"Hiring my virtual assistant through Time Etc. has been one of the best business decisions I've made. Rebecca stepped in almost immediately and has been professional, organized, and a wonderful repres... Mehr ansehen
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Das sagen Bewerter
Nardia demonstrated what excellent customer service is all about! She really paid attention to what mattered most to me and what worked and what didn't. And she found Vashti for me who is terrific!... Mehr ansehen
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I hired Christina as a temporary social media director for my company during a complete restart of my Instagram account. In the early stages, I felt uncertain about how to structure and prioritize t... Mehr ansehen
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Very high quality VA's that charge by minute as opposed to by hour and are quite efficient with their time. Far exceeded my expectations; night and day compared to some lower end VA groups I had tried... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Experienced Virtual Assistants by Sir Richard Branson's former assistant. Up to 90% more cost-effective than hiring full-time. U.S. and UK.
Kontaktinformationen
Lyndon House, Hagley Road, B16 8PE, Birmingham, Vereinigtes Königreich
- happiness@timeetc.com
- timeetc.com
4.9
Hervorragend
269 Bewertungen
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Efficient, timely, well organised support
Dharmisha and Lucy have been fabulous in supporting me with my business admin as a therapist. They really make a difference and are both passionate in their support. Dharmisha has excellent creative skills as well as great general admin support. She has helped me on wix, googlespace, canva and zanda to name a few. When I had a recent bereavement, Lucy Customer experience manager, sent me some flowers which was so thoughtful.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Becky,
Thank you so much for taking the time to share this! We're thrilled to hear that Dharmisha and Lucy have been such a positive support for you and your business.
It’s wonderful to hear that Dharmisha’s creative and administrative skills have made a real difference, and - alongside her passionate support - I’m so glad Lucy’s thoughtful gesture during your bereavement was meaningful.
I’ll be sure to share your kind words with both of them - they’ll be delighted to know their support is so appreciated. Thank you again for sharing your experience!
Louise,
Client Experience Manager
The secret is customer service.
There are essentially two services running through Time Etc:
1. Your assistant
2. Customer management
#2 is fully in their control. And they work hard to make sure their customers are happy. Five start treatment.
On the other hand, #1 can be difficult. I've invested some time in some duds. But I've had sustained help from two stellar assistants.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi David,
Thank you so much for taking the time to share your feedback - we really appreciate your honesty and detail.
We're thrilled to hear that our customer management team has provided the five-star experience we aim for, and that you’ve felt fully supported on that side. Lucy will be really pleased to hear you've been happy with her support.
I also completely understand your point about finding the right assistant. Matching the right person to your needs can take a little time, and I appreciate your patience as you’ve worked through that process. It’s fantastic to hear that you’ve now had sustained support from two stellar assistants - that’s exactly the outcome we hope for!
Your feedback is invaluable, and we’ll continue working to make every aspect of Time Etc. as seamless and effective as possible. If there's anything I can do to turn your experience into a five-star one, you're very welcome to reach me directly on louiseclarke@timeetcteam.com.
Thank you again for sharing your experience and for trusting us along the way.
Louise,
Client Experience Manager
Time etc are fantastic company…
Time etc are fantastic company providing an excellent service, and are both extremely professional and a pleasure to deal with, especially Laura Diver.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Andrew,
Thank you so much for your kind words. We’re delighted to hear you’ve had such a positive experience with Time etc. Providing a professional, supportive service is always our goal, so it’s wonderful to know this has been your experience!
Laura Diver will be especially pleased to hear your feedback - we'll be sure to pass this on to her! We truly appreciate you taking the time to share your experience - thanks again.
Louise,
Client Experience Manager
This has been one of the most important…
This has been one of the most important phone calls I made—Time Etc perfectly paired me right off the bat. Thank you!
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Emily,
Thank you so much for taking the time to share this - it really means a lot to us.
We're genuinely delighted to hear that your pairing felt like such a great fit from the start - that’s exactly the experience we strive to create!
We appreciate you being here, and as always, we’re here if you ever need us.
