it has been helping some but i still have nights where i am in pain , maybe the longer i take it ,the better it will work, it does help and i will be ordering more
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have ordered from the company since the end of last May…l never received the product but my account gets a charge of $49.99 monthly which l did not sign for….Please be careful buying from here…l am... Mehr ansehen
Unternehmen hat geantwortet
Although I didn't want to continue using their product, When I emailed and asked to have my subscription cancelled. I received a return email within 5 minutes from customer service rep. Kim who said t... Mehr ansehen
Unternehmen hat geantwortet
Yes, I do like everyone else was unknowingly entered into a membership program with the monthly charge. I was never emailed about the charge. It just went on my Apple Pay, which I never use and didn't... Mehr ansehen
Unternehmen hat geantwortet
2.7
Mangelhaft
155 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
SCAM
SCAM! Kept my card on file, like I actually subscribed to make things worse. My receipt shows this was never a subscription. I'm looking at a pending charge on my card after dozens of emails trying to get a resolution that I would be happy with. My main concern is that this product is coming from China, NOT the USA, as they say in all of their marketing. This could be very dangerous for humans to consume, and they know that. Every request I sent them for testing documentation led to excuses. Do not order from this company, or you will be in the same position as all of us submitting reviews.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Thomas,
I’m truly sorry this has been your experience. I understand how concerning it is to see a pending charge and feel like you weren’t given clear answers.
Our VIP membership subscription is optional at checkout and provides discounted pricing and benefits. It is not intended to be added without awareness. If there is a pending charge showing, I’m happy to personally review your account and ensure it is handled properly.
Regarding shipping, when certain items are temporarily out of stock in our local warehouse, we may ship from trusted fulfillment partners overseas. As a growing company, we are still refining our inventory controls to minimize that. I understand that this did not align with your expectations.
On testing documentation, third-party testing is not a legal requirement to sell dietary supplements in the U.S. However, our products are manufactured under strict GMP guidelines and follow USP-grade specifications. That said, I understand why customers want additional transparency, and your feedback on this is valid.
If anything remains unresolved, please reach out and ask for Steve, Head of Customer Success, at support@truehealthic.com I will personally review your case and work toward a fair resolution.
Sincerely,
Steve
Head of Support
Fraudulent
Fraudulent, predatory practices/ multiple unauthorized charges to my account, goods shipped from China when stated otherwise, a complete fraud! I had to cancel my card just to stop the fraudulent charges to my account. Beware!
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Jay,
That’s never the kind of experience we want anyone to have.
After reviewing your account, I can see that when you reached out to us, we addressed the concern immediately. The optional VIP membership subscription was canceled and the related charge was refunded. There are no active subscriptions remaining on your account.
Regarding shipping, when certain items are temporarily out of stock in our local warehouse, we may ship from trusted fulfillment partners overseas. That does not change our quality standards, but I understand how that can feel unexpected.
If there is anything that still appears unresolved on your end, I’m more than happy to personally review it again and make sure everything is fully settled. Please reach out to us at support@truehealthic.com—and ask for Steve, Head of Support, and I’ll take care of it.
Sincerely.
Steve
Same story!!
Same story!!! Never signed up for a subscription but they are trying to charge me for one. Also tried to up charge me for another product I didn’t order…and their product comes from china when they specifically say it doesn’t!!!! Really horrible company will probably disappear and reappear. Garbage people.
Note: they say I subscribed to a program at checkout but, I %100 did not. I can show several emails where I explained to them I only wanted to try their product once while at the same time they tried to sell me a “deal” where if I ordered 5 bags of their methylene blue I would get %60 off. I had to insist, 3 times that I only wanted the one. There are reviews here on Trustpilot saying the same thing I have that they were subscribed without their permission.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Jonah,
I’m really sorry you’ve had this experience. I understand how upsetting unexpected charges and fulfillment concerns can be.
To clarify, our VIP membership is optional at checkout and provides discounted pricing. It is never intended to be added without awareness. But I understand you've been subscribed—rest assured, it has been canceled and refunded to prevent any further billing.
Regarding shipping, when certain items are temporarily out of stock in our local warehouse, we may ship from trusted fulfillment partners in Asia to avoid extended backorders. That does not change our quality standards, but I understand how that can feel concerning if it was unexpected.
If anything on your account or order is still unresolved, I’m more than happy to personally review it and make sure it’s handled properly. Please reach out and ask for Steve, Head of Support, and I’ll take care of it.
Sincerely,
Steve
Head of Support
This company is a total SCAM
This company is a total SCAM! Paid for my order 1/19/26 it is 2/6 and I still don't even have tracking. They refuse to answer emails or their phones. Total RIP OFF
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Collins,
I’m really sorry to read this. Waiting that long without tracking and feeling like no one is responding would absolutely be frustrating.
If this has not yet been resolved, I want to personally step in and make sure it’s handled properly. There may be a fulfillment or communication delay, but you should not feel ignored.
