it has been helping some but i still have nights where i am in pain , maybe the longer i take it ,the better it will work, it does help and i will be ordering more
Unternehmen hat geantwortet
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Das sagen Bewerter
I have ordered from the company since the end of last May…l never received the product but my account gets a charge of $49.99 monthly which l did not sign for….Please be careful buying from here…l am... Mehr ansehen
Unternehmen hat geantwortet
Although I didn't want to continue using their product, When I emailed and asked to have my subscription cancelled. I received a return email within 5 minutes from customer service rep. Kim who said t... Mehr ansehen
Unternehmen hat geantwortet
Yes, I do like everyone else was unknowingly entered into a membership program with the monthly charge. I was never emailed about the charge. It just went on my Apple Pay, which I never use and didn't... Mehr ansehen
Unternehmen hat geantwortet
2.7
Mangelhaft
155 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Beware scam company
Beware scam company! Markets their methylene blue as a neuropathy treatment when it won't help at all for this especially taken orally. Their 60 thousand plus reviews are all fake with a.i generated images to go along with the generated reviews. They claim their methylene blue is USP grade yet don't provide any 3rd party testing. They give out stolen copies of an ebook as an add on to orders.
Methylene blue can be great but unfortunately the market is flooded with scammers like this.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi John,
Thank you for sharing your thoughts.
Methylene Blue has been studied for various neurological and cellular functions, and some research suggests it may support mitochondrial activity, cellular energy, and antioxidant processes. Because of these mechanisms, some people report improvements in areas such as nerve discomfort or general cognitive and energy support.
That said, our gummies are not marketed as a medical treatment or cure for neuropathy or any other condition. Individual responses can vary, and supplements are intended to support overall wellness rather than replace medical care.
We always encourage customers to review the research, consult with their healthcare professional if needed, and determine what works best for their personal health needs.
Regarding testing, third-party certification is not a legal requirement for dietary supplements in the U.S. Our products are manufactured in GMP-compliant facilities and follow strict quality standards. We understand some customers prefer additional documentation, and feedback like this helps guide how we continue improving transparency.
The ebook included with some orders is a complimentary educational resource compiled from publicly available research to help customers better understand the topic. It is provided free as an informational add-on.
We appreciate the opportunity to clarify and are always available if anyone has further questions.
— TrueHealthic Team
Used to have leg pain after walking
Used to have leg pain after walking, exercising. Leg pain has gone away since I started taking Methylene Blue.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Thank you for sharing your experience, Mark!
We’re really glad to hear the Methylene Blue gummies have helped with your leg pain and that you’re feeling better after walking and exercising.
We truly appreciate you taking the time to leave your feedback.
— TrueHealthic Team
Slow but steady, it’s working great!
The product is working very well. It’s a slow process for me, but certainly slow in the right direction! I’m on my third bag and will reorder. I thank you, slow and steady!
Kevin
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Kevin,
Thank you for sharing this. I’m really glad to hear the Methylene Blue gummies are working well for you.
I also appreciate the feedback about the ordering process. We know that part can be smoother, and we’re actively working on improving it so future orders are quicker and easier.
Thanks again for your support, and we truly appreciate you being on your third bag already.
— TrueHealthic Team
feeling good
feeling good. I do have a question, Where are these gummies manufactured?
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Paul,
Great to hear you’re feeling good. We’re glad the Methylene Blue gummies are working well for you.
Regarding your question, our gummies are produced through trusted manufacturing partners both locally and internationally, all following strict GMP quality standards.
— TrueHealthic Team
Antwort von Truehealthic
Hey Brandon,
Your membership was canceled last month and there's no new charge showing on your account — since it's already canceled.
Please feel free to reach out and look for Steve for assistance — support@truehealthic.com.
Smooth and easy to deal with
Smooth and easy to deal with, great to deal with. They did what they said they would do. Look forward to using them again
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Michael,
Thank you for the kind words. We truly appreciate you taking the time to share your experience.
We’re glad everything went smoothly and that we were able to deliver on what we promised. It means a lot to us, and we look forward to serving you again in the future.
Steve
Head of Customer Success
Clearer thinking
Clearer thinking. Foot neuropathy definitely be a difference maker. The only negative I have is the ordering process and how long it takes to receive it.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Brad,
Thank you for sharing your experience. I’m really glad to hear you’re noticing a positive difference with clearer thinking and your foot neuropathy. That’s great to hear.
I also appreciate the honest feedback about the ordering process and delivery time. We know this is an area we can improve, and we’re actively working on refining fulfillment and inventory planning to make the experience smoother and faster.
Thanks again for taking the time to share your feedback. It truly helps us improve.