Louise,
Client Experience Manager
Perfect or growing companies
Time Etc is purpose built for companies like ours. Big enough to need help, too small to hire full time people. Scalable to fit our needs, bringing vetted and great people to the table.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Mark,
Thank you so much for your kind words - this is exactly what we aim to provide.
We know many growing businesses reach that stage where support is essential, and it’s wonderful to hear that the flexibility of support and quality of our assistants are making a real difference for you.
We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you as your business grows.
Louise,
Client Experience Manager
Kylie and Nardia have been great
Kylie and Nardia have been great. Nardia did a great job from the onboarding/admin side and Kylie has done really great job on the VA side. If you are looking for VA's that work quick and effectively go check out Time Etc.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Keith,
Thank you so much for taking the time to share this - we really appreciate it!
It’s great to hear that both Nardia and Kylie have got things off to such a positive start for you. We’ll be sure to pass your kind words on to them - they’ll be thrilled to hear how helpful their support has been.
Thanks again for choosing Time etc - we’re really glad to be supporting you and look forward to continuing to work with you.
Louise,
Client Experience Manager
I am a freelancer but also Audhd
I am a freelancer but also Audhd. I’ve been working with Time etc for a few months and the weight off my mind has been amazing. I struggle with executive dysfunction and my VA has helped organise and keep me working on the parts of my job I like while she enjoys the parts I don’t 😅 thank you Time!
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Katy,
This means so much to hear - thank you for sharing!
We’re really glad your assistant has been able to take some of that load off and help you focus on the parts of your work you actually enjoy. That’s exactly what we hope for when we match clients and VAs - less stress, and more space to do your best work.
We're glad to be supporting you! Thanks again.
Louise,
Client Experience Manager
Great work from Brittany
I am really enjoying the work the Brittany Luechoy with Time Etc is doing for me.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Lavonne,
Thanks so much for sharing this - we’re really pleased to hear how much you’re enjoying working with Brittany. It’s great to know the support she’s providing is making a positive difference for you. If there’s ever anything else we can do to support you, we'd love to hear it.
Thanks again!
Louise,
Client Experience Manager
Great team
The team at time etc. are super responsive and the people I've worked with - both in terms of support - Leah is great - and then the PAs themselves have been great, especially Karen and Tam. I'm really pleased I found them as it's a cost-effective, practical solution for my business.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Katie,
Thank you so much for the lovely feedback - it really means a lot to us! We’re so glad you’ve had a positive experience with the team, and I’ll be sure to pass this on to Leah, Karen, and Tam as well. It’s great to hear the support has felt both practical and cost-effective for your business - this is exactly what we aim for! Thanks again for taking the time to share this, and we’re really pleased to be supporting you.
Louise,
Client Experience Manager
I've loved working with Virtual…
I've loved working with Virtual Assistants from Time Etc. They have been professional, organized, and make it easy for me to finish the small tasks that I would otherwise put off.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Samantha,
Thank you so much for sharing this. We’re really pleased to hear that Sarah has helped make those smaller, easy-to-delay tasks feel more manageable. It’s great to know the support has been professional and well organized too - that’s exactly what we aim for, so we're really glad this has shone through in your experience.
We really appreciate you taking the time to leave a review - thanks again!
Louise,
Client Experience Manager
Five-Star Support with Real Results
Lucy at Time, etc provides a rare balance of strong business execution and genuine personal care. She is highly responsive, respects time, and communicates clearly—qualities that make working with her efficient and dependable. Her ability to quickly connect me with skilled, well-trained assistants has been a major asset in scaling my social media and marketing efforts. Having access to a large pool of proven, five-star assistants adds real, measurable value.
What truly sets Lucy apart is how she goes beyond the transaction. She follows through, anticipates needs, and takes personal ownership in ensuring outcomes are right, not just completed. Her service reflects professionalism, diligence, and a sincere commitment to helping others succeed—five-star business support delivered with a thoughtful human touch.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi John,
Thank you so much for taking the time to share this - it really means a lot. We’re delighted to hear how impactful and valuable the support has been, both in terms of scaling your marketing efforts and in the way Lucy has supported you throughout the process.
