The whole onboarding process was smooth and professional. It felt that the Which? Trusted Trader platform was well regulated and endorsed only truly 'trusted traders' rather than a money grab to promo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The whole onboarding process was smooth and professional. It felt that the Which? Trusted Trader platform was well regulated and endorsed only truly 'trusted traders' rather than a money grab to promo... Mehr ansehen
Unternehmen hat geantwortet
Higher Bebington Gas have just replaced our old boiler. They have been extremely efficient. They came out promptly when our old boiler broke down. They provided quotes to mend or replace and gave u... Mehr ansehen
Unternehmen hat geantwortet
Following a disagreement with a Trusted Trader I was able to involve Which and with the constructive and very helpful assistance of Nathan Harris the matter was resolved with a satisfactory outcome fo... Mehr ansehen
Unternehmen hat geantwortet
5 stars – Outstanding Service from Start to Finish Simone Fitzgerald was incredibly helpful and made my whole experience completely stress-free. From the first contact, she was friendly, professiona... Mehr ansehen
Unternehmen hat geantwortet
Which? is a brand name used by the Consumers' Association, a registered charity and company limited by guarantee, which is based in the United Kingdom. Which? has been rigorously testing products and services for more than 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
Capital Quarter, Tyndall St, , CF10 4BZ, Cardiff, Vereinigtes Königreich
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Following a disagreement with a Trusted Trader I was able to involve Which and with the constructive and very helpful assistance of Nathan Harris the matter was resolved with a satisfactory outcome for both parties. This would have been difficult to achieve if the option of alternative dispute resolution had not been available. Definitely worth employing a Trusted Trader.

Antwort von Which? Trusted Traders
Absolutely fantastic! I couldn’t be happier with my experience. From start to finish, everything exceeded my expectations.

Antwort von Which? Trusted Traders
The whole onboarding process was smooth and professional. It felt that the Which? Trusted Trader platform was well regulated and endorsed only truly 'trusted traders' rather than a money grab to promote anyone willing to part with the cash. Simone was a friendly, knowledgeable and helpful onboarding coordinator and was a pleasure to deal with

Antwort von Which? Trusted Traders
We are very pleased that Kitchworks has become a Which? Trusted Trader. The process was professional, well organised, and very thorough from start to finish.
The Which? team carried out detailed checks and guided us through each step of the assessment, always being helpful and clear with their communication. It’s clear that the organisation maintains high standards, which gives confidence to both traders and customers.
We would definitely recommend the Which? Trusted Traders programme to other businesses who are committed to professionalism, transparency, and customer satisfaction.

Antwort von Which? Trusted Traders
Molly and the Which? team have been so supportive throughout my endorsement application journey.

Antwort von Which? Trusted Traders
From start to finish found the whole process was great, all the information sent out was clear and if help was needed just a phone call sorted out from very friendly staff at which

Antwort von Which? Trusted Traders
The staff at Which? have been faultless. Can't recommend them enough, extremeley helpful and courteous.

Antwort von Which? Trusted Traders
Simone has been absolutely amazing throughout, really helped us. Service has been 5 star throughout. Highly recommend.

Antwort von Which? Trusted Traders
Reliable trusted company. Very helpful and friendly to help me boost my business.

Antwort von Which? Trusted Traders
A process made so much easier thanks to the helpful guys at Which?
During our onboarding to become a Which? Trusted trader they was always on hand to help answer any of our questions. They made the process so easy to follow and their team are always on hand to answer emails or calls, communication is very good.

Antwort von Which? Trusted Traders
We have just fitted a stairlift by Reece and Eilidh working for senior stairlift company they have done an excellent job very friendly very tidy and explained it all well as how the stairlift worked I would recommend the two fitters and they are a credit to there company senior stairlift.malcolm Scott from Blyth.

Antwort von Which? Trusted Traders
I hired Lodge Plumbing & Heating Services Ltd to carry out heating and plumbing works at my property. While the work was ultimately completed, the overall experience was challenging and I was not fully satisfied with the workmanship and project management.
What went well:
The team attended site and completed the agreed scope of work.
Gas Safe checks did not identify immediate safety concerns.
Issues I experienced:
Workmanship and design: Pipework was installed exposed along internal walls and around door frames, which required additional carpentry to box in. The bathroom radiator installation also needs to be reworked by another contractor.
Disruption and delays: A leak caused flooding in the pantry and kitchen, which was not treated as urgent. Work pauses and unclear return times affected my renovation schedule and other trades.
Communication: Updates were limited after the deposit was paid, and it was difficult to get clear timelines and explanations during the project.
Outcome: The job is now complete, but I have incurred extra costs for remedial work and project delays. Based on my experience, I recommend prospective customers clarify design decisions, finishes (such as pipe boxing), timelines, and communication expectations in writing before proceeding.
This review reflects my personal experience on this project.

Antwort von Which? Trusted Traders
I recently started my own business and was looking to expand. After speaking with my cousin, he recommended WTT. he is extremely busy, he reassured me that once you complete the vetting process — which takes around a month due to how thorough it is — you won’t need to advertise anywhere else.
Simone and the WTT team have been extremely helpful and supportive throughout the process, guiding me every step of the way. Unfortunately, I received some bad news during my endorsement, and they were incredibly understanding, allowing me to put everything on hold while I dealt with family matters.
My overall experience with WTT has been fantastic. I completely agree with their vetting process, as it really separates genuine, quality tradesmen from the cowboys.

Antwort von Which? Trusted Traders
The whole process of endorsement was both thorough and smooth.

Antwort von Which? Trusted Traders
Very helpful and friendly.

Antwort von Which? Trusted Traders
Very helpful, professional team that has held our hand throughout the process. Special mention to Beth she was great

Antwort von Which? Trusted Traders
Higher Bebington Gas have just replaced our old boiler. They have been extremely efficient.
They came out promptly when our old boiler broke down. They provided quotes to mend or replace and gave us information to allow us to make an informed choice. We chose to install a new boiler.
Alan and Adam arrived promptly on the installation day, worked hard all day and by late afternoon we had a lovely warm house again. They were friendly, efficient, and very tidy.
We have been using them to service our appliances for many years and we cannot recommend them highly enough.

Antwort von Which? Trusted Traders
Perfection to deal with. So organised and professional. Forget Checkatrade etc as anyone can join them and kid the consumer. Which? TT is by far a serious set up for honest and fair traders.

Antwort von Which? Trusted Traders
Simone replied to every email promptly and made the process go a lot smoother, she was always there when needed.

Antwort von Which? Trusted Traders
The process to sign up with Which? as a Which? Trusted Trader has been smooth. Their operatives are knowledgeable and very supportive. Actions provided are backed with legislation. They have helped our business become even more professional and provide information to our customers in an easier to understand format. Thank you

Antwort von Which? Trusted Traders
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