TrueHealthic Team
love the experience and no blue mouth
love the experience and no blue mouth
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Thank you for sharing your experience. We’re really glad to hear you’re enjoying the product and that it’s working well for you.
We appreciate you taking the time to leave your feedback. It means a lot to our team.
— TrueHealthic Team
Very questionable business practices.....
My experience is they provide some type of implied discount on initial order only to charge $49.99 every month to your credit card for "joining" some type of consumer club discount program on future orders. They will bill your credit card every month even if you don't buy anything until you realize that you're being scammed. The customer service representative acknowledged that they get a lot of angry people who object to this questionable practice. In my opinion, a deceitful business model!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi there,
Thank you for sharing your feedback. I understand why this could feel frustrating, and I’m sorry the experience left that impression.
To clarify, the $49.99 charge relates to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. It is not a product subscription, and customers can cancel it anytime through the membership portal or by contacting support.
Occasionally, some customers reach out upset because they did not realize the membership was selected during checkout or forgot to cancel their membership. When that happens, our team’s goal is simply to help resolve it quickly by canceling the membership and issuing refunds when appropriate. Our intention is always to address those concerns fairly, not to create frustration.
If there is anything on your account that still needs attention, please feel free to reach out to support@truehealthic.com
and ask for Steve, Head of Customer Success. I’ll be happy to personally review it and make sure everything is taken care of.
Did not deliver the product I paid for
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Kevin,
So sorry to hear that you still haven't received your package. According to our record, it was delivered on the 28th to your mailbox.
Here's the USPS tracking: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490407314810256055
Feel free to reach out to us at support@truehealthic.com if you still haven't received it. We'll take care of it!
Best,
Steve
Head of Customer Success
Ordered 1 bag
Ordered 1 bag . Got scammed charged me 49.99 a month for 4 months only received 1 bag . China garbage. Almost completely impossible to cancel a subscription I never wanted. 100% fake . Scam scam scam . I had to hunt around to actually get to the cancellation, no receipts no tracking. Garbage company 👎
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Clinton,
I’m sorry to hear about your experience and understand why this would be frustrating.
The $49.99 charge is related to our optional VIP membership, which provides discounted pricing and member benefits and is selected during checkout. It is not intended to be activated without awareness, and customers can cancel anytime through the Membership Cancellation link on our website.
If you only received one order and were charged multiple times, that’s something we would absolutely want to review and resolve for you. OR if you still need assistance with the charges, — please reach out to support@truehealthic.com, and ask for Steve, Head of Customer Success, and I’ll personally look into your account and make sure this is addressed properly.
— Steve
I tried to all and cancle my order…
I tried to call and cancle my order within 1 minute of my purchase a d the cancleation button goes nowhere. I called and no one answered the phone. I sent an e mail, I got no responce. All of this was done within 30 minutes and I read alotbof the reviews on trustpiolet. I just wanted to cancle one of the orders I placed. I made a mistake and placed two orders cause the first order went through without my authorization. I didnt think it went through a d placed another one.i checked my E mails and I got a responce on the second order before I got a responce on the first one.i DID NOT SEE ANYTHING ABOUT ANY SUBSCRIPTION AT ALL! ANDVITS A GOOD THING I USED A PREPAID CREDIT CARD SO THE THEIFS CANT SAYBIBSIGNED UP FOR A SUBSCRIPTION CAUSE THAY AINT GOING TO GET ANY MONEY OUT OF MY CARD OR ME. DID YIU HEAR THAT STEVE I DID NOT SIGN UP FOR A Y SUBSCRIPTION A D IF YOUR GOING TO LIE ABOUT IT AND SAY I DID THEN JUST GO AHEAD AND CANCLE IT FOR .ME AND WASH YOUR MOUTH OUT WITH SOAP FOR LYING. NOW AFTER SEEING ALL THE COMPLAINTS FOR THE SAME THING AND PEOPLECSAYING THE PRODUCT DONT WORK I WANT TO CANCLE EVERUYHING I ORDERD STEVE. AND I KNOW NOTHING HAS BEEN SENT OUT YET CAUSE ITS ONLY BEEN LESS THEN 40 MINUTES. YOU HEAR ME STEVE!?! IM TELLING YOU TO CANCLE MY ORDERS NOW.I TOOK A SCREENSHOT OF EVERYTHING AND HAVE MY PHONE RECORD SO I CAN OROVE I TRUED TO CANCLE MY ORDER BEFORE ITCWAS SHIPPED OUT DO DONT LIE ABD SAY IT WAS SHIPPED OUT BEFORE I TRIED!!!!! AFTERCSEEING ALL THE COMPLAINTS IM NEVER GOING TO ORDER ANY THING FRK. THIS COMPANY EVER AGAIN. Edited: after an hour of trying to cancle my order I finally got a full refund, but not after the first person I talked to said I was only getting 25% of the total price I paid. Then it went to 35%, and my order still was not processed or shipped from what I was told. I then got her to give me a full refund and she said it had to go through a higher up to git approval and she said I was going to be placed on hold and transferd. She hung up on me! I then called back and talked to someone else and was told the same thing. After going back and forth I finally got my full refund. This company will try everything to NOT give you a refund and lie to you. BE CAREFUL WHEN YOU ORDER, THERE IS NOTHING ON THE ORDER FORM ABOUT A SUBSCRIPTION THAY AUTOMATICALLY PLACE YOU ON ONE AND MAKE YOU GO THROUGH HOPPS TO GIT IT CANCLED WITH YOUR ORDER. MAKE YOUR ORDER WITH A PRE-PAID CREDIT CARD!!!!
