026
Antwort von UNIMIG
Thanks for the great review, Mick.
We’re glad we could provide the details you needed to compare the models and make an informed decision. Appreciate your feedback and support.
Best Regards,
Unimig
Been buying unimig gear for the last 6…
Been buying unimig gear for the last 6 years for our construction business. Have an awesome plasma cutter and multiple welding machines. The equipment is high quality, the service and consumables are great. Will continue to purchase for years to come
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thanks for your continued support over the past six years, Dan.
We’re proud to be part of your construction business and really appreciate your loyalty. Looking forward to supporting you for many more years to come.
Best Regards,
Unimig
prompt response
prompt response and accurate communication i would not hesitate in buying another Unimig product
thank you
24. Februar 2026
Antwort von UNIMIG
Thanks so much for your kind words.
We’re glad you’re happy with the communication and support, and we look forward to helping you again in the future.
Best Regards,
Unimig
Technical help
My request for technical help was answered promptly and it is good to know that this sort of service is available
25. Februar 2026
Antwort von UNIMIG
Thanks for your great feedback, Trevor.
We’re glad our technical team could assist promptly and give you confidence in the support available. We appreciate you taking the time to leave a review.
Best Regards,
Unimig
Great customer service
Great customer service they really helped me out. Ben W
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thanks for the great review, Ben.
We’re really pleased we could help you out and appreciate you taking the time to share your feedback.
Best Regards,
Unimig
I had some difficulty initially setting…
I had some difficulty initially setting the mache up, but after contacting Sarah at Unimig support, I managed to get it sorted. Haven't yet run the machine, but all looking OK so far.
24. Februar 2026
Antwort von UNIMIG
Thanks for your review, Ken.
We’re glad Sarah could help get everything sorted for you. Hope the first run goes smoothly, and if you need anything else, we’re here to help.
Best Regards,
Unimig
Great customer support!
Had a great experience with UNIMIG. The team was extremely helpful, and Sarah in particular went above and beyond to assist me. She was knowledgeable, responsive, and made the whole process easy. Highly recommend!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thank you for the wonderful review.
We’re so pleased you had a great experience, and we’ll be sure to pass along your kind words. We really appreciate the recommendation.
Best Regards,
Unimig
On-Line Chat Team Support
I reached out the the on-line chat team about a questions regarding a foot pedal adaptor cable. The response was so quick and friendly. I couldn't have asked for more!
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von UNIMIG
Thanks so much for the great feedback.
We’re glad our online chat team could help quickly and make it an easy experience for you.
Best Regards,
Unimig
Antwort von UNIMIG
Thanks for your review.
We’re glad we could assist with your warranty enquiry quickly. Appreciate your feedback.
Best Regards,
Unimig
In the end the machine worked really…
In the end the machine worked really well, brilliant control
with settings, beyond expectations. I am a qualified Fabricator.
25. Februar 2026
Antwort von UNIMIG
Thanks for the fantastic feedback, Johan.
Great to hear it’s performing beyond expectations, especially from a qualified fabricator. We really appreciate you sharing your experience.
Best Regards,
Unimig
Antwort von UNIMIG
Thanks for the great review, Jonathan.
We’re thrilled you’re happy with both the products and the service. Really appreciate your support.
Best Regards,
Unimig
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.