Ultimate Outdoors - Chelmsford Bewertungen 

295
TrustScore 4.5 von 5

4.6

Unit 2B The Meadows, CM2 6FD Chelmsford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Have ordered a Westlake bivvy table. Just arrived. I felt the legs are very fragile and just had a query that even though I have a two year guarantee. If a leg gets broken can you get a replacemen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time visiting the store after moving, really excellent range of products. Bought hiking socks for myself and my wife plus a merino icebreaker top. Was served by Byron who was professional and f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We purchased a product online from Blacks which was delivered in the wrong size much to our disappointment. After contacting customer service who were no help at all 0 stars!! we decided to phone Ulti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was an efficient sale and delivery of goods which are a perfect fit. It is such a shame that Chelmsford will have no affordable outdoors shop for people to visit and try on particularly as the... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Hobby & Kunst

Über Ultimate Outdoors - Chelmsford

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Kontaktinformationen

  • Unit 2B The Meadows, CM2 6FD, Chelmsford, Vereinigtes Königreich

  • 01245 204533

4.6

Hervorragend

TrustScore 4.5 von 5

295 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.6

Alle Bewertungen

(295)

47 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Ultimate outdoors chelmsford

Tina was extremely helpful

10. September 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Tina and Jeremy helped me out to…

Tina and Jeremy helped me out to purchase a suitable rucksack
They were polite , helpful and knowledgeable
Thanks very much for helping me today

9. September 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff name Dominic is very friendly

Staff name Dominic is very friendly, helpful and smiling he discuss the shoes that I brought and the quality of the product. Highly recommend this shop plus I got discount for BlueLightCard.

9. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

First time visiting this store today

First time visiting this store today. Great selection of products and super prices. Nice, clean and easy to shop. Staff member at door asked if I needed help and took me items I required. Dominic on till very polite, friendly and helpful. Will definitely visit this store again

8. September 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing!

Huge thanks to Dominic and Jeremy who helped with all of our DofE stuff! Very knowledgeable and friendly!

8. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good DofE advice

We visited the Chelmsford store to purchase DofE equipment. The assistant, Jeremy, was incredibly helpful offering valuable advice regarding boots, rucksack and sleeping bags. He even adjusted/fitted the rucksack correctly for us. Thank you Jeremy, I’m sure we’ll be back to purchase more before too long.

5. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service by Malcolm

Great service by Malcolm who took me to exactly the area I wanted and explained the different options clearly.

1. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful and good value

2. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Knowledge

Jimmy was extremely helpful and helped us choose various items for walking holiday. He was very friendly and knowledgeable.

1. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Customer service second to none

Customer service second to none! We spent quite a lot of time looking for items needed for the DofE expeditions. Dominic was very kind, patient and helpful-he truly made a difference to our shopping experience. The store is very well organised and we left feeling confident that we purchased quality products at a good price. We will definitely go back in the future!

29. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful advice from Jeremy when…

Helpful advice from Jeremy when purchasing child's walking boots. Feet measurement.

24. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

New Merrells

Served by Rene today. He was amazing, understood immediately what I was looking for, and asked all the right questions. He threw in a couple of useful bits of information, sourced the walking shoe of choice, and off I went. One happy bunny.

27. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

Aimee and Tina were very friendly

Aimee and Tina were very friendly, helpful and accommodating. We were buying our first tent and other items and really appreciated their help. We would visit the store again.

7. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Hello Melissa,

Thanks for the lovely review!

I am delighted to hear that Aimee and Tina assisted you greatly in helping you buy your first tent.

We hope to see you soon!

Thanks,
Heena,
Ultimate Outdoors Online Reviews Team

Bewertet mit 5 von 5 Sternen

Dominic was PERFECT!

Cannot describe how helpful, positive and lovely our experience was with Dominic in the Chelmsford Store. Our day was already stressful and hectic, but he helped us immensely by providing first class service, answering all of our silly little questions and all with a smile on his face and positive vibes! He was great and really made our day! Thankyou so much!

23. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service, thank you Dominic!

Thanks Dominic excellent service, quick, cheerful and helpful. Ultimate is amazingly stocked with a huge range of great products!

23. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service

I bought a pair of hiking shoes and waterproof jacket today. There are so many hiking shoes there. Rene is very helpful and patience to explain how I should make my choice. A very good experience for me.

20. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great store with lots of hiking stuff

Great store with lots of hiking stuff. Have bought numerous hiking boots and related equipment here. Always really knowledgeable staff who are also friendly (some better than others and definitely better during the weekdays). Today we were served by Jeremy who is great and has served us before. We were looking for a new rucksack and Jeremy knew SO much about all the different rucksacks and how to fit them for the invidual. Great and we'll be back.

19. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

It’s looks like Blacks but it’s now called Ultimate Outdoors

It used to be Blacks it’s now ultimate outdoors & looks exactly the same inside, good range of hiking boots, trainers & hiking sandals. I was looking to buy a pair of the Keen hiking sandals, that were in the sale. Unfortunately they didn’t have my size in the pair I liked, but Jason brought out another pair not on display, they were perfect.

18. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very friendly and helpful staff

17. August 2022
Bewertung ohne vorherige Einladung
Ultimate Outdoors - Chelmsford-Logo

Antwort von Ultimate Outdoors - Chelmsford

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Ultimate Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Had a great experience getting DofE items

Had a great experience yesterday (15th Aug) at the Chelmsford branch. Went there to purchase few items for DofE with my daughter. Had really good service in the footwear section and got good advice and help.
We needed other stuff like (rucksack, liners, sleeping bag etc. ) and we were served by another person who could not have been more helpful and friendly (sorry I can't remember his name - think it was John). He was able to recommend exactly what we needed and gave great advice.
I normally don't bother writing reviews so it just shows how good the service was here today.

16. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Ultimate Outdoors - Chelmsford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Ultimate Outdoors Customer Care Team

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