Your words capture exactly what we strive for: reliable execution paired with genuine care and ownership of outcomes. Lucy will be incredibly appreciative of this feedback, and we’re grateful for the trust you’ve placed in us and our assistants. Thank you again for such a thoughtful review, and we look forward to continuing to support you!
Louise,
Client Experience Manager
They market well but perform poorly with some effort to make it right.
We’ve had 4 assistants with Time Etc. Within two different companies. None have worked out entirely. Although 1 did better than the others and I think has potential with the right management.
One quit without telling anyone and not even Time Etc knew she stopped working for them, for weeks. We found out only once customers started calling saying they couldn’t get a hold of her. With weeks of work incomplete and no clear sense for what was what, Time etc’s response was not great initially. They completely ignored the discussion and instead just send a casual email asking us to pick another assistant. They didn’t call or try to discuss outstanding work, status etc.
Another assistant just kept telling us each week why they couldn’t get done with the work from the previous week. It always seemed to be a misunderstanding. When we let them go, both Time Etc and them were confused.
Another, we only assigned one task type and it needed to be done daily. It was a 20min task when she would perform it. We would constantly learn she was weeks behind on it. We would ask her for a daily email just so we knew it was done. She’d send the email for the 1st couple days and then just stop. The funny thing was, our hours were always used somehow.
Time etc as a company doesn’t have an answer mostly. They don’t seem to manage the staff. They don’t have good systems to know what’s going on with the team or work. We've grown suspicious of their screening and question whether its all they claim. The assistants often don’t have common software or the skills Time etc boasts. When there’s an issue, Time etc's first response is typically just an offer to change the assistant and “start over” leaving the training and catch up to be the client's burden.
They market well but performance has really struggled. With the changes of assistants, expiring of unused hours and little management, we've grown frustrated after quite a bit of patience and effort to resolve before cancelling.
I keep thinking it was me until other staff and a second company brought time etc on and had the same experiences.
The one thing they did seem to respond to was the cancellation. At that point, they reached out to see what they could do to help reduce the burden of the experience and the time lost. In fact, at that point, a particular Tine Etc manager stepped in and worked pretty darn hard to see that the experience ended differently than it had been. Over the final several weeks, they were helpful, involved, looked after the work that needed to be closed out, followed up to see that work was being transferred back to us and communicated frequently. We were grateful in the end for the effort to finish strong despite our ultimate cancellation. We hope they can make the necessary adjustments so that they and their clients can thrive in this much needed space.
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Selah,
Thank you again for sharing your feedback so openly. I fully acknowledge the experiences you’ve described and understand the disruption this caused across multiple assistants and accounts.
I’m grateful we’ve been able to talk through this in detail, as it’s helped me properly understand where things broke down and how that impacted you. Your feedback has been reviewed at a leadership level, and the areas you highlighted - assistant continuity, visibility of work, and how issues are handled when things don’t go to plan - are already being addressed through immediate improvements. Your insight has helped sharpen that focus.
While this experience isn’t reflective of the standard journey we aim to deliver for most clients, it clearly highlighted gaps in how this situation was handled, and we take responsibility for that. The learning from this is being taken seriously and is actively informing the changes we’re making.
I’m also pleased we were able to reach a resolution that felt right for you, and I want to thank you again for engaging so constructively throughout the process. While this doesn’t undo what you experienced, I appreciate the opportunity to learn from it and improve.
If you do decide to update the review at any point to reflect how this was ultimately resolved, we would of course appreciate that - though there’s absolutely no obligation. Either way, thank you for the openness and fairness you’ve shown.
I’m committed to continuing to support you as we work through the next steps together.
Best regards,
Louise
Client Experience Manager
Time,etc is highly recommended
Time,etc. has been essential to my business. Because My Time,etc assistant Arianna is not only detail-oriented but also proactive in finding solutions to problems. That quality gives me peace of mind.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Tom,
Thank you so much for sharing this - it really means a lot to us!
