I bought the expensive package - oil/dust etc etc. If you add it to anything - salad, meat, fish, it just makes everything taste like the inside of a rubber boot. Don't waste your money!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
New customer. Truffle powder arrived day after order, beautiful packaging. Product itself is outstanding. It has superb flavour and goes a lot further than you think, as you don’t need a lot to achiev... Mehr ansehen
Order arrived with one item broken and they immediately sent out a replacement order of everything. Abs amazing customer service. Def 5 star service ans so are the products. Completely delicious and... Mehr ansehen
Absolutely amazing products. The truffle oil has such an intense flavour that it's clear it's not just olive oil infused with truffle. But the highlight for me was the vegan truffle mayo- an absolu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Unit 4 Vertex Park, Oakwood Drive, Emersons Green, BS16 7LB, Bristol, Vereinigtes Königreich
- info@truffleguysuk.com
- truffleguysuk.com
4.1
Gut
259 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Waaaaay too much packaging for a small…
Waaaaay too much packaging for a small item - think shoebox for a pepper pot.
Taste was disappointing ( dust) the smell was pungent, but the flavour was really lacking, especially for high price.
You can get a much better truffle flavour from M&S truffle pesto for 2.50!
Disappointing, can’t recommend.
12. Januar 2025
Bewertung ohne vorherige Einladung
highly recommended
Excellent communication and customer service will definitely be using again
2. Januar 2025
Bewertung ohne vorherige Einladung
Fantastic company to deal with
Fantastic company to deal with.
Was let down by courier and Joe dealt with my issue quickly and competently.
Item bought was a gift for a family member- he was delighted with it.
30. Dezember 2024
Bewertung ohne vorherige Einladung
Order #42359I bought Truffle Dust for a friend. He loved it!
Order #42359I bought Truffle Dust as a christmas present for a friend…. He loved it! I knew he would! 5* Bought as an extra present… because I would like some… please find someone to buy me some!
Easy to order.
Postage and packing = perfect.
Taste is divine… I would put it on scrambled free range eggs, if I had some!
Absolutely perfect! (His response was a delight! Mayonnaise next) Highly recommended.
25. Dezember 2024
Bewertung ohne vorherige Einladung
Amazing Truffle tasting condiments
This is an amazing product. I got the starter kit for my husband for Christmas with 3 different types of truffle products. The Truffle dust is next level.
25. Dezember 2024
Bewertung ohne vorherige Einladung
Order now for next Xmas !!! Service is that poor !!!
Placed order over 10 days ago and still waiting for my order to be shipped. Keep getting told next 24hrs. They should stop taking orders if they cannot cope with the volumes!!!! Was told shipping would be 15th that was five days ago. What is really annoying is that they are putting xmas deliveries on a slow Evri service. Surely if they are behind with orders put them on next day !! Wont be buying from this company again.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Truffle Guys UK
Hi Dean,
Thank you for leaving your review. I'm really sorry to hear that you were disappointed with your experience. It seems that our pre-order communication after your purchase wasn't clear enough to manage expectations regarding delivery times. However, I can confirm that your order was delivered within the 3-5 day window, and I hope the package arrived safely.
Impressed by customer service
I have bought items as Christmas gifts so can’t review the products however, there was an issue over delivery of one of my orders (autofill address!) but Joe from Truffle Guys was extremely helpful and sorted the problem straight away.
Excellent customer service.
15. Dezember 2024
Bewertung ohne vorherige Einladung
Truffle mayo is amazing! And customer service was brilliant
I had an amazing experience with the customer service plus the truffle mayonnaise is delicious. My friend also loves the truffle sauce and always has a good experience with them as well. Highly recommend it!
13. Dezember 2024
Bewertung ohne vorherige Einladung
Amazing service
Fantastic customer service : the delivery company Evri kept losing my order of truffle mayo. The truffle guys were fantastic and keeping me up-to-date with where it was eventually when it didn’t come they replaced it with a new order. Really impressed with the customer service here thank you in particular to Joe who helped me with this issue even though it was not the truffle guys problem it was the delivery company they still helped me and resolved it
12. Dezember 2024
Bewertung ohne vorherige Einladung
Absolutely delicious
We have had the ketchup, mayo and dust. Absolutely delicious. Completely changes even a boring ham sandwich. Sprinkle over Mac and cheese or even fries Definitely a staple for our cupboards from now on.
Wow
12. Dezember 2024
Bewertung ohne vorherige Einladung
A restock of my faves and a dip into…
A restock of my faves and a dip into some new products...beautifully packaged...
18. Oktober 2024
Truffle dust heaven
Got the truffle dust a few days ago and oh my god. Have you ever just swigged a spice out of a jar? Because I did and it was GLORIOUS.
(This was after eating it in Fettuccine Alfredo the night before... and in a cheese toastie.)
Just wanted to say it is a cracking product and I will be ordering more.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Sort out your packaging! So much plastic.
Product was nice but postage & packaging was ridiculous. Such a big box and so much waste and plastic wrapping. Sent a comment into them but no response, clearly don’t care!
19. September 2024
Bewertung ohne vorherige Einladung
Home made chips and truffle oil
I made some home made chips and used the truffle oil it was amazing
18. September 2024
Very quick with the consignment.
Very quick with the consignment.
Excellent company, would use again.
19. September 2024
Worth the wait
I had experienced a non delivery, though to be fair this was not the fault of truffle guys. After some back and forth the customer services team resolved the issue kindly and resent the item.
The product I ordered was the truffle dust. It's is pungent and delicious.
All's well that ends well.
19. September 2024
Bewertung ohne vorherige Einladung
First Class Service and Products
These guys definitely deserve a mention. Ordered two bottles of White Truffle Oil..they arrived and one of the bottles was obliterated in transit. Couldn't heap enough praise on the first class customer service...so understanding and professional. Top notch work guys!! Please don't change lol. 😀
13. September 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.