Trainers Factory Bewertungen 410

TrustScore 2.5 von 5

2.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They sell counterfeit shoes and Rob your money. Don't buy from this website. They will lead you on of a refund with no intention of giving you your money back. Big Scammers

Bewertet mit 1 von 5 Sternen

For evrey1 on 🌎 how u know if the website is legit before ordering from a site ... go on Google and type the postcode. If the building come up as a business department we're more than 1 business is... Mehr ansehen

Bewertet mit 5 von 5 Sternen

These trainers are unreal!!… just received a pair of Jordan 4’s Military black… so so nice and as promised they came when they said they would come. These were for my daughters 16th birthday and she i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Should of trusted my gut and saw the dodgy site for what it stood for... a dodgy company! Purchased on here out of desperation to get a pair of otherwise sold out trainers in time for Xmas, silly me a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

Trainers Factory is your go-to destination for authentic, head-turning sneakers at unbeatable prices. Born in the UK, we specialize in delivering the hottest styles from brands like Nike, Air Jordan, Adidas, and Yeezy—without the premium price tag. Whether you’re a collector, trend-setter, or just after everyday comfort, we’ve got over 900 styles ready to ship. Fast delivery, real quality, and a team that genuinely cares—Trainers Factory is where sneaker culture meets customer satisfaction


Kontaktinformationen

2.4

Mangelhaft

TrustScore 2.5 von 5

410 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

The trainers FAKE

The trainers are so fake it is actually offensive. The fakes don't even closely resemble the real deals. I've seen better fakes in Southeast Asian Markets. Bought some Nike Air Max 90 Surplus and compared them next to my real pair (That were bought from different store but were a size too small) and the difference is horrendous. Don't buy from these scammers. They say they not scamming but they are.

18. August 2023
Bewertung ohne vorherige Einladung
Trainers Factory-Logo

Antwort von Trainers Factory

Hello Damon.

I apologize for any inconvenience caused. If you have any issues after placing your order, please accept my apologies. However, I would like to inform you about your order. These shoes that may appear fake are actually genuine Nike products. If you have any concerns, please contact us via email. and we have a refunded your order. please check your email and your bank account.

Thank you.

Bewertet mit 5 von 5 Sternen

Very good price and quality items

Very good price and quality items.
My only negative is delivery time,

27. Juli 2023
Trainers Factory-Logo

Antwort von Trainers Factory

Hello, GARY. We are happy with your review! It's great to hear that I was able to satisfy you. This is definitely a win for us! 😄🎉 Thanks for your order

Bewertet mit 1 von 5 Sternen

They will sell you fake trainers from…

They will sell you fake trainers from China and charge you what you would expect to pay for a real pair of trainers. Avoid at all costs. They will refuse to return. I’ve ended up with fake trainers that I couldn’t even sell on eBay as they’ve failed authenticity verification and told they were counterfeit. What more evidence do you need! Avoid at all costs!!

3. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrific experience. Scammers.

Horrific experience. Just like a load of other reviews on here, I received fake trainers (Nike Air Dunk Low Panda). I actually paid more than the genuine recommended retail price for them so I was gutted when I saw the quality of them. Stitching wonky and unravelling & generally just finished really badly. They were supposed to be for a present for my son but there was no way I was giving anybody these. Countless email exchanges was going nowhere fast. None of the telephone numbers advertised on their website work either. In the end Klarna had to step in and thankfully I got a refund. Wasted hours and hours with this company and would like to warn others not to make the same mistake that I did. Be warned. My son has since bought a genuine pair from the nike website and they are in a different league in terms of quality.

9. Dezember 2022
Bewertung ohne vorherige Einladung
Trainers Factory-Logo

Antwort von Trainers Factory

HELLO Mark bell .

"Thank you for giving us a review and we apologize for any inconvenience. However, I would like to inform you that you did not pay any extra amount for your order. We have an official invoice as proof that we can send to you. Our prices are already discounted, so your payment included the discount. As for the authenticity of our trainers, all of our products are genuine, and if there is any issue with your order, we can exchange it. We are available 24/7 to assist you. According to your order, you were refunded at the time you contacted us, and we also gave you a trainer as a gift to apologize for any inconvenience."