We’re delighted to hear how impactful Arianna has been for your business. Her attention to detail and proactive approach are exactly the qualities we look for, and it’s wonderful to know she’s giving you that peace of mind.
We truly appreciate you being here, and we look forward to continuing to support you!
Louise,
Client Experience Manager
I absolutely love the support from my assistant, Melissa.
Having assistance has really freed up time for me to work on more important tasks. I absolutely love the support from my assistant, Melissa. She is outstanding.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Stephanie,
Thank you so much for sharing this! Freeing up your time to focus on what matters most is exactly what we aim for, and we’re thrilled to know how much of a difference this has made for you. It’s wonderful to hear your positive thoughts about Melissa's support, and we’ll be sure to pass along your kind words - she’ll be delighted to hear them. Thanks again for taking the time to share your experience - we appreciate you!
Louise,
Client Experience Manager
HIRE Time Etc. NOW! They're Awesome!
Time Etc. is a truly fantastic company. They are highly professional, and even more than that, the most customer satisfaction company I have encountered. I have been a customer for 1.5 years and deciding to hire them was truly one of the best professional decisions I have ever made. My assistant is an absolute STAR and we were matched through Time Etc. hyper focus getting to know me and my needs. HIRE Time Etc. NOW. You will NOT be disappointed!!
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Donzel,
Thank you so much for your amazing review!
We’re thrilled to hear that your experience with Time etc has been so positive over the past 1.5 years and that your assistant has been such a great fit. It’s also wonderful to know that our team’s dedication to understanding your needs has made a difference.
Your kind words mean a lot to us, and we’re so glad we could help make your professional life easier. We look forward to continuing to support you!
Louise
Client Experience Manager
Tyieshia is a delight to work with
Tyieshia is a delight to work with. Flexible, open, and filled with great ideas to help our team get organized.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Priscilla,
Thank you so much for sharing this wonderful feedback!
We’re thrilled to hear that Tyieshia has made such a positive impact on your team.
We truly appreciate the opportunity to support your business and look forward to continuing to help your team thrive!
Louise,
Client Experience Manager
Hiring a VA with Time etc has been a life changer
The company itself is really wonderful. They've handled staffing changes seemlessly and the communication is top notch.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Neil,
Thank you so much for your kind words! We’re thrilled to hear that working with Leann has been a life changer - that's amazing! We take great pride in making things seamless and keeping communication clear - it means a lot to know that’s been your experience, and I'll be sure to pass this along to your account manager, Leah. We appreciate you being part of the Time etc community!
Louise,
Client Experience Manager
My VA is Such an Assett
Jalisa is so helpful and has taken so much stress off of my shoulders. She has saved one of our projects from great delays..Madison is great and always checks in to make sure our needs are being met.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Lisa,
Thank you so much for sharing this lovely feedback! We're thrilled to hear how much of a difference Jalisa and Madison have made - it sounds like their support has really helped your projects run smoothly. I’ll be sure to pass your kind words along to both of them.
We look forward to continuing to support you - thanks again!
Louise,
Client Experience Manager
A Company That Cares
From the beginning my experience with Time Etc has been full of communication and tips to help make my relationship with my VA successful.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Michelle,
Thanks so much for the lovely feedback! We’re thrilled that you’ve found the support and tips helpful in building a strong working relationship with Bayleigh. We look forward to continuing to support you!
Louise,
Client Experience Manager
The company really takes the time to…
The company really takes the time to make sure everything is going well with your assistant. It is quite some work up-front to get your assistant to know everything they need to - but totally worth it! Christina is soooo useful and I feel like I have a partner in my inbox helping me with all my family/work/business juggles!
26. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Time Etc
Hi Louise,
Thank you so much for this wonderful feedback! We're delighted to hear that Christina has become such a valuable partner for you. You're completely right, there is a bit of setup at the start, but we love seeing how it pays off once everything’s running smoothly. We’ll be sure to share your kind words with Christina! Thanks again.
Louise,
Client Experience Manager
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