Amazing service received from Beth today. I can be honest and say I was a little rude towards her and this was no fault of hers. She went above and beyond to help me today. Sometime awful situation c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
When you have to make a call to this company, you've definitely got problems at home. Don't be afraid, the call will go smoothly, make sure you have your income and expenditure and be truthful. The ca... Mehr ansehen
Unternehmen hat geantwortet
Ian the gentleman on the phone, was extremely helpful and understanding of my situation. He helped me work out a plan without any pressure.
Unternehmen hat geantwortet
Spoke with Ian after burying my head in the sand and avoiding all contact for a number of months dues to mental health issues. He was very understanding of my situation. And helped in every way he cou... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über TM Legal
Vom Unternehmen geschrieben
TM Legal are committed to treating everyone fairly and comply with industry best practice. This means that we will work with individuals to find a solution. We will take the time to listen, learn and fully understand circumstances, so we can work with them to agree an affordable and realistic repayment plan to suit their financial means.
Our aim is to understand every situation and by offering choices and solutions, we hope to resolve situations in an ethical way.Kontaktinformationen
Vereinigtes Königreich
- 01253 531 564
- support@tm-legalservices.uk
- tm-legalservices.co.uk
4.4
Hervorragend
2892 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Spoke to a lovely lady that was very…
Spoke to a lovely lady that was very helpful and professional, listened and helped so much… 5stars for her alone and her friendliness and understanding went above and beyond
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Kelly, thank you for your kind feedback. We're so pleased to hear our colleague listened carefully, provided professional support, and put in the extra effort to help you reach a positive outcome during what sounds like a challenging situation. ~ MH
Mr Mish
Outstanding experience.
Solutions after solutions and a lot of patience.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi David, thank you for your review. We're delighted to hear that Mr Mish was able to provide a range of options and took the time to support you patiently throughout the process, leading to such a positive experience. ~ AH
Desmond was very professional but also…
Desmond was very professional but also friendly and understanding. An asset to your company.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi GotTheNutz, thank you for taking the time to leave a review. We're pleased to hear Desmond combined a professional approach with genuine understanding, helping to make the experience a positive one for you. ~ MH
I spoke to a young lady by the name of…
I spoke to a young lady by the name of Beth . I found her to be kind and considerate understanding . Beth was very helpful in finding a solution for me to move forward with my account .She was very knowledgeable about what was available to me . At no point was I made to feel talked down or to feel it's my fault I'm where I am . Great experience all round under the circumstances thank you
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Barrie, thank you for your review. We're delighted Beth took the time to understand your situation, explained the options available clearly and helped you find a way forward with your account while making you feel supported throughout. ~ AH
Excellent CS
Michaela was an absolute star, made me feel completely at ease and ran through all of the stuff together as if we were friends. Honestly, considering the circumstances of the call, I felt amazing at the end.
In regards to everything else, was easy to get through to someone. The security was quick and painless, even though I didn't have a reference (not their fault, I just rang before receiving my first email from them). The call was a little long, but very thorough and not a complaint by any stretch. I wish all debt companies where like this!
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Alice, thank you for taking the time to share your experience. We're delighted to hear that Michaela helped you feel comfortable and supported throughout the conversation, and that the process felt straightforward even before you had received your reference details ~MD
Happy with the staff who phoned me was…
Happy with the staff who phoned me was very plety
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Terry, thank you for your review. We're pleased to hear that the colleague who contacted you left you feeling well looked after and made the experience a positive one. ~ TH
Brilliant customer service very helpful
Brilliant customer service very helpful
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi, thank you for your feedback. It's great to know that our team provided the support you needed and helped make things clear and manageable for you. ~ NS
Zee was wonderful
Zee was wonderful! Extremely helpful.