"You said that we are scammers, but I would like to tell you that if we were scammers, we would have taken your money and run away without giving you a refund. but we have refunded you. It's common sense to understand that. Our policy is clear that you can get a refund or exchange within 30 days if you have any problems. So, please don't call us scammers because of your mistake. Thank you."

Bewertet mit 1 von 5 Sternen

COMPLETE SCAMMERS!

COMPLETE SCAMMERS!
I ordered trainers from Sheidys. They arrived but were far too big and not true to size. Emailed to request a return but no reply. Emailed again to say will return following return policy on website. No response. Returned using Signed For Royal Mail. Checked track & Trace but royal mail unable to deliver as NO ANSWER! Emailed them again and tried calling but no response. £36 is a lot of money for some people all i ask for is a refund as the trainers were far too big for me!

14. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

FAKE TRAINERS, POOR CUSTOMER SERVICE AND LIARS 🚫⛔️👎🏽

** update 17/06/23

It’s unheard of with any reputable company having 54% out of 383 reviews stating that they were not completely happy, out of which 39% GAVE A 1-STAR REVIEW. This proves Trainersfactory are the liars not the customers.

Common themes of the reviews are Fake trainers, poor customer service and Liars, this is exactly what you have proven in your unprofessional and incompetent reply.

Customer reviews matter and your response speaks for it self.

AVOID THIS COMPANY. FRAUDS AND SCAM ARTISTS!!!

I received (Fake) trainers, they arrived 2 months after ordered. Argued via email for a further 2 months for a refund. Thank fully I originally paid through Klarna and Klarna were the ones to refund me not trainer factory.

I’m shocked at such blatant fraudulent activity by Trainer Factory, I won’t be surprised if they are under criminal investigation with all the identical reviews stating fake trainers. I also won’t be surprised if they claim (as per other reviews) that they don’t recognise my name, the oldest trick in the book 😂

I’ve reported them to trading standards and also have reported the director of the company (quick search via companies house).

11. Dezember 2022
Bewertung ohne vorherige Einladung
Trainers Factory-Logo

Antwort von Trainers Factory

Hello RH.

"Thank you for giving us a review, and we apologize for any inconvenience. However, I would like to tell you that the review you gave us is not genuine. Otherwise, if you are genuine so you would have registered with your email and contacted us. If you want a free pair, you can contact us. But it's not good to make false accusations. Greediness is not good. The 30-day time frame is already in our policy, and we can refund or exchange within that period. However, if you haven't ordered anything, what will you exchange? So, it's not good to lie or post fake reviews, but we are happy with your review."

Bewertet mit 5 von 5 Sternen

Trainers perfect as described customer…

Trainers perfect as described customer service good replied to query on email
Within the day

2. April 2023
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Antwort von Trainers Factory

HELLO Saunders.

We are very happy to your review and don’t worry we are always here for you and if you want to come next time so we will give you a discount on all products

thank you

Bewertet mit 1 von 5 Sternen

Disgusting firm to deal with

Disgusting firm to deal with, lie constantly about all aspects of purchase, contact information, delivery date, delivery, issues with courier, issues with Klarna and refunds, I will never use them again and suggest you do with concern.

29. Dezember 2022
Bewertung ohne vorherige Einladung
Trainers Factory-Logo

Antwort von Trainers Factory

Thanks for reviewing your experience, we apologize for that. If you have any problem after ordering. so we have investigated your case, and please don't worry about your order. Just get in touch with us via email: sales@trainersfactory.co.uk. we will solve your problem quickly.

Bewertet mit 3 von 5 Sternen

…fist order excellent in all but second order not happy

This second order fist order was excellent excellent all round but this second order not to good already just under 3 days the sitching is coming away so not happy with this order

21. März 2023
Trainers Factory-Logo

Antwort von Trainers Factory

Thanks for reviewing your experience, we apologize for that. If you have any problem after ordering. so we have investigated your case, and please don't worry about your order. Just get in touch with us via email: sales@trainersfactory.co.uk. we will solve your problem quickly.

thanks

Bewertet mit 1 von 5 Sternen

PURCHASE AT YOUR PERIL

Do not buy from these people. PURCHASE AT YOUR PERIL. Trainers were fakes and also didn’t fit properly .When I tried to return the throw their very dodgy returns policy at me ( basically if they don’t fit, it’s because you didn’t measure correctly !) Took a month to finally get a return address and they were beyond rude and difficult to deal with. They finally after much arguing, agreed to refund and sent me a return address. I called the number that was with return address and it was a someone who had ordered on StockX!!! Basically only send you return address when they manage to resell item! It’s unbelievable. I literally sent my returns to a random buyer who knew nothing about Trainer Factory.

