Twicetootravel Bewertungen 21

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I would highly recommend Twice Too Travel for their service. From first phone call to end of my trip brother Sakib who is in team of Umaar had made my journey so amazing finding the right package fo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recommend Twice Too Travel for who ever intend to travel to Saudi either for Umrah or tourism please use them. I have used them for my Umrah trip and they are really perfect in organising such jour... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Fake company! I had so much trouble with them! Everthing they promised don’t happen. I will just start a fraud action with this company of no enjoyable holiday, they lie , play with our money.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I needed a multi city travel ticket that synced well, good deals on my holiday to Dubai and Maldives and some complex visa arrangements. This company was recommended to me and they absolutely delivere... Mehr ansehen

Unternehmensdetails

  1. Reisebüro
  2. Reiseanbieter

Vom Unternehmen geschrieben

TwiceTooTravel is a leading travel agency focusing on Umrah, Hajj, and Holidays. We offer all-inclusive packages, taking care of everything from visas to accommodations, guaranteeing a smooth and spiritually fulfilling experience for the community.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

21 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Sadly wasted money

I was invited to a group to perform Umrah but quickly discovered they aren’t equipped to look after my needs and my husbands. We both have health needs which made it hard for us to go Umrah. The company said we should join this group going in September and used the pretext that we’d be looked after and wouldn’t be doing it alone which is why we agreed. However, they weren’t transparent or flexible. They first only accepted to put me on the group chat only when I paid the full amount. Once I did that and was put on the group, I discovered that the group was set on a plan that would not meet my needs. Given the fact that I needed to rest after long flights and that we were going to do it straight away, I could see that this will harm my health so I requested for some time and was told that if I was going to stay at the hotel, I wouldn’t be able to do Umrah most likely so this caused pressure for me to be ok 100% after a flight that may or may not go smoothly and effect my health. This advice was contradicting the help that I was offered at first and yet, it could have of been avoided if they were honest with me about how they laid out their umrah packages. I assumed that 5 days in each city would mean flexibility.
I am still awaiting a refund that they offered but as time went by they made excuses of why I could not get it and chances are I won’t get much now or at all. Thats over 2000 pounds gone. I wouldn’t recommend this company unless you are self reliant to some extent.
Things they can improve on is do a health assessment if vulnerabilities are identified; be transparent with the person and not ignore key questions or dismiss their fears; also do be honest because as time went by their assurance of help became nothing more than wishful thinking; provide contact with the tour guide so measures can be in place. Lastly, please do not pressure people. When I initially told them that it might be difficult to pay, I felt overwhelmed and this was confounded more by the fact I was given only a skeleton plan of everything or wasn’t even put in the group to begin with to see if I’d get along.
Overall, I feel disappointed and saddened that I had to withdraw because it is best to leave a group then end up in hospital in another country. I couldn’t risk pushing myself. May Allah invite me again ameen

1. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would highly recommend Twice Too…

I would highly recommend Twice Too Travel for their service.
From first phone call to end of my trip brother Sakib who is in team of Umaar had made my journey so amazing finding the right package for my family needs. We went to Istanbul for 6 days Sakib was so helpful and friendly person who make sure that my expectations are met. Throughout my journey Sakib checked to see if everything is okay in hotel service to returned to UK . Allhamdulillah we enjoyed our holiday and I would recommend everyone to book with Twice Too Travel for for affordable price and most importantly the trust of the agency.

29. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recommend Twice Too Travel for who

I recommend Twice Too Travel for who
ever intend to travel to Saudi either for Umrah or tourism please use them. I have used them for my Umrah trip and they are really perfect in organising such journey, especially family packages. One of their staff by name Umar Ali who was benevolent and have experience in communication was a key factor for my smooth journey. I recommend everyone to give them a trying. Thanks

10. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good experience

I had an amazing experience. Everything was well-organized, from the bookings to the seat allocation. The staff were friendly, helpful, and always available when needed. I highly recommend them to anyone looking for a stress-free and memorable tickets booking experience!

24. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing company and amazing people.

Planned for Egypt - Ahmed contacted me randomly - so I decided to trust on them and after long discussions - Ahmed gave me very good price for my flights - so I gave him chance to Plan for whole Egypt - cairo/Luxor/Aswan - all inclusive and I am glad I got very good price including transport - Much appreciated their manager Omar for his support - I am hoping for great experince - but all Major booking is done after long selection from my side and choice of my hotels.
Very very professional people and company - and I would recommend them to anyone in future and hope to have future trip with them as well.

30. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I needed a multi city travel ticket…

I needed a multi city travel ticket that synced well, good deals on my holiday to Dubai and Maldives and some complex visa arrangements. This company was recommended to me and they absolutely delivered on everything i needed. Umar was very gentle, listened and understanding. I cannot thank Umar and the company enough. 🌟

30. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommend Twice Too Travel!

