After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Mehr ansehen
Unternehmen hat geantwortet
Lovely tasting porridge and soups that have in the past helped me loose weight so relying on them again
Unternehmen hat geantwortet
I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Habitual
Vom Unternehmen geschrieben
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Kontaktinformationen
25 Eccleston Pl, London, SW1W 9NF, London, Vereinigtes Königreich
- hello@tryhabitual.com
- tryhabitual.com
4.6
Hervorragend
1238 Bewertungen
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Antwort von Habitual
Hi Rebecca,
Thank you for your wonderful review! We're so pleased to hear you're enjoying the product and that your orders are always delivered quickly.
Best,
The Habitual Team
The order arrived a couple.of days…
The order arrived a couple.of days after it was placed. The product is delicious and because it is supplied in pouches there is no fuss measuring.
3. Juli 2026
Antwort von Habitual
Hi David,
Thank you so much for your lovely review! We're delighted to hear your order arrived quickly and that you're enjoying the product. It's great to know the pre-portioned pouches make it so convenient and fuss-free too. Thank you for taking the time to share your experience—we really appreciate your support.
Best,
The Habitual Team
This is a very good service
This is a very good service for this product.
Delivery is great and never waited lonnger than a few days!
0rdering is simple and l will continue to buy again.
29. Juni 2026
Antwort von Habitual
Hi Linda,
We're so pleased to hear that you've found our ordering process simple and that your deliveries have arrived promptly. Providing a smooth and reliable service is something we work hard to achieve, so it's wonderful to know you've had such a positive experience.
Thank you for choosing Habitual. We really appreciate your support and look forward to continuing to support you on your journey.
Best,
The Habitual Team
Sachets with best before date falling mid July. I only just received the order.
I have ordered a months worth of meal replacements. The banana porridge, cappuccino shake, strawberry shake and chocolate shake.
All of the boxes of the strawberry and chocolate shakes have a best before date which falls during the month of my diet. Why I am I being sent expensive sachets half of which, of these flavours will be out of date midway through my month.
Please send me some replacements which are in date
25. Juni 2026
Antwort von Habitual
Hi The Kirkbride family,
We're sorry to hear about your experience and completely understand your concerns about your order.
We've reached out to you directly to gather more information so we can investigate what happened. Once we have the details, we'll work with our fulfilment team to put this right as quickly as possible.
Thank you for bringing this to our attention. We're committed to resolving this for you and really appreciate the opportunity to make things right.
Best,
The Habitual Team
I bought the taster box so I could try…
I bought the taster box so I could try the different products to see which ones I liked. Good value and speedy delivery. Purchased for days I do not feel like eating due to illness, however 4 of the meals had a really short expiry date ( a few weeks ) so because of this I wouldn't purchase again
25. Juni 2026
Antwort von Habitual
Hi Janet,
Thank you for taking the time to share your feedback, and we're very sorry to hear about your experience.
We've reached out to you directly to gather a little more information so we can investigate what happened. Once we have the details, we'll work with our fulfilment team to put this right as quickly as possible.
Thank you for bringing this to our attention. We're committed to resolving this for you and appreciate the opportunity to make things right.
Best,
The Habitual Team
I used Habitual for 3 months while on a…
I used Habitual for 3 months while on a NHS diabetic diet, not only did I lose weight but more importantly my blood sugar dropped out of the diabetic range, whilst the choices may be limited against other companies, it works and that is good enough for me, stick with your plan and you will reap the success that Habitual gives.
25. Juni 2026
Antwort von Habitual
Hi Mr Graham
Thank you for sharing your experience. We’re really pleased to hear about your weight loss and, most importantly, the improvement in your blood sugar levels.
We really appreciate your support and wish you continued success on your journey. 😊
Best,
The Habitual Team
Antwort von Habitual
Hi Nicola,
Thank you for taking the time to share your feedback. We're delighted to hear that you found the programme easy to follow and that it's helped you with your weight loss journey.
Best,
The Habitual Team
Missing order
My order went missing. I contacted Habitual and Rebecca posted a replacement straight away. Very impressed with the response time and no quibble service. Shakes and porridge are great too. I’ve lost a stone and half in under 4 weeks. Thanks again Rebecca.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Habitual
Hi Crooney,
Thank you so much for your kind review!
We're sorry to hear your original order went missing, but we're glad we were able to get a replacement sent out quickly and make things right for you.
It's also fantastic to hear how much you're enjoying the shakes and porridge, and congratulations on your progress so far—that's an incredible achievement in under four weeks!
Thank you for choosing Habitual and for taking the time to share your experience. We're delighted to be part of your journey and look forward to supporting you every step of the way.
Best,
The Habitual Team
Fast delivery and great porridge
Good choice of shakes, porridge is v good and delivery was excellent
28. Mai 2026
Antwort von Habitual
Hi Debbie,
Thank you for taking the time to leave us a review!