Please email support@truehealthic.com—and ask for Steve, Head of Support. I will personally review your order, confirm shipment status, and make sure this is made right for you.
Sincerely,
Steve
Head of Support
They have charged me 2 times and…
They have charged me 2 times and nothing received I didn’t sign up for a subscription but they keep charging me! This is a scam!!!
4. Dezember 2025
Bewertung ohne vorherige Einladung
This company cannot be trusted at all
This company cannot be trusted at all. I placed an order for methane blue. I was not aware and I was not made aware when I placed the order that I was placing a subscription. I paid $49.99. I never received any product. I contacted them for a refund. Nobody contacted me in return. Instead of a refund of my money they charged me again 49.99. I sent another email to them for a refund of both amounts. No response. I called them up. I spent 20 minutes on hold waiting for an answer and gave up. I called again and spent over 20 minutes on the phone waiting for somebody to talk to me. When I did get a person they told me that there are no refunds but she canceled my subscription for me. I said I don't want my subscription I didn't know I had one I want a refund for both of the amounts they charged me for product I never received. She absolutely refused. Would not give me a name of anybody else to contact or anything else I could do simply said can't help you. Update if my review: The company did respond to me both here and individually direct to me through my email. They apologized. They promptly refunded in full. Before I completed a review of them I took a look around to see if there has been any problems for anyone else. I decided to place the complaint after seeing quite a few existing. It seemed "fair" to let other consumers know about my problem but just as fair to report on their attention and actions in response.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Victoria,
I’m truly sorry for the experience you described. Waiting on hold, not receiving responses, and feeling refused when asking for help is incredibly frustrating. That is not the level of service we aim to provide.
To clarify, our VIP membership is optional at checkout and provides discounted pricing and perks. It is never intended to be added without awareness. If that was not clear during your order, I sincerely apologize for the confusion.
If you did not receive your product and were charged again, that absolutely needs to be reviewed properly. There may be a shipping or billing issue on the account, but regardless, you should not feel ignored or dismissed.
I would really like to personally look into this for you. Please email us at support@truehealthic.com, and ask for Steve, Head of Support. I will review your full order history, billing, and shipment status, and work toward a fair resolution.
You deserve a clear explanation and a proper response. I’m here to help make this right.
— Steve
All this stuff was shipped from China
All this stuff was shipped from China. The trusted lab results they post isn't even real. They auto enroll you into a VIP membership which is very difficult to stop. Returns are almost impossible and you have to pay for it.
Do your own research first before ordering.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi there,
I’m really sorry this has been your experience. I understand how frustrating it can feel when things don’t meet expectations.
To clarify, we do work with overseas fulfillment partners when certain items are temporarily out of stock in our local warehouse. Many ecommerce brands operate this way to avoid long backorder delays. That said, we understand some customers prefer domestic shipping, and we’re actively improving inventory planning to reduce that need.
Regarding lab results, our products are manufactured under strict quality and GMP standards.
Our VIP membership is optional at checkout. It provides discounted pricing and benefits, but it is never required to complete a purchase. If cancellation ever feels difficult, that is not the experience we want anyone to have. I can handle it directly and ensure it is resolved immediately.
As for returns, we follow our posted policy, but if something has not been addressed properly, I genuinely want to fix it.
Please reach out to us, and ask for me directly at support@truehealthic.com. I’ll personally review your case and make sure it’s handled fairly.
Steve
Head of Support
Do not buy!
I bought the methylene blue gummies which as you know turn your urine blue or at least green. These are fake, no urine color change, even if I take a double dose. Do not buy from this company.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi there,
I’m really sorry to hear this was your experience.
Methylene blue does not always cause a noticeable urine color change. The intensity can vary depending on dosage, individual metabolism, hydration levels, and the specific formulation. Our gummies are manufactured under strict quality standards and follow USP-grade specifications for purity.
That said, we never want anyone feeling disappointed. If you’re open to it, please reach out to us and ask for me—support@truehealthic.com, and I’ll personally make this right for you.
Sincerely,
Steve
Head of Support
Delayed order, overcharged, horrible customer service.
Delayed order, charged multiple times, placed on a subscription without my permission, and charged again. I now question the quality/safety of the product given all the issues. Horrible customer service.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Mark,
I’m really sorry for the experience you described. Delays, unexpected charges, and feeling unheard is not how this should have gone.
If we missed responding to you, that’s on us. I apologize for that.
Regarding multiple charges or subscription concerns, I want to personally review your account. Our VIP membership subscription is optional at checkout, but if anything was unclear or not properly explained, I will make sure it is corrected immediately. The same goes for any duplicate charges.
As for product quality and safety, our supplements are manufactured under strict GMP standards and follow USP-grade specifications. If you have any concerns, I’m happy to walk through them transparently.
Please reach out to us and ask for me —support@truehealthic.com. I’ll personally review your case, resolve any billing concerns, and make sure everything is corrected. I’d also like the opportunity to extend something additional as a courtesy for the experience.
Steve
Head of Support
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