Highly Recommend Twice Too Travel!
Had a great experience with Twice Too Travel! Everything from booking to the trip itself was smooth and well-organized. The team was super helpful and made sure everything went perfectly. Will definitely travel with them again.

17. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fake company

Fake company! I had so much trouble with them! Everthing they promised don’t happen.

I will just start a fraud action with this company of no enjoyable holiday, they lie , play with our money.

Never any more!
DONT BOOK YOUR HOLIDAY WITH THIS COMPANY

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

We are a legally registered and professional company committed to delivering quality services to our clients. Recently, we encountered a situation where a client requested a refund, which was processed and issued in good faith. However, after receiving the refund, the client began demanding additional money and, upon our refusal, started posting negative reviews across multiple platforms.

We take customer feedback seriously, but we also believe in transparency and fairness. We urge our community and potential clients to be aware of such cases where individuals attempt to misuse platforms for personal gain.

Thank you for your continued trust and support.

— Twice Too Travel

Bewertet mit 5 von 5 Sternen

Best price with great service

Once again I booked my multiple trips, including umrah with Shoaib bhai and like always he gave me a best package in a reasonable price.
Thank you Shoaib bhai for making my trip easier for me 🌺

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

Dear Maulooda Azhar,

Thank you for your kind words and for trusting us once again with your travel plans! We're delighted to hear that Shoaib was able to provide you with the best package at a great price. Your satisfaction means the world to us, and we look forward to assisting you on many more journeys in the future.

Safe travels, and we appreciate your continued support!

Best regards,
Twice Too Travel Team

Bewertet mit 5 von 5 Sternen

Amazing customer service!

Amazing customer service! Shoaib was very patient with me and helped me find a last minute package. I couldn't be more happy with the support and genuine effort. Really glad I found you guys and will be sure to book through you again!

11. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

Dear Ahmed,

Thank you so much for your wonderful feedback! We're thrilled to hear that Shoaib Bhai was able to assist you with your last-minute booking and provide the support you needed. Your kind words mean a lot to us, and we truly appreciate your trust in Twice Too Travel.

We look forward to serving you again on your future journeys! Safe travels and see you again soon. 😊

Best regards,
Twice Too Travel Team

Bewertet mit 5 von 5 Sternen

An outstanding customer service

An outstanding customer service
Thank you so much Mr Umar

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

Thank you for your kind words! We’re delighted to hear that Mr. Umar provided you with outstanding service. Your satisfaction is our priority, and we truly appreciate your support. Looking forward to assisting you again on your future travels!

Best regards,
Twice Too Travel Team

Bewertet mit 5 von 5 Sternen

Excellent and quick service

Excellent and quick service, trusted company. I just did Umrah package with them. Staffs are well behaved, friendly. I recommend to others, you can trust them without any doubt.

6. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

Dear Tarek Ahmed,

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our service and that our team could assist you smoothly with your Umrah package. Your trust and recommendation mean a lot to us. We look forward to serving you again on your future journeys!

Best regards,
Twice Too Travel Team

Bewertet mit 5 von 5 Sternen

My go to company

I have known Shoaib for a few years and whenever we want a package for Umrah, he’s the one we go to. His services are excellent. He really always does put the client first. He’ll give you a package tailored to your needs but will also exceed your expectations. He also makes sure you’re supported every step of the way, even throughout your journey and this support continues until you reach back home. I would highly recommend this company. I wish them all the best on their new venture!

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

Dear Mashal,

Thank you for your heartfelt review and for trusting Shoaib and our team over the years! We’re truly grateful for your support and delighted to hear that our personalized service exceeded your expectations. Ensuring a smooth and stress-free journey for our clients is our top priority, and it’s wonderful to know you felt supported every step of the way.

Your recommendation and kind wishes mean a lot to us. We look forward to assisting you on many more memorable journeys in the future!

Best regards,
Twice Too Travel Team

Bewertet mit 5 von 5 Sternen

Fantastic service

Great communication, quick responses, stress free process, very accommodating. Handled everything professionally and answered any questions very well. Highly recommend for anyone looking to plan and book a trip.

23. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

Thanks for leaving us a review.

Bewertet mit 5 von 5 Sternen

I had an amazing experience with…

I had an amazing experience with TwiceToTravel! The team is incredibly cooperative and friendly, making the entire booking process smooth and stress-free. They went out of their way to offer me the best travel fares, and their customer service was top-notch. I’m truly impressed by their professionalism and how they always ensure you get great deals. If you're looking for a reliable travel agency that puts customers first, I highly recommend TwiceToTravel!

10. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Twicetootravel

We appreciate you writing us a review.

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