DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... Mehr ansehen
Unternehmen hat geantwortet
Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... Mehr ansehen
Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.
Kontaktinformationen
209b Chipstead Valley Road, CR5 3BR, Coulsdon, Vereinigtes Königreich
- 020 3432 5586
- enquiries@tingle.com
- tingle.com
1.3
Ungenügend
1785 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service
26. März 2021
Let me start by saying that it’s the…
Let me start by saying that it’s the fifth time that I order from them. This time it took a month to arrive compared with the usual “up to a week for international deliveries”. But you know what? I ain’t mad!
Every other time they have delivered, and sent exactly what I ordered. And even added some wine coupons.
This time, in the middle of a pandemic and Brexit... the package still arrived. The products were in perfect conditions, and everything I ordered was there.
I have ordered in the U.K. (London and Edinburgh) and also internationally (Spain).
I will keep ordering from them.
Prices are fantastic, delivery has been on time or early 4/5 times.
I just trust them.
Thank you! ;)
26. März 2021
Ordered a small selection of condom's…
Ordered a small selection of item's very happy with the speed of the delivery and the packaging very discreet and thank you for the little free surprise
27. Februar 2021
Best Customer Service
My parcel didn't arrive due to a mishap with Royal Mail - understandable with a pandemic going on and everything that entails. The staff at Tingle were so incredibly helpful, especially Joao who I dealt with via email! They replied quickly, looked into what had happened, and sent out a replacement order as soon as they realised the first had got lost in the post. Due to the pandemic as many staff were working from home as possible but they still gave excellent customer service and were friendly and efficient. When things go well with an order it's great, but when something goes wrong you can really tell how good a company are by how they deal with it, and I would give Tingle 10/10.
12. Januar 2021
Quick & easy 😉 pleased with the…
Quick & easy 😉 pleased with the service. Good value , simple to order.
16. November 2020
Got too much hassle with the order
Got too much hassle with the order. I eventually cancelled. Customer service on the phone was helpful. Mail, well... I wasn’t satisfied.
6. November 2020
Antwort von tingle
Hi PN,
We are very sorry you feel this way. But has explained previously we couldn't bring prices down to what you wanted. We were running a discount campaign offering 25% all our catalog. Even we opened an exception for you and offered a possibility to get 40% off.
The stock we had a special price was no longer available.
We operated in the way you requested and always focusing towards you, remaining highly educated.
We did try our best and we're sorry you were not satisfied.
Kindest regards
Great Service!
Edit: I received a quick response from Tingle and were very helpful. My package was lost, but they sent another 1st class which came the next day. Great service!
I ordered my package and paid for the delivery which was supposed to be 2-3 days. I'm still waiting a week after. Not the fault of Tingle, but for the delivery charge, I expected better.
24. Oktober 2020
Antwort von tingle
Hi JTS,
Thank you for let us know about your parcel delay. We are deeply sad to hear you haven't received your products and we apologise for any inconvenience this may have caused you.
I contacted Royal Mail Business Support and we were advised that the parcel has been lost in transit.
We have contacted you via email, with the details of your reshipment order.
Royal Mail services are often very good, however due to the National Lockdowns and their shortness of staff, some of their services have suffered delays. We will ensure this does not happen with your reshipment order by upgrading you delivery to a more secure service.
All the best,
Tingle Customer Care
Easy!
Easy ordering, simple to use website, fast dispatch and discreet delivery. Couldn't ask for more!
13. Oktober 2020
Great Service
Great Service, good quality product and speedy delivery in discreet packaging
8. September 2020
Bewertung ohne vorherige Einladung
Placed order over 1 week ago
Placed order over 1 week ago, order has not arrived. They charge you for delivery and promise 2nd class delivery 2-3 days. Next time will order off Amazon! -UPDATE the issue has now been resolved the steps take by the customer services dept and the reasoning was satisfactory. An example of positive proactive steps.
4. September 2020
Bewertung ohne vorherige Einladung
Antwort von tingle
Hi Cambridge,
We're sorry to hear that you have not received your order yet. We aim to sort this for you as soon as possible. Can you please email us your order details to enquiries@tingle.com?
Orders placed are always sent out the same day, or anything placed after 2pm is sent out the following day.
Unfortunately once it leaves our premises it’s in the hands of Royal Mail who, on the whole are fantastic and deliver on time, but on the odd occasions delays have happened.
Our main aim is to make our customers happy. We hope to hear from you.
Kindest regards,
Tingle Customer Care
Quick and discreet service.
3. September 2020
Bewertung ohne vorherige Einladung
Very easy to order
Very easy to order. Great price. Quick delivery.
3. September 2020
Bewertung ohne vorherige Einladung
Very happy with the service.
Very happy with the service given by Tingle.
I did have a problem with my order but this was dealt with quickly and professionally by their customer care department. Excellent communication throughout.
Buy from this company with confidence.
27. August 2020
Bewertung ohne vorherige Einladung
I love it but there needs to be more…
I love it but there needs to be more singles to buy and shipping a little cheaper !
22. August 2020
Bewertung ohne vorherige Einladung
Excellent service quick delivery
30. Juli 2020
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.