Justcloud Bewertungen 87

I've using justcloud backup for more than 2 years now. And I must say it's one of the quickest backup solutions you can get. I have an account with unlimited space and I've uploaded over 140GB of data in this time. No hassle and silent uploads in background.
4 stars because of slow upload speed. You've buy another module to get speedy uploads.

I just got an email from Gabriel@JustCloud saying “There has been a lot of press coverage lately about the Government and Internet Service Providers monitoring your online activity and keeping logs of your browsing history”, and its inviting me to join its service. I regard it low to use such scam stories to trick people into spending their money. What do you think?

Fuskere og svindlere står bag dette.. det er helt umuligt at få fjernet sit kreditkort når først man har registreret det... Endte med at måtte lukke mit kreditkort..

Servicen er også helt elendig. Hvis man f.eks. skal restore noget, og man bliver afbrudt, så kan det ikke fortsætte restore, men skal starte forfra. Hvor håbløst er det lige.

They are your worst nightmare
Stay away and never sign up for
Anything

Twice I have lost all my files on just cloud, just wiped out without trace. All my company files, accounts etc. Will never trust my files to this kind of service again.

I do not understand why should I motivate my decision to cancel my account and wait their answer - I found it an unfair attempt to hold clients and their bank cards. The first internet service I've ever faced which was so easy to enter and so hard to cancel.

Justcloud.com market their 'Unlimited' backup product(s) as totally unlimited, then hide 'fair usage' restrictions in the 'small print' of their terms and conditions.

Mobile phone companies for example have similar agreements, but this doesn't make Justcloud's any less underhand.

JustCloud are impossible to get hold of on the phone and awful to deal with via email. Yet when you're account is up for renewal they never leave you alone.

A terrible experience and never to be repeated. I also reported them to the UK's Trading Standards and I think everyone with a similar complaint should do the same, otherwise they will just carry on profiting from underhand (and hopefully soon to be illegal) practices.

One star is too much.

Si, il mio iMac retina si è subito bloccato e per farlo andare ci è voluto l'ntervento da remoto sel supporto Apple. E neanche una parola di scusa.

I googled JustCloud for some time before signing up and it looked good, BUT for some reason i forgot to check TrustPilot first BIG MISTAKE!!

Now i could write a foot long review on how greedy, annoying and crappy this service is, but I already spent more than 6 hours (stretched out on two days) on toiling with JustCloud;

first trying to get support on why I was not activated as a paying member, then working my but of (in vain) to get their mobile service working and finally after realizing what a bummer of a near to scam-like company and service they are and provide, trying to get out of JustCloud.

So I will cut this short and just say: "STAY AWAY!"

Now the only reason why i "Give" JustCloud 1 star, is because they let me go and payed me back all my money. Hopefully you will get back all of yours if you made the same mistake as me.

BR Marcus

I don't get why so many are not happy. Justcloud does what it promises: backup, backup, backup...

Jeg føler mig virkelig snydt af JustCloud. Jeg købte en så kaldt Unlimited Plan på to år til min computer før jeg skulle ud at rejse. Det første promblem startede da uploaded var så langsom at jeg ikke kunne nå at uploade mine 300GB før min rejse startede og det var altså to uger før selvom den kørte 24 timer i døgnet. Jeg købte et tilkøb der skulle gøre den hurtigere, men hjalp ikke meget. Jeg testede mit internet og hvade en upload hastighed på ca. 3 Mbit så burde ikke være det. Min rejse gik til USA og da jeg startede min computer, var den færdig med at uploade efter en time selvom den manglede 50%. Servicen i Danmark er virkelig dårlig.
Da alt gik som smurt kom det sidste slag i ansigtet. Efter et halvt års brug blev min konto blev suspenderet på en "Termination and Fair Use Policy" fordi jeg oploadede for meget. Kan godt være jeg havde købt Unlimited, men måtte kun oploade 100MB i måneden i følge deres regler. For at få åbnet for opload igen skulle jeg betale et gebyr på $30 i måneden for en business plan, hvilket jeg ikke var interesseret i.
Alt hvad jeg har liggende forbliver dog tilgængeligt de indtil det udløber, men jeg kan ikke bruge det som backup mere. Alt i alt en dyr og dårlig oplevelse med JustCloud.

But don't just take MY word for it, read the hundreds of tweets mentioning @JustCloudcom on Twitter.

Do not use this company.

They take your money send you the wrong invoice, wont send you the correct one a real headache for my accounts!

Customer service is a joke!!!!!

Gør det ikke. Det virker slet ikke. Heldigvis respekterede de at jeg nedlage min konto og de gav mig også pengene tilbage.

See other reviews to see, what is included regard speed and size of files. I confirm this, and feel bad, that this is not well communicated by the company self.
The 24 hours backup of no-video files works fine.

I found no easy way to cancel subscription, so I send a clear statement of Cancel My Account.
I got quick response, offering me 3 months free, and kind questions to tell them why I want to cancel.
I used some time to make a detailed and fair response on Why.
I also included a totally clear message of Cancel My Account!

I got response with 6 months free, AND a statement of "By not replying your ticket will remain on hold and we will not know you wish to continue with cancellation".
This really pissed me off, so I now use time to share experince here.

If you want 3-6-xxx? months free, just tell to cancel.
But I recommend not to even start cooperation with a company, that do not respect a Cancel My Account statement.

PS. by the way the responses was only by occasion read by me, as it was in spam-filter. I was "happy" to find the response on the ticket overview, while cleaning up in some old windows.
PPS. JustCloud is only simple, slow 24-hours backup of no video-files. Everything else (syncronizing more than tiny space, backupo of video, more often backup, normal speed of upload, etc.) - cost (a lot) of money.

Don't use this company. The backup is terrible as are their apps. Mobile sync is incredibly limited unless you purchase that particular add on. Ignore the reviews by various unknown bloggers on the internet, this company is terrible! Avoid!

Never ever subscribe to this service. The worst ever service created to steal your money.

I keep getting unsolicited spams from them.

Extremely slow and unreliable, with little customer support. I have reviewed these before elsewhere and was incredibly unhappy at the time, paying for such a bad service. It took me four hours to download 2GB worth of files from them!

I'm back to complain again. Out of the blue, after not having used them in 18 months, I get a £44 bank charge from them, for an account I don't even use.

Avoid the stress and financial loss.

Last year (2013) JustCloud closed my account, due to many files, and that was OK with me, but last week they have by them self withdrawn money from my Paypal account for using JustCloud in 2014 and a year forward. Call them, but they just put me on hold. Now I have reported them to PayPal. How can JustCloud withdraw money from my PayPal account whit out ansking me first.
Shame on them.

I started out being a very happy customer. Justcloud.com is fast and the GUI is nice. I was so happy that I bought 2 years license with unlimited backup and a lot of their extra services a year ago. But a few days ago I recievd an email telling me that my account was flagged. I had uploaded about 1700 GB data. I was told to cancel my account within 30 days and move to their Business account wich cost a lot more. To get 2 TB of data it would cost me 125$ a month. I cancelled my account and asked for a refund - at least for some of my money - as I had payed for two years and not even used one year backup. But they denied giving me any kind of refund.

I will not recommend this company. They are not telling the truth about their products and I will never use Justcloud.com again. Instead I have found another online backup that gives me "real" unlimited backup for only 50$ - a year!!!!

Keep away from Justcloud.com if you do not want to get a bad surprise and pay a lot for nothing.