Time Etc Bewertungen 269

I was a member for 1 month, Well I didn't complete the full month canceled before the time ended.

My goal with getting their service was to find someone that could take over the roll of office assistant. In my mind the tasks were fairly simple, contacting clients about when service will be provided, data entry into spread sheets create new forms to make the systems I have in place better.

What I ended up getting were assistance that did not keep clients updated, or followed up with clients after projects,

I was spending time creating the spread sheets for the assistant and adding the information needed in. So that they could see what was needed while talking to them through zoom, then the assistant would just go off and do their own thing returning data to me in an unorganized manner.

Any forms that needed created I had to get a basic template for them and then it still would take days to get back to me

All together it was the most unorganized and chaotic month in my business since I started the company

Edit Edit Edit

I will add this in. After leaving this review the Louise at Time Ect reached out to me and while the problems I had with the company were not taken care of they did refund my money for the month that I was with them

Not many companies will do this any more and I was truly in shock that they did that.

I will move this review from a 1 start to 3 only because of how the higher levels treat clients.

Take the time to find the correct person who works well with you and you will indeed save time to do the other things that you need to give attention too. I am finally getting things done that I have felt lingering on me for quite a while. give it a try!

Rapid onboarding and Lynsey has the professionalism I’m looking for.

Fantastic experience so far with Daisy. The system is also really intuitive and there's a lot of help to get started.

TimeEtc is the best investment I've made for my small business. Every time I work with TimeEtc, it's a pleasure. My dedicated assistant is great, and I like the personalized service of my "client happiness team." I really feel like someone always has my back and is as committed to my success as I am.

Jackie completes my urgent administrative tasks efficiently, and quickly. I've been working with her for a short time, but the stress relief is substantial, and I look forward to continuing to work with her.

TimeEtc has provided a great assistant for me who has been willing to work through the learning process during a really stressful time, and even with a rough start, she has been very dependable and helpful!

I really like and admire Lara Frances' review and how Lara rectified her misquotes when challenged. It makes her comment commendable and very helpful for those new to this sector.

In all honesty, I had forgot that I had applied for this VA opportunity but I received an unsuccessful notification this morning. Time etc informed me I wouldn't be taken forward to the next stage but did suggest alternative freelancer platforms which I thought was helpful until I read the reviews for each one.

In my experience, I felt the questions asked were very long winded. Time etc collate A LOT of personal information. As I progressed through the application it became clear the VA opportunity through time etc is essentially, a high demand job for considerably low pay (11-15ph).

From memory, there was a question along the lines of "How would you feel if a client sent you an immediate task to complete out of normal working hours" That instantly let me know, this may be a toxic opportunity.

As I'm new to the world of freelancing I'm open minded, however, this experience has prompted me to read reviews first as I'm learning something new everyday.

Giselle

Response to comment:

Hi Barnaby,

Thanks for your reply which I wasn't expecting at all.

Firstly, my initial review isn't negative. I feel it is a balanced summary based on my experience. Apologies if you feel slighted by my commentary.

Please be assured that I am not frustrated, I've moved on, hence why I'm perplexed by your comment. I am solely sharing my experience of your companies application process.

Also, considering you are working with 700 VA's and have a strong trustpilot rating, that highlights that you are running a highly effective company. However, not every candidate has the same experience, and platforms such as trustpilot enables people to share those experiences to help others.

Please see it as constructive feedback.

Take care and all the best,

Giselle

I work overseas so difficult for me to help my mother with day to day needs. Georgina has been helping my mother especially with online books and the likes in a patient and diligent manner. My mother now says she couldn't live without her!! My limited interactions with Georgina have been very positive.

You get very customer friendly support from the very start and they stay in touch to make sure that you are happy with their services.

Ashley is wonderful! She has been a godsend to me. She helps me everyday to be more organized and stay on top of things. I am grateful for her!

Donna is reliable, efficient and organized

One of the BEST administrative assistants I’ve had in my long professional experience!

I was so nervous about hiring a VA and a VA service. I've been burnt before and honestly wasn't sure I was ready. I love the process, the secure payment, secure password tools, the app, just the whole experience. So far my VA has been amazing. She's professional, communicative, and gets stuff done! Well worth the money.

saving me alot of time to focus on my business first

Once I found the right assistant, Sarah, everything has gone beautifully. Her work is of high quality. She has many capabilities that match what I need. She communicates clearly about time estimates and instructions. She is friendly and kind.
jennifer

Outstanding customer service from the very start that has remained consistent.
Sometimes you connect to a company and receive amazing service until you need help with something. Here at Time Etc, you can count on amazing service every day from every person you speak with. This is what I appreciate the most.
I am happy to make referrals to anyone I know needed a virtual assistant.
Time Etc will go above and beyond to match you with the right person for your team and will keep working until you are HAPPY.

HIGHLY recommend!
Signed A happy client.

Monserrat does great work and has very good energy. We are excited to continue working with her.

Room to Breathe!

My virtual assistant has given me an opportunity to get my email under control and has given me room to breathe and wrap my head and TIME on only what is critical and necessary instead of getting bogged down by the noise of tasks that can be handled by someone else.

I did have a not so great experience with my first assistant, but Time, etc quickly replaced them and it has been smooth sailing for over a month now. Worth every penny!

Shenita is a highly supportive and diligent team member. Her thoughtfulness and optimism make her an excellent asset on projects that have challenging or time-sensitive goals. Shenita's calm approach and consistency was crucial for maintaining overall perspective, motivation, and achieving weekly and daily targets. Highly reliable and effective assistant.