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BELAY Bewertungen 38

TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So far so good. On boarding process was wonderful. Ashley has been a godsend, helping to make the process easy and even checks in periodically So loving having a new EA and look forward to seeing how... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently started working with Belay to find an assistant. There were a few small hiccups during onboarding while we worked through initial expectations, but their team was extremely thorough and he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

It has been a bumpy start. We are testing this service to supplement our traditional hiring process for a fractional role. The initial point of contact seemed to over promise. We wanted a local person... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Working with Belay has been an amazing experience so far. Their team made the process of finding and matching me with an Executive Assistant incredibly smooth and intentional. They really took the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. B2B-Dienstleistungen

Vom Unternehmen geschrieben

If you’re busy growing an organization, you know finding the right help is difficult, and once you realize you need support, the last thing you have time for is a lengthy hiring process. Job postings, interviews, and references take up valuable time you’d rather spend on growing your organization. BELAY can help. Since 2010, BELAY’s flexible staffing solutions have enabled thousands of leaders — across hundreds of industries — to delegate the details and focus on what matters most. Need a Marketing Assistant for your legal practice, or an Executive Assistant for your nonprofit, or a Personal Assistant for you and your brand? We’ll connect you with a dedicated partner who understands your world, so you can lead with confidence. Or maybe you need monthly reconciliations, budgeting help or high-level financial strategy. BELAY scales with you every step of the way. From bookkeepers and CPAs to fractional CFOs and more, our U.S.-based Financial Experts give you the clarity you need to grow without the full-time overhead. With an award-winning culture and employee satisfaction rate, BELAY attracts the best. And our standards are high – with a lower acceptance rate than Harvard. We have the nation’s largest pool of exceptional, U.S.-based professionals ready to help you transform the way you work. Get matched in as little as a week. Find your right hire — right now — with BELAY.

The BELAY Right-Fit Guarantee

The BELAY Right-Fit Guarantee: If your first match isn’t the right hire, we guarantee a hassle-free rematch anytime at no additional cost.

BELAY’s matching process is proven and true. With a 93% first-match success rate, we feel confident that we can find the right solution for your needs. If you do fall into the small percentage of people who are not satisfied with their BELAY hire, you are protected by the BELAY Right-Fit Guarantee. If your first match doesn’t fit your needs or your personality at the end of 30 days, we guarantee a hassle-free rematch. That means you don’t have to fire your first match or search for a new hire – we take care of all of that, and we do it at no additional costs with as little downtime as possible so that you can get back to doing what you do best. Over the past decade, we have successfully matched over 10,000 busy leaders like you with the solution they needed, and we’re confident that we have your right hire in our bench of over 2,000 exceptional professionals. But we understand as a leader, you’re used to making the decisions, and it takes some trust to hand over a decision as big as this one to someone else. That’s why we make this guarantee — because your peace of mind is important to us.

Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

38 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

So far so good first month

So far so good. On boarding process was wonderful. Ashley has been a godsend, helping to make the process easy and even checks in periodically
So loving having a new EA and look forward to seeing how things go in the future. 🤩

30. Mai 2026
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Antwort von BELAY

We appreciate you taking the time to share this, Lisa! It means so much to hear you're off to such a great start.

We're excited to be part of your journey and look forward to supporting you as you and your Executive Assistant continue building a great partnership.

Thanks for trusting BELAY!

Bewertet mit 5 von 5 Sternen

Im still in onboarding But so far…

Im still in onboarding But so far everything has been above and beyond what i was getting eslwhere

27. Mai 2026
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Antwort von BELAY

Thank you so much for your kind words, Dwayne! We're honored to hear that your experience has already exceeded your expectations. We appreciate you partnering with us and look forward to continuing to support you as you move through the process!

Bewertet mit 1 von 5 Sternen

Little results for all the promises made

Little results for all the promises made

16. Mai 2026
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Antwort von BELAY

Thank you for taking the time to share your feedback, Mario. We’re sorry to hear that your experience isn't meeting your expectations.