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Eric,
I understand how frustrating that situation must have felt, especially when you were trying to cancel right after placing the order. Thank you for bringing this to our attention.
Orders move into processing quickly, which can sometimes make immediate cancellations difficult through the system. That said, if two orders were placed by mistake and you contacted us right away, we absolutely want to review that and make sure it is handled fairly.
Our VIP membership is optional during checkout and not required to complete a purchase. If anything was activated on your order, we can cancel it right away so there are no future charges.
Please reach out to us at support@truehealthic.com
and ask for Steve, Head of Customer Success. I will personally review the orders, confirm their status, and help get this resolved for you as quickly as possible.
Steve
Head of Customer Success
Scammed into a VIP recurring membership. Don’t trust them
I ordered a single product and they signed me up for a recurring “vip membership”. Their Manage Subscriptions page doesn’t work, forcing you to call them and go through multiple attempts to keep going with a discounted monthly subscription. This is fraud and illegal. Do not trust this company with your data and information, let alone your money.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Nic,
I’m sorry to hear this was your experience.
Our VIP membership is optional and provides discounted pricing and member benefits. Customers can cancel anytime through the Membership Cancellation portal on our website.
We have not received broader reports of issues with the portal, though it’s possible there may have been a temporary or one-time access issue. If you experienced difficulty canceling or need any assistance, please reach out to support@truehealthic.com and ask for Steve, I’ll personally review your account and make sure everything is handled properly.
Best,
Steve
Head of Customer Success
Antwort von Truehealthic
Hi Brett,
We’re sorry to hear you feel this way.
Our VIP membership subscription is completely optional and is selected during checkout. It provides discounted pricing and member benefits, but it is not required to complete a purchase.
Customers can cancel anytime through the Membership portal.
If anything about the process was unclear or if you need any assistance with cancellation, I'm happy to take care of it right away. Please reach out to support@truehealthic.com and ask for Steve, and I’ll personally assist you.
Best,
Steve
Head of Customer Success
Total Scam/Fraudulent Company!
Total Scam Company! Received my initial order in Dec 2025. No effects whatsoever. I stopped taking it. I did not enroll in any subscription. They charged my card on 1/20/26 for $49.99. No email receipt/tracking information for that order. Never received anything. Then they attempted to charge my card again on 2/17/26 (I did not have any funds in that account). Then they tried again to charge it on 2/19/26. I emailed them to unsubscribe. They emailed me back saying I was not enrolled in any subscription service. I emailed them back with screen shots showing where they changed me and attempted to charge me again. No response back! I was able to block them going forward. They lie, and they steal! DO NOT BUY FROM THEM! It's clear this company was created to be a quick cash grab. I am sure they will be shut down soon!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Isaac,
I understand why this situation felt frustrating, and I truly appreciate you taking the time to speak with me directly so we could review everything together.
We were able to address the optional VIP membership subscription charge. The $49.99 has already been refunded, and the membership has been fully canceled to ensure no further billing.
I also want to acknowledge your feedback about communication. We are actively improving our systems and the business as a whole to ensure not only stronger customer support, but also that our customers feel confident and comfortable doing business with us.
Thank you once again.
Sincerely,
Steve
Head of Support
Zero Stars if I could …. You can tell a lot about a…
Zero Stars … You can tell a lot about a company that charges you 49.99 after you already paid for their item. They tell you if you want a subscription plan and I checked No, Well if your don’t check your billing statement every month they will sneak in a $49.99 on your bill and keep billing you if you don’t get ahead of it and stop it. Avoid this company total scam.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Tony,
I’m really sorry to read this. That’s not the experience we want anyone to have.
I’m currently unable to locate an account under the name used here, and I’d genuinely like to review what happened. Please email us at support@truehealthic.com, with the email or order number tied to your purchase so I can personally look into it.