3. Januar 2023
Bewertung ohne vorherige Einladung
Trainers Factory-Logo

Antwort von Trainers Factory

Hello

Thanks for reviewing your experience, we apologize for that. If you have any problem after ordering. so we have investigated your case, and please don't worry about your order. Just get in touch with us via email: sales@trainersfactory.co.uk. we will solve your problem quickly.

and we want to tell you something about our trainers. they're real and authentic. if you have a size issue so no problem we will change it to the correct size. because we are always here for you just tell your order number to our support team. so we will resolve it don't worry

thank you.

Bewertet mit 5 von 5 Sternen

Trainers Factory...

Fantastic trainers for my partner. He loves them. Waited a bit longer for delivery but was worth the wait. Browsing online for his next pair of Jordans as he collects them. Superb!

21. März 2023
Trainers Factory-Logo

Antwort von Trainers Factory

Hello Lorraine Gibbons.

Thank you for the positive review. We appreciate it. As we do strive to provide quality service to customers. Have a lovely day.

Bewertet mit 5 von 5 Sternen

Great service

Great service, great stock

21. März 2023
Trainers Factory-Logo

Antwort von Trainers Factory

Hello James.

We are very happy that you took the time to give us feedback. We hope to see you again soon!

Thank you.

Bewertet mit 1 von 5 Sternen
Trainers Factory-Logo

Antwort von Trainers Factory

Hello we hope you are well .

but we want to tell you about your parcel. your parcel has been delivered.
( is your order number 8154.) ( order date 10 March 2023 ). this is your tracking link https://www.royalmail.com/track-your-item#/tracking-results/XL957672459GB. and ( Your item was delivered on 21-03-2023.)

and please check your email because you have already received an email about your order.

Thank you

Bewertet mit 1 von 5 Sternen

Appalling service rude customer service…

Appalling service rude customer service fake shoes. Will never use them again. Took 2 weeks to process a refund and being called a liar by them

13. März 2023
Trainers Factory-Logo

Antwort von Trainers Factory

Hello Shakeela Khan.

Thank you for reviewing your experience, we apologize for that. If you have any problem after ordering. So we have investigated your case, and your order has been returned but you have not sent back our parcel. Sorry if you think we're rude. But we are not rude we were working on our refund policy. And we did not get the parcel back. And has not sent back the parcel yet. We are still waiting. As you were in a hurry to get your refund, please send our parcel quickly as well.

thank you .

Bewertet mit 1 von 5 Sternen

Not reliable

I bought a trainers on 09/22, I received wrong order and returned to trainers factory waiting to receive the correct size .
I am waiting for 4 months and not received nothing, not answer, not my order.

4. November 2022
Trainers Factory-Logo

Antwort von Trainers Factory

Hello Ana Milena.

Thanks for reviewing your experience, we apologize for that. If you have any problem after ordering. so we will investigate your case, and please don't worry about your order. Just get in touch with us via email: sales@trainersfactory.co.uk. we will solve your problem quickly.

Thank you

Bewertet mit 1 von 5 Sternen

Stay away from this company

Please stay clear fro this company. False advertising and what has come in the post is not what is advertised on there website. They arguing a refund and refusing to send returns label. Excuse after excuse. You qre liars and thinking your response will get you anywhere. Your parcel was sent back all proof provided to my bank yourself and clearpay. I have ypur messages begging me to remove my review which I'm happy to post o here. Ypu received the received my parcel and ypu have co firmed this lol

9. März 2023
Bewertung ohne vorherige Einladung
Trainers Factory-Logo

Antwort von Trainers Factory

Hello Sherezade.

Thank you for reviewing your experience, we apologize for that. If you have any problem after ordering. So we have investigated your case, and your order has been returned but you have not sent back our parcel. Sorry if you think we're rude. But we are not rude we were working on our refund policy. And we did not get the parcel back. And has not sent back the parcel yet. We are still waiting. As you were in a hurry to get your refund, please send our parcel quickly as well.

We do not do false advertising. If you wanted a refund, we've refunded you. But we understand you want a free pair. But we have refunded your order. So please send our trainers back

thank you

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