We strive to deliver meaningful results and a high level of service to every client, so we value your feedback as an opportunity to learn and improve.

Thank you again for sharing with us.

Bewertet mit 5 von 5 Sternen

The Belay staff are incredible

The Belay staff are incredible! Friendly, professional, excellent communicators, and they connected me with a Fabulous EA!! I couldn't be happier with my decision to go with Belay. Others in this space don't even come close to what Belay can deliver!

28. April 2026
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Antwort von BELAY

Thank you so much, Phillip! We're thrilled to hear that you found such a great fit in your Executive Assistant and that our team delivered the communication and support you were looking for. Your kind words mean so much to us, and we're grateful you chose BELAY!

Bewertet mit 3 von 5 Sternen

It has been a bumpy start

It has been a bumpy start. We are testing this service to supplement our traditional hiring process for a fractional role. The initial point of contact seemed to over promise. We wanted a local person as we're in a major city, we wanted to review top 3 CVs, and we wanted a background check. All of this which seems standard to us has proven more complicated than expected. We are hoping to have a kick off soon with an EA pending the results of the background check we had to conduct ourselves. We are optimistic about working with her. However, the service of Belay has room to be improved.

24. April 2026
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Antwort von BELAY

Thank you for taking the time to share your experience, Laura. We appreciate your patience as we've worked through the process with you. We're excited for you to get started with your new EA and grateful for the opportunity to earn your trust!

Bewertet mit 5 von 5 Sternen

Belay has been great!

I appreciate the connection Belay has made and the guidance and support offered after a match. So far so good!

29. April 2026
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Antwort von BELAY

We're thrilled to hear you've had a positive experience with both the matching process and the support that followed. Thank you for taking the time to share your feedback, Alex!

Bewertet mit 1 von 5 Sternen

I signed up for Belay's 60-hour-a-month…

I signed up for Belay's 60-hour-a-month plan for my size (small/early) business, which should be more than enough hours. My VA started out strong but quickly got distracted, going down random rabbit holes, then not doing work and ignoring prompts from clients and team on Slack. When I surfaced this to Belay, it was not handled well, and when I gave 30 days' notice, they kept the same VA who wasn't delivering on, so I basically paid for 2 months of no real work.
When I flagged the handover wasn't client-ready, the VA suggested I hire someone to handle the migration, all in all, a waste of money and time.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von BELAY

Thank you for sharing your feedback, Michelle. We’re sorry to hear the experience didn't meet your expectations. Our goal is always to provide support that serves our clients well, and we appreciate the opportunity to learn from your experience. We wish you and your business all the best moving forward!

Bewertet mit 1 von 5 Sternen

Disappointing experience

The initial call was great but the person who was supposed to find me an assistant made me feel like my busy schedule would make me impossible to work with and told me to look for another solution. I was really disappointed in the tone of the interaction. I have had a number of employees for many years who have been very loyal and would vouch that I am not difficult to work for, but this person made me feel bad about myself. I have since identified someone to help me on my own and I am disappointed that I wasted time with this company.

23. April 2026
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Antwort von BELAY

Hi Seema, thank you for taking the time to share your experience. We’re truly sorry to hear that your interaction left you discouraged, as that's never the experience we want anyone to have with our team. We appreciate the opportunity to learn from your feedback and are grateful you gave BELAY a try. We wish you all the best with the support solution you’ve found!

Bewertet mit 3 von 5 Sternen

Better Value Articulation

Great people and connection, but the value proposition isn't clear. You're significantly more expensive than most competitors for reasons that are unclear, nor were made clear.

22. April 2026
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Antwort von BELAY

Thank you for your honest feedback, Cory! We’re grateful for the opportunity to connect with your team and appreciate your perspective on our pricing and value proposition. Your feedback helps us improve, and we wish you all the best moving forward!