If there was any unintended subscription charge, I’ll make it right.
— Steve
Head of Customer Support
Garbage company
Garbage company. Total scam. Crappy product from China. Won't answer questions. They told me they will their product to China when the warehouses in the US are full. Charged me a subscription I didn't sign up for and their page doesn't load to cancel. They kept my credit card which I did not authorize. They lie. They didn't give me an option to return instead they just take money. Bank have me the sub fee n back but it's still deciding on the rest. How is this allowed? Oh and they lie on their site. US made, the reviews, 3rd party testing, all lies.
Just an update you as you can see the nonsense response from Steve I got a similar nonsense response in my email. The bottom line is that they refunded me which I appreciate but continue with the lies. Hopefully this company won't be able to screw people over much longer. Because nothing was addressed except for the ridiculousness that they said about the warehouse. Glad I'm done with this company.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Christa,
We understand your concerns, and we appreciate you taking the time to respond to our email so we could address them directly.
As discussed in our email conversation, when certain items are temporarily out of stock in our U.S. warehouse, we may fulfill orders through trusted overseas partners to avoid long backorders. We understand that this may not align with everyone’s preference, and your feedback on that is noted.
Most importantly, as confirmed in our email exchange, your full refund has already been processed. There are no active subscriptions remaining on your account.
Thank you for sharing your feedback. We are continuously working to improve not only our customer support, but the business as a whole to ensure clearer communication and a better overall experience.
Sincerely,
Steve
Head of Customer Success
Made an intial one time purchase and…
Made an intial one time purchase and they have been charging my account $49.99 per month. I havent recieved any products or emails regarding the monthly charges. This is completely unacceptable and I am disputing all charges.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Chris,
I understand how concerning that would feel, and I’m sorry for the frustration.
To clarify, the $49.99 charge is related to our optional VIP membership, which is optinal during checkout and provides discounted pricing and perks. It is not a product shipment subscription.
After reviewing your previous contact with us, I can confirm that we immediately canceled the membership and processed the refund, as it had not been used. This has already been taken care of, and no further charges will occur.
If you see anything that still looks unresolved on your end, please let us know and we’ll review it right away.
Best,
Steve
Head of Customer Success
Fraudsters charged twice sent 3…
Fraudsters charged twice sent 3 bags...49$ then 45$ week or so later..robbers,scammers..no customer service number i can find...sad..
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Tim,
I’m really sorry to read this. If you were charged twice and received unexpected items, that’s absolutely something we want to review immediately.
We take billing concerns very seriously, and I genuinely want to make sure this is looked into and resolved properly for you.
Please email support@truehealthic.com, and ask for Steve, Head of Customer Success. If you prefer, you can also request a call and I’ll personally connect with you. Once I have your details, I’ll review the charges, confirm what happened, and make sure this is fully addressed.
I'm here to resolve it.
Steve
Head of Customer Success
If you order anything from them they…
If you order anything from them they…
If you order anything from them they will without you knowing sign you up for a subscription. I was able to before they renewed it cancel luckily. For anyone that wants to cancel there is a link at the bottom of their site "Membership Cancellation". Login there and cancel immediately!
Also the 3rd party lab ClearCert doesn't exist it is a fake cert. The testimonials are also fake.
On their website it says Trustpilot 4.5 Stars!! lol. Clear fraud. Just look on this page their trust pilot 100% 1 star ratings...
---------------------------------------
Feb 24,2026
My reply to their response:
"Just to clarify, our VIP membership is optional and selected during checkout. It is never automatically applied without a customer completing that selection."
- This is an outright lie! I never selected any membership option. As many other here have said as well. It's pathetic to deny it. I have worked for people like your company and they decieve customers and count on percentages of customers that don't do anything outweigh the customers that actually complain.
"Regarding the certificate reference, that badge was outdated and has since been removed to prevent any confusion. "
- Then why even put a fake certificate on your product page? Oh right to give customers a fake sense of security it is actually be tested by a real facility. The fact that a company would do this is just unreal and complete fraud.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi John,
Thanks for sharing your thoughts.
Just to clarify, our VIP membership is optional and selected during checkout. It is never automatically applied without a customer completing that selection. As you mentioned, it can also be canceled anytime through the Membership Cancellation link on our website.
Regarding the certificate reference, that badge was outdated and has since been removed to prevent any confusion. While third-party testing is not a legal requirement for dietary supplements in the U.S., our products are manufactured in GMP-compliant facilities and follow strict quality standards.
We’re always refining our site to ensure everything is clear and accurate. If anyone has questions about their specific order or account, we’re happy to review it directly and provide clarity.
Sincerely,
Steve
Head of Customer Success
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