The business practices of this company are appalling. They use the 'add on' strategy on check out which doesn't allow you to cancel and deploy the '5 minute' window strategy to deny cancellations. It... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We received items from this company and did not want it. We checked their refund po to icy and it states to email them and request the address to return the items to as a refund will not be performed... Mehr ansehen
I just received my collars, I own miniature schnauzer his trainers call wild man. Today at agility he seemed to be able to walk by other dogs with just a look, was relatively calm in his crate & seeme... Mehr ansehen
If I could leave a zero star I would. Customer service is absolutely terrible. They take forever to respond and don’t want to listen to anything you say. I requested a cancellation of an upgrade that... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Waste of money
Waste of money, don’t do anything & they won’t return emails, 30 day money back guarantee is not warranted,
Calming collars
I had fantastic service and the collars arrived in the mail as promised.
My dog is very anxious and although he still is nervous he is calmer and he's only been wearing it for a week and s but.
I ordered 3 collars
I ordered 3 collars, only used two of them as they did NOT work...I have tried for OVER 3 months to get a refund - and all the conversations fall on deaf ears! There customer service has ALOT to be desired...be warned...CB
Purchase from Pawlax led to an…
Purchase from Pawlax led to an unauthorised subscription with Seminar Edge via our Visa card.
Sadly, Visa would not reimburse the monies stolen from our account. However, the bank did.
I advise to avoid Pawlax as they either have very poor security or perhaps are connected to Seminar Edge, or are also utilising unauthorised subscriptions.
My dog is much calmer with the collar
My dog is much calmer with the collar. On walks she doesn’t get as reactive to barking dogs, sometimes she just walks by. That never used to happen. I’m recommending this product to all my friends with anxious, reactive dogs.
Should have read these reviews first. Afraid to use it now.
I waited 3 weeks for these to come in the mail... I ordered the three pk one for my mom's anxious dog one for my brother's anxious dog and one for my dog.. this is the second time I got burned from ordering online on an ad. I don't think I will ever do this again. From reading these reviews having to return this product to china? This is my second time buying a product with the end result being horrible because there's no way you're going to return the product to China?? That's totally ridiculous. That's why it took so long in the first place. I've definitely learned my lesson now. And from reading these reviews I am afraid to use them I would be embarrassed to give this to my mother or my brother and have their dog get sick from it instead of help with the anxiety. There's 20 bucks down the toilet. Next time you read something and you think that's too good to be true believe in it.. I certainly will.. just skip over and keep on going.. don't waste your money on these..
I order 3 collars
I order 3 collars in February and still waiting for them to turn up its now April and still no answer where they are
Got the free collar and it actually did…
Got the free collar and it actually did help my dog with his anxiety!!
products works really well my puppy
products works really well my puppy max doesn't destroy my couch anymore thank you!!!!
I was a bit skeptical at first
I was a bit skeptical at first, but this pheromone collar really helped my dog. He seems much calmer, less anxious, and more relaxed overall. The change was noticeable after a few days. Easy to use and doesn’t bother him at all. Definitely recommend!
Does not work at all
Does not work at all. Impossible to return. Rip off!
Never received and no assistance
Ordered back in January for shipping to Australia. The tracking said they arrived in Sydney at the end of January. Have contacted them numerous times about never receiving the items (now they have a new email address) but no-one ever contacts you. If they can't supply I would like a refund.
Received my 3 collars today put them on…
Received my 3 collars today put them on my dogs and hopefully I will see a difference in my dogs
It’s a money grab operation.
Terrible customer service. If you are dissatisfied with the product, they want you to send it back to China, which will cost an arm and a leg just in postage. I went through several emails back-and-forth between the company and my request for a return authorization and prepaid label when they finally came back and said they will offer me a 25% refund with no return label and demanding I send it back to China.
Do not do business with this company.
Company lies and can't support their product
This company lies about where they are based. While it may not be a big deal to some, it renders their refund policy useless. Nowhere on their site do they state they are from China. When asked about the ridiculous amount of shipping time, I was the the promotion went so well, they sold out of their USA warehouse and had to use their China one.wgen I wanted to return the product, that did not help my dog, they told me it had to go back to China. That would cost me close to what I paid in the first place. For the record, my problem with buying things directly from China is all shipping related. My dog started panting heavily when I put the collar on and didn't stop until it was taken off. #pawlax couldn't even tell me if there were any specific instructions for use. I have all of this in email. #buyerbeware
Didn't receive but stated it was
Didn't receive but stated it was. Vendor said I have to contact the delivery service as it was out of their hands. Wanted a refund as I didn't receive product and vendor is responsible for making sure customer receives product. Worst customer service ever. Won't ever refer or use in the future.
I ordered 3 on February 4th. I am still waiting for my.package. can I.get an ETA, please?
I ordered 3 on February 4th. Still waitinf on my package. Can I.get an ETA, please?
My dog is allergic to the product
My dog is allergic to the product. He wore it for 12 hours and was sneezing and coughing. The scent is overwhelming. So unfortunately i don’t know if it would have worked for him.
Unfortunately, a Collar broke.
It was all great ordering the collars and receiving the collars quite quickly. However, one of the collars came apart while my dog was wearing and I was not able to put it back on my dog. The collar was essentially broken in half. My other dog is wearing hers, but unfortunately I haven’t noticed any difference in her.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








