TryrovinaBewertungen 

608
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

608 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 99 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(608)

602 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

47 Days!

47 days never received the item. They say they refunded my account, can’t tell. I do believe this is a scam site. Plus on the tracking is all fake. SCAM! SCAM! SCAM!👿

21. Mai 2026
Bewertung ohne vorherige Einladung
Tryrovina-Logo

Antwort von Tryrovina

Hi Odray,

We’re sorry to hear about your experience and understand how frustrating the delay has been. After reviewing your account, we can confirm that a full refund for this order was successfully processed on April 29, 2026, back to your original payment method.

Please note that shipping delays can occasionally occur while packages are in transit with the carrier, which is unfortunately outside of our control. However, we want to assure you that we are a legitimate business, and we always work to resolve issues for our customers as fairly and quickly as possible.

If you are unable to locate the refund, we recommend checking with your bank or payment provider, as processing times may vary depending on the institution.

We truly appreciate your feedback and the opportunity to clarify the situation.

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

Great product

Great product! Great customer service! Jean was a pleasure to work with.

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Jennifer,

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re enjoying the product and that you had a great experience with our customer service.

We’ll be sure to share your compliments with Jean , she’ll be very happy to know she made such a positive impression.

We truly appreciate your support and thank you for choosing Rovina!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

Great, friendly support!

Great, timely support provided by Aira! Thanks so much!

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Willard,

Thank you so much for your kind feedback! We’re delighted to hear that you had a great experience with our support team and that Aira was able to assist you in a friendly and timely manner.

We’ll be sure to share your message with Aira , she’ll truly appreciate it.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team

Bewertet mit 5 von 5 Sternen

Very DISAPPOINTED i could not put a…

Very DISAPPOINTED i could not put a order in as there is NO Paypal payments

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Leanne,

We’re very sorry for the disappointment and inconvenience caused. At the moment, we currently do not accept PayPal as a payment option.

We truly appreciate your feedback, and we understand how important flexible payment methods are for our customers. Your comments will be shared with our team as we continue working to improve the customer experience.

We hope to have the opportunity to serve you in the future.

The Rovina Support Team.

Bewertet mit 4 von 5 Sternen

Customer Service very responsive!

Unfortunately the product was not for me - that said, Jean from the customer service department was super helpful with a solution.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Elle,

Thank you so much for sharing your experience with us!

While we’re sorry to hear that the product was not the right fit for you, we’re very happy to know that Jean was able to assist you and provide a helpful solution. We’ll be sure to share your kind words with her.

We truly appreciate your feedback and thank you for giving Rovina a try!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

My request to cancel a subscription was…

My request to cancel a subscription was met with nothing but cooperation and thanks for reaching out. The responding employee, Gem, was understanding, didn't question my decision and offered to be of more service if I ever needed same. This is truly the way CS should be handled. In other cases, I have been offered/pressured to take other resolutions. I am so impressed and wanted to make that clear.
Claudette Hilliard

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Claudette,

Thank you so much for your kind words, Claudette! We truly appreciate you taking the time to share your experience. We’re delighted to hear that Gem was able to assist you with understanding and professionalism. Providing respectful and pressure-free customer support is very important to us, and your feedback means a lot. Please don’t hesitate to reach out if we can ever assist you again in the future.

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

The response for a refund request was…

The response for a refund request was prompt and my refund is on the way.

20. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Angela,

Thank you so much for your feedback! We’re glad to hear that your refund request was handled promptly and that the process went smoothly. Providing fast and helpful support is always our goal. We truly appreciate your support and hope to assist you again in the future if needed!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

Joan is going to be great

Joan is going to be great! She will be my main point of contact from now on with this company so I won’t have to restart a new relationship with another customer service rep all the time, yay!

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Steve,

Thank you so much for your kind words and feedback!

We’re very happy to hear that Joan was able to provide you with such a positive experience. Building trust and consistency with our customers is very important to us, and we’re glad you feel comfortable having Joan as your main point of contact moving forward.

We truly appreciate your support and look forward to continuing to assist you whenever needed!

The Rovina Support Team

Bewertet mit 5 von 5 Sternen

I needed some reassurance about Rovina…

I needed some reassurance about Rovina Astaxanthin, as there are so many copy cats on the market. So I reached out with questions/concerns and receive a quick and comprehensive reply, along with a Certificate of Authenticity. I felt heard and now have more confidence in Rovina. In this day and age. with so many knock offs, that is just plain good business.

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Ann,

Thank you so much for taking the time to share your experience.

We completely understand your concerns, especially with so many similar products on the market today. We’re very glad our team was able to provide the reassurance and information you needed, including the Certificate of Authenticity, to help you feel more confident in Rovina Astaxanthin.

Providing transparency, support, and peace of mind to our customers is very important to us, and we truly appreciate your kind words and trust in our brand.

Thank you again for your support!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

Anthony in C.S

Anthony in C.S. made such a wonderful and most positive difference for me in the politest way he handled my issues. He was prompt in his responses and found a way to assist that was agreeable for both sides. I admire his skills and hope customers ask for his name in assistance moving forward. This company is lucky to have such a special individual in this department.
With Gratitude,
Marsha. Las Vegas

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Marsha,

Thank you so much for taking the time to share your feedback.

