DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... Mehr ansehen
Unternehmen hat geantwortet
Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... Mehr ansehen
Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.
Kontaktinformationen
209b Chipstead Valley Road, CR5 3BR, Coulsdon, Vereinigtes Königreich
- 020 3432 5586
- enquiries@tingle.com
- tingle.com
1.3
Ungenügend
1785 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Order never arrived.
Order never arrived.
Emailed Tingle to make them aware of this, no response.
Held off initial request to rate the service to allow for the chance of a delayed arrival.
Further request to rate their service received, yet still no package arrival after 14 days, no response to my email and no refund received.
Very very poor service.
22. September 2021
Did an order on 28th August still not…
Did an order on 28th August still not arrived! I've now sent 2 emails to the support desk this week a d still no response
11. September 2021
Took 3 weeks to arrive
Took 3 weeks to arrive, was more than twice as expensive than alternative sites that delivered sooner once my original delivery estimate was surpassed. Wasn't notified/reminded that tracking information was available. Was expecting a padded envelope but was delivered in a cardboard box, with the contents rattling around inside. Used to be a good service, seriously gone down hill, would not recommend anymore unfortunately
21. August 2021
Late delivery
Normally very good service from tingle and parcels arrive within the 2-3 days as expected. It’s now 7 days since I placed my order and no sign of delivery yet.
13. August 2021
Dreadful. 14 Days and no delivery or email response.
DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists.
Nothing has arrived after ordering. I've emailed customer services with no response. Where is my order? I am starting to think the company has gone bust and just taken our money.
12. August 2021
Nothing has arrived ordered 3rd August…
Nothing has arrived ordered 3rd August on a second class postal service and 10th today and nothing has arrived
Do you have any POD
10. August 2021
Delivery always late
My wife has an account and we usually order using her details however, the delivery is always longer then they state on the website. Thought it might be different if I register as a new customer but it’s been 7 days and still nothing! Pretty poor
1. August 2021
Appalling customer service
If I could give Tingle no stars I would have
Placed an order over 1 week still not arrived tried phoning email but no reply back
I dont like giving companies a bad review but they pushed me to the limit
Customer service is something else
Dont touch this company
27. Juli 2021
Very disappointing so far
Very disappointing so far. I have not received any correspondence or dispatch confirmation one week after making a purchase, despite the item showing on the website as being in stock I tried contacting the support desk email and have heard nothing back.
22. Juli 2021
poor service
poor service
Ordered 2 quantities of the same product and got only one plus something that didnt order at all..
never again with that crowd
12. Juli 2021
Should have received order on Thursday…
Should have received order on Thursday 8th July at latest.
Now 12th and still no order delivered and no response to the email I sent questioning my order and requesting the delivery charge back.
Very poor service
12. Juli 2021
Messed up order
I ordered the Tenga reusable air-tech. Instead you sent me two of the disposable cup series, the rolling head and soft tube
1. Juli 2021
Having sent the wrong item and not…
Having sent the wrong item and not reacting to mails concerning this.
16. Juni 2021
Order not received
Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger.
Lots of similar reviews lately, guessing something's gone wrong with the company.
Go elsewhere.
9. Juni 2021
Bewertung ohne vorherige Einladung
I haven’t received my order.
10. Mai 2021
Antwort von tingle
Hi.
Thank you for your feedback, we sorry to know you have not yet received your parcel. Our team will now contact you to investigate further what has happened with your parcel.
We aim to sort this out for you.
Kindest regards,
Tingle Customer Care
Antwort von tingle
Hi Terry,
Our customer team has responded to you. We apologise for the inconvenience this has brought to you. We are working alongside Royal Mail to ensure we can eradicate delays in the future. Meanwhile we want to resolve this for you.
We will keep in contact until this has been sorted.
Kindest regards,
Tingle Customer Care
Not the best
Speed of delivery was average, and packing could have been better and made to fit through the letterbox.
Items delivered had a very poor expiry date, so disappointed as I will probably have throw a lot away and reorder.
3. Mai 2021
Antwort von tingle
Hi Erica,
Thank you for your feedback. We would like to sort this for you, can you please email us your order details to support.desk@tingle.com?
We apologise for the inconvenience this has caused you and we really want to resolve this for you.
Kindest regards
I have yet to receive the item.
I have yet to receive the item.
This was posted out on Monday and it's Friday and still have not received it. Can anyone advise where it has gone please?
***Update***
This has now arrived today.
Thankyou
23. April 2021
Antwort von tingle
Hi Ryan,
Thank you for your message. We're sorry to hear you did not received your parcel.
Can you please contact us at support.desk@tingle.com with your order number so our team can resolve this for you as soon as possible?
Royal Mail has been doing an excellent service over the years we have been with them, however we are working together to get issues as this to be eradicated in the future.
We dearly apologise for the inconvenience this has caused you and we can ensure you this will be resolved.
Kindest regards
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