I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Mehr ansehen
Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Mehr ansehen
Im pretty happy with the robot cleaner, it does a fairly good job, however on occasions there are bits that have not been picked up which should have been. Overall I would recommend as it saves a lot... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
Kontaktinformationen
Vereinigtes Königreich
- +44 (0) 1604 936 200
- uk.support@eufy.com
- uk.eufy.com
4.3
Hervorragend
1682 Bewertungen
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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The customer support is excellent
The customer support is excellent. They always respond to queries promptly and helpfully
22. Februar 2026
Very good product at competitive price
Very good product at competitive price. Pictures offered excellent quality images and are easy to set up. Fully appreciate no ongoing subscription cost.
15. Februar 2026
Great no subscription and picks up most…
Great no subscription and picks up most activities
22. Februar 2026
Worth purchasing during deal period as…
Worth purchasing during deal period as security pack discounted by over 50%.
Easy set up but definitely worth buying hub extra memory.
21. Februar 2026
I’m loving eufy products
Quick delivery, kept informed throughout. Doorbell has amazing quality pictures and app responds quickly.
14. Februar 2026
I decided to change to a system that…
I decided to change to a system that did not leave me at the mercy of yearly subscription price rises. Wise choice. The equipment is very easy to set up. The pictures from the door bell are clear day and night. The App is straightforward to use.
20. Februar 2026
Great and friendly staff
13. Februar 2026
Very easy to set up
Very easy to set up. I like the face recognition and that is easy to set up. Still need time for system to settle down. Found having the homebase useful.
20. Februar 2026
Bought the 3 in 1
Bought the 3 in 1 - honestly don’t bother this has been the biggest waste of money ever
I’ve had it for 3 months and in that time I’ve had to buy 4 replacement brushes for the robot vacuum as I have two golden retrievers and their hair gets caught in the plastic at the sides which then burns - basically useless
The motor is so weak it really only picks up crumbs
Wish I’d bought a shark/dyson instead
13. Februar 2026
Antwort von Eufy
Dear customer,
We sincerely apologize for your disappointing experience with our product.
Pet hair tangling and motor performance issues are not acceptable, especially for a product at this price point. We understand your frustration with needing to replace brushes four times in just three months.
We'd like to help resolve this for you. Please contact our UK support team at uk.support@eufy.com with your order details - we'll work to find a solution.
Again, we're sorry this didn't work out for you and your golden retrievers.
Good product and reasonable support
The product generally is good and simple to install/set up, we did have a failure after a few days but after a bit of email tennis (AI deep joy!) Eufy sent a replacement.
14. Februar 2026
Eufy video doorbell no false alarms
Eufy door bell are better than the 2 other makes I have tried. No subscription and no false alarms. I live on a main road with a small front garden and had false alarms with other video doorbells but not any more better AI system doesn't mistakenly think cars are people.
19. Februar 2026
Quick processing of order.
19. Februar 2026
Value for money.
Was apprehensive initially a few years ago but since increased my usage of a pretty reliable service which I have increased since.Safe, dependable and value for money depending on your needs .
18. Februar 2026
They are not set out my problem very…
They are not set out my problem very unprofessional
11. Februar 2026
Antwort von Eufy
We sincerely apologize for your experience and fully understand your concerns.
Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.
Thank you for bringing this to our attention.
Great addition to our system
The ordering process was extremely straightforward and the Homebase arrived very quickly and was easy to configure. Decided to increase the internal storage from the 16GB included and once restarted, the additional storage was immediately recognised and installed. Great addition to the cameras already installed.
10. Februar 2026
Disappointing Deep Clean
The deep clean does not remove all the dirt on our floor tiles. The hoover is fine
18. Februar 2026
Antwort von Eufy
Dear Customer,
Thank you for your feedback. We're sorry to hear the deep clean didn't fully meet your expectations on your tile floors.
If you'd like assistance with optimizing the mopping performance or have any other concerns, please contact our UK support team at uk.support@eufy.com - they'll be happy to help.
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