We’re truly happy to hear that Anthony was able to assist you in a polite, prompt, and effective manner. It’s always our goal to ensure our customers feel supported and understood, and we’re glad he was able to turn your experience into a positive one.

Your kind words will definitely be shared with Anthony and the rest of the team, it will mean a lot to him.

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.

The Rovina Support Team

Bewertet mit 5 von 5 Sternen

Aira did a great job

Aira did a great job. very prompt and courteous.

19. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Greg,

Thank you so much for your kind feedback!

We’re glad to hear that Aira was able to assist you promptly and courteously. She will definitely appreciate your recognition of her effort.

If you ever need anything else, please don’t hesitate to reach out , we’re always here to help.

The Rovina Support Team

Bewertet mit 1 von 5 Sternen

Don’t buy this scam

Don’t buy this scam! They auto-renew without your permission! Junk! Do NOT buy!

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Kathy,

We’re truly sorry to hear about your experience and understand your frustration regarding the subscription renewal.

We would appreciate the opportunity to review your account and help resolve this for you. Please send us a direct message at info@tryrovina.com with your order details or the email used on the purchase so we can assist you further.

We would also like to clarify that the subscription details are disclosed throughout the customer journey, including:
• before adding the product to cart
• during checkout
• in the post-purchase confirmation email
• and within the customer account portal

We always aim to provide transparency regarding our subscription program and are continuously working to improve the customer experience and communication process.

Thank you,
The Rovina Support Team

Bewertet mit 5 von 5 Sternen

Customer service was very helpful

Customer service was very helpful. Thank you.

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Rene,

Thank you so much for your kind feedback!

We’re very happy to hear that our customer service team was able to assist you and provide a helpful experience. Your support truly means a lot to us.

If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!

The Rovina Support Team

Bewertet mit 5 von 5 Sternen

Great customer service and very quick…

Great customer service and very quick resolving my issue. Thank you!

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Heidi,

Thank you so much for your kind words! We’re very happy to hear that you had a great experience with our customer service team and that your issue was resolved quickly. Your feedback truly means a lot to us, and we appreciate your support.

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

Very helpful!

Very helpful!

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Jenny,

Thank you so much for your kind feedback!

We’re very happy to hear that you found our support helpful. Your support and positive words truly mean a lot to our team.

If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!

The Rovina Support Team

Bewertet mit 5 von 5 Sternen

Confident and concise.

Arlyn, the agent has been very helpful she responded my query and request with precision. Thank you Arlyn you have given me a peace of mind to this matter appreciate you.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi there,

Thank you so much for your kind words and thoughtful feedback!

We’re very happy to hear that Arlyn was able to assist you with confidence, precision, and care. Providing peace of mind and a smooth experience for our customers is always our goal, and your feedback truly means a lot.

We’ll be sure to share your comments with Arlyn. Thank you again for your support and appreciation!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

I recently ordered Rovinsa Astaxanthin…

I recently ordered Astaxanthin from Rovina There was a big mix up regarding the subscription which was extremely frustrating I thought I was going to have to through the drawn out exhausting steps to resolve this but I was pleasantly surprised, Aljan a representative from Rovina resolved my issue very quickly Made me whole. I would definitely recommend this company!

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Dear Victoria,

Thank you so much for sharing your experience and feedback!

We sincerely apologize for the frustration caused by the subscription mix-up, but we’re very happy to hear that Aljan was able to resolve the issue quickly and make things right for you.

Providing efficient and caring customer support is very important to us, and we truly appreciate your patience and understanding throughout the process.

Thank you again for your recommendation and support, it truly means a lot to us!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

Nicole helped me in a timely respectful…

Nicole helped me in a timely respectful manner

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Kendra,

Thank you so much for taking the time to share your feedback!

We’re very glad to hear that Nicole was able to assist you in a timely and respectful manner. Providing prompt, professional, and caring support is very important to us, and your kind words mean a lot to our team.

We truly appreciate your support and look forward to serving you again in the future.

Wishing you all the best!

The Rovina Support Team

Bewertet mit 5 von 5 Sternen

Excellent company an excellent customer service!

I believe this is a really good company.I started having stomach problems and told them that I had to cancel both of my subscriptions.And they did it without hesitation.They were very kind and helpful ! I would certainly consider ordering from this company again. I have never had a company so easy to deal with and so kind!

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Cheri,

Thank you so much for your kind words and for sharing your experience with us!

We’re truly sorry to hear about the stomach issues you experienced, but we’re very glad our team was able to assist you promptly and make the cancellation process easy and stress-free.

Providing compassionate and understanding customer service is very important to us, and your feedback means a lot to our team. We truly appreciate your support and would be honored to serve you again in the future.

Wishing you all the best and good health always!

The Rovina Support Team.

Bewertet mit 5 von 5 Sternen

The situation was really odd due to an…

The situation was really odd due to an allergic reaction and Gem was very understanding. They not only refunded the "accidental" second purchase, but also credited the first which I didn't expect because it was more than 2 months ago

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tryrovina

Hi Rob,

Thank you so much for sharing your experience and for your kind words about Gem!

We’re truly sorry to hear about the allergic reaction, but we’re glad that Gem was able to assist you with understanding and care throughout the situation. Providing compassionate and fair support to our customers is very important to us.

We sincerely appreciate your trust and thank you for giving us the opportunity to make things right. Wishing you all the best and good health moving forward!

The Rovina Support Team.

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