We're so pleased to hear you're enjoying the variety of shakes and that the porridge has been a hit. It's also great to know your delivery experience was excellent.
We really appreciate your feedback and look forward to continuing to support you on your journey.
Best,
The Habitual Team
Great customer service
Great products. Have lost 7lbs the first week. Had a small issue with my order and Rebecca went above and beyond to ensure it was sorted. Perfect customer service.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Habitual
Hi Sam,
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that you've had such a positive start and are pleased with your progress so far. It's also wonderful to know that Rebecca was able to help resolve the issue with your order and provide the level of service we strive for.
We'll be sure to pass your kind words on to her – she'll be thrilled to hear them.
Thank you again for your support, and we wish you continued success on your journey!
Best,
The Habitual Team
I had an issue with my App and sent an…
I had an issue with my App and sent an email to see if someone could help me.
Rebecca was absolutely brilliant and got back to me really quickly. She was incredibly helpful and helped me solve the issue.
Excellent Customer Service ☺️
Thank you so much Rebecca.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Habitual
Hi Lisa,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that Rebecca was able to assist you quickly and help resolve the issue with your app. We’ll be sure to pass your kind feedback on to her.
Thank you again for your support and for choosing us. 😊
Best,
The Habitual Team
when i first started this journey they…
when i first started this journey they were brilliant and although i dont do the shakes etc full time now, i can still use the app and still get my sachets straight away when ordered
20. Mai 2026
Antwort von Habitual
Hi Gerald,
Thank you so much for your lovely review 😊
We’re so pleased to hear that you had a great experience when starting your journey with us, and that you’re still enjoying using the app and receiving your sachets quickly when needed.
It’s great that you’ve found an approach that works for you long term, and we’re really happy to continue supporting you along the way.
Best,
The Habitual Team
Antwort von Habitual
Hi Gillian,
Thanks so much for your review! We're really pleased to hear you've had a great experience with both our service and products. We appreciate your support and are glad to be part of your journey.
Best,
The Habitual Team
Sorting out an mis-delivery. All’s well that ends well.
My order was delivered to the wrong address by Parcelforce. Rebecca took charge and sorted it out quickly and efficiently. She stayed in touch with me throughout ensured that new supplies were delivered within short order. Thanks Rebecca!
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Habitual
Hi Peter,
Thank you so much for taking the time to share your experience.
We’re very sorry to hear there was an issue with your delivery, but we’re pleased Rebecca was able to step in and resolve things quickly for you. We’ll be sure to pass your kind feedback on to her!
Thank you again for your patience and support!
Best,
The Habitual Team
Excellent customer service
Excellent customer service from Habitual. My parcel was unfortunately returned by Royal Mail, but the team resolved the issue quickly and arranged a re-delivery without any hassle.
Rebecca was especially helpful throughout the process — responsive, professional and kind. Really appreciated the support and communication. Thank you again!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Habitual
Hi Sanni,
Thank you so much for your kind review and for taking the time to share your experience.
We’re really sorry again for the issue with the delivery, but I’m so pleased we were able to get everything resolved quickly for you. I’ll also be sure to pass your lovely feedback on to Rebecca — she’ll really appreciate it.
Thanks again for your patience and support, and we hope you continue to enjoy your experience with Habitual!
Best,
The Habitual Team
Trustworthy
I have lost weight and feel I can trust this provider
Rebecca of customer service team is very helpful
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Habitual
Hi Gillian,
Thank you very much for your kind review. We’re so pleased to hear that you’ve had a positive experience and are happy with your progress so far.
Best,
The Habitual Team
Antwort von Habitual
Hi Gavin,
Thank you for your review! We’re so pleased to hear your order arrived quickly — especially over the bank holiday weekend. We really appreciate your support and hope you enjoy everything!
Best,
The Habitual Team
Arrived very quick
Arrived very quick. I love the flavours and especially love the banana porridge. Keeps me full for a long time. Its helping me lose weight quickly too.
29. April 2026
Antwort von Habitual
Hi Michelle,
Thanks so much for your lovely review — we really appreciate it!
We’re so glad to hear your order arrived quickly and that you’re enjoying the flavours, especially the banana porridge — great choice! It’s fantastic to know it’s keeping you full and supporting your progress too.
Best,
The Habitual Team
Antwort von Habitual
Hi John,
We’re really sorry to hear this — that’s not the experience we want for our members. We’ve reached out to you by email so we can better understand what’s gone wrong and get this sorted for you as quickly as possible.
Thanks for flagging this with us, and we hope to resolve it soon.
Best,
The Habitual Team
Excellent product that really and…
Excellent product that really and actually works and tastes nice . I would recommend habitual shake products to everyone
29. April 2026
Antwort von Habitual
Hi there,
Thank you so much for your lovely review — we really appreciate it! It’s great to hear you’re enjoying the taste and finding the products effective too.
Thanks for recommending us, it means a lot! 😊
Best,
The Habitual Team
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