Bewertet mit 5 von 5 Sternen

Great experience

easy to get started. very competent and responsive.

22. April 2026
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Antwort von BELAY

That's what we like to hear, Torsten! Thank you for the kind words.

Bewertet mit 5 von 5 Sternen

Gelpful, responsive and patient

Great helpful, responsive and patient to find the right fit for me. Thank you Belay !

14. April 2026
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Antwort von BELAY

Thanks, Jordan! We’re grateful for the opportunity to support you and are so glad to hear you felt cared for throughout the process. Finding the right fit is incredibly important to us, and we’re thankful for your trust in BELAY.

Bewertet mit 5 von 5 Sternen

Shiloh is amazing

Shiloh is amazing. She took the time to deeply listen to what I was saying and found the exact right person for what my company needed. My only regret is how long I waited before getting this process started.

12. April 2026
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Antwort von BELAY

Thank you, Kimberly! We’re so glad Shiloh took the time to truly listen and connect you with the right fit for your company. We appreciate your trust in BELAY, and we’re so glad you finally joined us — we’re grateful to have you here!

Bewertet mit 5 von 5 Sternen

Thank you for making the migration to…

Thank you for making the migration to ADP such an easy process. The entire staff at Vertical Church is excited about this change, as everyone now has their pay stubs readily accessible at their fingertips.

8. April 2026
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Antwort von BELAY

Luis, thank you for your kind words! We’re so glad the transition to ADP has been a smooth experience for you, your employees, and your church. Knowing your team now has easy access to their pay information is exactly the kind of outcome we hope for, and we’re grateful for the opportunity to support you through the change!

Bewertet mit 5 von 5 Sternen

Felt heard

Felt heard. Thorough discussion of our issues. I hope we can clean it up!

31. März 2026
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Antwort von BELAY

Thanks for your feedback, Leslie! So happy to hear you felt heard and now hopeful about the cleanup!

Bewertet mit 5 von 5 Sternen

Why did I wait so long

After making the decision to go with a virtual assistants, I needed them quick due to an upcoming month long trip to the UK. Belay understood my urgency and found me not one but 2 compatible assistants (Bookkeeper and Executive Assistant) within a very short time frame and I was able to begin onboarding prior to leaving for my trip. Both assistants are doing amazing and onboarding has been so easy due to their prior knowledge of the software and my area of business. Now I am just mad that I waited so long to make the decision to use Belay.

25. März 2026
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Antwort von BELAY

Jennifer, thank you for trusting us! We’re so happy to hear they’ve made onboarding smooth and impactful from the start!

Bewertet mit 5 von 5 Sternen

Great follow up and professionalism…

Great follow up and professionalism through the entire process. You definitely get what you pay for!

17. März 2026
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Antwort von BELAY

Emerson, thank you so much for the kind words and review! We strive to always exceed your expectations.

Bewertet mit 5 von 5 Sternen

So helpful!

So helpful!
We had a thoughtful conversation about my needs. Created a really perfect match. Kind and understanding process.

23. Februar 2026
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Antwort von BELAY

This made our day — thank you so much, Monica! Thank you so much for trusting us with your partnership!

Bewertet mit 5 von 5 Sternen

Amazing customer service that resulted…

Amazing customer service that resulted in a fantastic fit. I LOVE my new VA and have appreciated Belay's ongoing support as we get settled into our new working relationship.

11. März 2026
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Antwort von BELAY

This is what we love to hear, Stephanie — and it's why we do what we do. Thank you so much for the feedback! Best way to head into the weekend.

Bewertet mit 5 von 5 Sternen

Elle and Becky are wonderful…

Elle and Becky are wonderful representatives and love working with them

27. Februar 2026
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Antwort von BELAY

We're so happy to hear this, Eddie! We'll be sure to pass your feedback along to them both. Thank you for taking the time to leave us a review!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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