Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

Unternehmen hat geantwortet

Unternehmensdetails

  1. Häuslicher Pflegedienst
  2. Unterstützungsorganisation für Menschen mit Behinderung
  3. Altenpflege

Vom Unternehmen geschrieben

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Kontaktinformationen


4.6

Hervorragend

TrustScore 4.5 von 5

175 Bewertungen

5 Sterne
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1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Huma has been one of the best things to…

Huma has been one of the best things to enter our lives. That may sound over the top but she is absolutely brilliant. The words 'thank you' never seem to be enough.

14. Juli 2025
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Antwort von TrustonTap

Joanna,
Thank you for your kind words. Really appreciated.
William
Founder & MD
TrustonTap

Bewertet mit 4 von 5 Sternen

We were able to find a really good…

We were able to find a really good carer through this platform. We would give five stars, but unfortunately, the carer is occasionally not able to come every week. When she does come, though, she is brilliant.

9. August 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Thank you for this, Veronica,
William
Founder & MD

Bewertet mit 3 von 5 Sternen

Brilliant with regards to setting up…

Brilliant with regards to setting up last minute care for my dad, the only let down was that the carer didnt really engage with him. No rapport , which was a shame given that the carers hour per day company was all the company he had.

28. Juli 2025
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Antwort von TrustonTap

Thank you for your feedback. I am very glad that we were able to provide help for your father at short notice, but am sorry that there was insufficient rapport between the carer and him. We are very happy to suggest other carers who may be able to help.
William
Founder & MD

Bewertet mit 5 von 5 Sternen

Sue MacPartlin - professional, caring and kind

Sue MacPartlin became my mother’s carer last year and we certainly struck gold. She developed a very close bond with my mother very quickly. She went over and above with the care she provided. She treated my mother with respect and dignity at all times and I couldn’t have wished for anything more. Sadly my mother passed away suddenly and Sue has offered us her support too.

4. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Karen,
Thank you for your feedback. Much appreciated.
I am very sorry to hear about your mother. Please let us know if there is anything else we can do
William
Founder & MD
TrustonTap

Bewertet mit 5 von 5 Sternen

Great service! Easy to put a carer in place

We used Trust on Tap after being let down by an in house carer service where my elderly mum is resident.
They were very supportive with the initial set up.:
The great thing is you can choose your carer, illness and holidays aside it will always be the same person so mum has and will continue to build a great relationship with her and there is scope to increase the hours as mum’s needs arise with no problem!
Thoroughly recommend Trust on Tap to anyone who needs a carer!

27. Mai 2025
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Antwort von TrustonTap

Thank you for your kind words,
William
Founder & MD

Bewertet mit 5 von 5 Sternen

Amazing care from Tara

My mother received the most amazing care from Tara. She provided thoughtful, personal, supportive care which felt more like a caring friend than a professional service. She did everything to make our mum's life varied and interesting when possible, and helped out with daily tasks with warmth and enthusiasm. We totally trusted her with our mum and are forever grateful for making the last few months of our mum's life so comfortable and happy.

12. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Melling
Thank you for your kind words.
William
Founder and CEO

Bewertet mit 5 von 5 Sternen

So reliable

So reliable, always has your health and safety first.
OLIVER MENDOZA is my PA, I honestly could not cope without him.
Thank you

21. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Nichi,
Thank you for your kind comments. I am glad that we have been able to help
William
Founder & MD, TrustonTap

Bewertet mit 5 von 5 Sternen

Excellent Service

Trust on Tap has provided a willing and cheerful carer for Mum, fitting in well with the routine here and always anxious to help in any way required to make life easier for Mum.

7. März 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Elaine
Delighted that we have been able to help
William
Co-founder & MD

Bewertet mit 4 von 5 Sternen

We appreciate your recommendation of a…

We appreciate your recommendation of a carer at short notice & found her very experienced & caring. She also understood the client that she was caring for & was very diplomatic

11. März 2025
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Antwort von TrustonTap

Many thanks for your feedback
William
Managing Director and co-founder

Bewertet mit 5 von 5 Sternen

Great service

Great service, all very reliable and able to tailor exactly to meet our needs. Highly recommend

13. Januar 2025
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Antwort von TrustonTap

Charlotte,
Thank you for your feedback. Much appreciated
William

Bewertet mit 5 von 5 Sternen

when my mother discharged

when my mother was discharged from the hospital. A care plan was given to her. The fact that my mother lived with us made things extremely stressful for the family to start.The carers were very professional, the process went very smoothly, and the communication was professional. I want to express my gratitude to all of the carers who visited our home and took care of our mother, showing her love and affection.

20. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Thank you for your feedback

Bewertet mit 5 von 5 Sternen

A Godsend in an emergency

I was recommended to Trust on Tap in a moment of crisis. They managed to get help for my mother on the day from a standing start. The carer came from Oxford to High Wycombe and then stayed for longer than previously asked for. I can honestly say that this service and the carer, Hermeen Farooq, were an absolute Godsend and I can highly recommend.

2. Dezember 2024
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Antwort von TrustonTap

Nicola,
Thank you for your kind words. We are glad to have been able to help.
William
Founder & CEO

Bewertet mit 5 von 5 Sternen

The benefits of working with Truston tap

The benefits of working with this company is the consideration and respect for staff. My experience has been amazing with all the support I always receive. Some examples of this is reassurance from the company to check on my mental wellbeing. This makes me feel wanted and safe as I know I am looked after during hard times.

9. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Thank you for this feedback
William
Founder and CEO

Bewertet mit 5 von 5 Sternen

This is my fifth year and it's been…

This is my fifth year and it's been best decision for me to be self employed with support of trust on tap. Office staff are extremely helpful, understanding, and supportive in all aspects of work . Highly recommend people who are passionate about supporting adults in community to consider joining trust on tap.

8. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Debbie,
Thank you for this kind feedback.
William
Founder & MD

Bewertet mit 5 von 5 Sternen

Trust on tap is a great platform For me…

Trust on tap is a great platform For me as a self-employed carer.
There is always support when needed, lots of forms that we can download for our clients and discounted courses for us to complete with free courses and weekly newsletters.
Iv supported very special ladies and gents through Trust on Tap.

8. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von TrustonTap

Linda,
Thank you for your comments. Much appreciated.
William
Founder & MD

Bewertet mit 5 von 5 Sternen

Excellent service

Helpful staff on the phone, good communication, excellent service. Thank you.

23. Dezember 2024
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Antwort von TrustonTap

Debora,
Thank you for your feedback. Most appreciated.
William
Founder and MD

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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