My Dad recently had a stroke and the stress around it all has been incredible hard. Trying to navigate his finances, but Zee made everything really clear and made us feel at ease
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi, thank you for sharing your experience. We're sorry to hear about your dad's stroke, and we're pleased that Zee was able to provide reassurance and explain everything clearly during what sounds like a very challenging time for your family. ~ MH
My caseworker was very polite and…
My caseworker was very polite and friendly. I felt at ease talking to them. The overall experience was great.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi KJ, thank you for taking the time to share your feedback. We're pleased your caseworker helped you feel comfortable throughout the conversation and that the support you received made the process a positive one. ~ NS
Connor was really helpful and…
Connor was really helpful and understanding of the fact I wasn't quite able to make payments just yet, came up with a solution on the spot and was set up within minute, great and understanding part of your team 🙏🏼
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Harry, thank you for your review. We're delighted Connor took the time to understand your circumstances and helped put a suitable arrangement in place quickly, giving you some reassurance when you needed it most. ~ TH
Wonderful lady on the phone
Wonderful lady on the phone! Couldn't be more helpful or lovely! Xx
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Lauren, thank you for taking the time to share your feedback. We're delighted to hear that the colleague you spoke with made such a positive impression and took the time to support you in a friendly and caring way. ~ TH
Excellent service very nice staff…
Excellent service very nice staff member helpful advice..
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Hannona, thank you for your kind review. It's great to know our team was able to provide helpful guidance and make your experience a positive one through attentive support. ~MH
I was told a link to download…
I was told a link to download information was going to be sent to me.It never arrived!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Pedro, thank you for raising this, we have reached out via Trustpilot for more information. We look forward to hearing back from you ~NS
False, fraudulent, poor staff services LIARS
I see ppl writing good reviews, lies. These people are scam. I've paid and cleared my debt 4 months ago, yet today I've checked my experian account (which I do monthly) and this month it says I owe them £19, yet my account balance is zero. I've even got the email stating "thanks for completing your payments" from tm legal, showing me zero balance left to pay. Yet they still sent my details to experian. Why? And despite me raising this issue with experian, tm legal has doubled down and still sent false information to experian claiming there information on my debt is correct. So legal actions is my next and only option. *I HAVE PROOF * of completed payments.
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Dan, this does not sound like an ideal journey, We have reached out via Trustpilot to get more information, we look forward to hearing back from you ~TH
Outstanding service from Kim and the team!
We recently moved house using TMJ Legal Services in Durham, and we couldn’t be happier with the service we received.
Our conveyancer, Kim Johnson, did a first-rate job from start to finish. She kept us fully informed every step of the way, ensuring everything was handled thoroughly and done properly. Having Kim as a calm, knowledgeable point of contact made a world of difference - she was always available when we needed advice or clarity during what can often be a stressful process.
Professional, reliable, and thorough. I 100% recommend TMJ Legal Services and Kim Johnson to anyone looking for top-tier conveyancing!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi there, thank you for the kind feedback. Its lovely to here you received a wonderful experience and took the time to share it with us ~MD
My man Mish
These companies are all difficult to deal with however this one is getting 4 starts instead of one because Mish was amazing, he took the time to listen and returned my calls to continue dealing with my issue until he managed to find a resolution that didn't allow a corporate company to seal from me.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Laura, thank you for your feedback. We're pleased to hear that Mish took the time to understand your concerns, kept in touch throughout, and worked hard to find a positive outcome for you. ~ NS
I spoke with mish
I spoke with mish, who was very friendly whilst remaining professional. He assisted with my query and solved my issue. Thank you Mish
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Shannon, thank you for taking the time to leave a review. We're pleased Mish was able to put you at ease, deal with your query smoothly and reach a positive outcome for you. ~ NS
Lovely helpful service
Lovely helpful service, patient and friendly.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Jennie, thank you for your review. It's great to hear you received patient and supportive assistance and that our team made the process a positive experience for you. ~ TH
The gentleman I spoke to was very…
The gentleman I spoke to was very good,he was polite ,efficient and empathetic to my situation.I was worried about making the call initially but he put me at my ease.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Deborah, thank you for sharing your feedback. We understand it can feel daunting making that first call, so we're delighted to hear our colleague helped you feel comfortable while taking the time to understand your circumstances and assist you efficiently. ~ MH
Awesome service from TM legal
Awesome service from TM legal. They have time to explain and assist every client to achieve their goals in terms of legal matters.
Great customer service and the reception on how they receive people. I’ll recommend everyone to go for TM legal. Best in the UK 👊🏾👍🏾👏🏾
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TM Legal
Hi Martin, thank you for taking the time to share your experience with TM Legal. We're delighted to hear the team took the time to guide you through your legal matter and made you feel welcome and supported throughout the process ~TH
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