Tides home and garden really went that extra mile for me,I'm so impressed with the customer service and prompt action to rectify a problem I had with my favourite room spray. Caroline sent me a re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just purchased a corner sofa and armchair. Bespoke design by Tides of Brentwood. Went in for a glass coffee table and came out with so much more. Very helpful staff, and great choice of furnitur... Mehr ansehen
Unternehmen hat geantwortet
It’s not until things go wrong that you truly see what great customer service looks like and this was the case. Through no fault of Tides, my lamp was delivered broken by the courier. Unfortunately th... Mehr ansehen
Unternehmen hat geantwortet
Amazing service from start to finish. Cathrine has been a lovely assistant throughout the whole process when we first walked into the outlet to then liaising with her by phone for all the possible opt... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Gartenmöbelgeschäft
- Innenarchitekt
- Beleuchtungsgeschäft
Vom Unternehmen geschrieben
Tides Home & Garden is an interiors home boutique in Brentwood, Essex. We sell furniture for the Home and Garden, lighting, mirrors, soft furnishings, interior design, curtains, garden furniture, upholstery, flower
Kontaktinformationen
8 High Street, CM14 4AB, Brentwood, Vereinigtes Königreich
- 01277231799
- Info@tideshomeandgarden.co.uk
- tideshomeandgarden.co.uk
4.6
Hervorragend
262 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
As always fab service from Catherine at…
As always fab service from Catherine at Tides.
Always professional and friendly service even down to the delivery drivers.
Newest purchase was the New York coffee table, really really pleased with it.
21. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Tides Home & Garden
Thank you for this lovely review, I will pass on your comments to Catherine and the drivers, It’s always nice to receive such positive feedback
Very accommodating
Great experience so far, just paid a deposit for 4 items and Catherine has been really accommodating with sharing pictures of the other items I couldn’t view at the shop. I also had the option to select my preferred payment method which was really good. I’m so excited and looking forward to receiving the order shortly
21. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Tides Home & Garden
Thank you for this lovely review, I will pass on your comments to Catherine who always goes above and beyond to make sure our customers are happy, It’s always nice to receive such positive feedback
Terrible Service !
I was able to order items that tide and garden were unable to satisfy on the website which indicates to me a disjoint between stock levels and the website.
i yet to receive one item and i ordered it 6 weeks ago. terrible service!
29. Juni 2023
Antwort von Tides Home & Garden
Hi, thank you for leaving a review, we never like to hear that our customers are not happy with the service they received. I have made enquiries about your order but was unable to locate it? Do you have an order number? We’d hate to have missed an order, please email, web@tideshomeandgarden.co.uk and we will look into it for you.
Because I waited 2 weeks for glasses 1…
Because I waited 2 weeks for glasses 1 smashed during delivery it’s handle with care fragile I bet they just bunged it in
5. Juli 2023
Antwort von Tides Home & Garden
We are so sorry to hear you were disappointed with the service you received, we always try to wrap out products as much as we can but sometimes items do get damaged in transit. We appreciate your feedback and will re-look at how items are delivered in future.
Excellent furniture S. James
Very pleased with my coffee table very well made looks lovely in my living room.Will definitely shop at Tides again.
29. Juni 2023
Antwort von Tides Home & Garden
We love receiving such positive feedback, thank you for taking the time to write this great review, we really appreciate it
Amazing corner sofa for the garden
Amazing corner sofa for the garden. This is my second purchase from Tides Home & Garden and the service and communication is second to none. The quality of the product is amazing and exactly how it looks online. So happy with it.
4. Juni 2023
Antwort von Tides Home & Garden
It’s so lovely to receive a great review like this. Our aim is to supply quality products and a great service. Thanks for taking the time to share your experience with us.
Easy ordering very quick delivery love…
Easy ordering very quick delivery love the look of the silver 3 wick candles
13. Juni 2023
Antwort von Tides Home & Garden
Thank for you great review, we really appreciate it
Great tables & service thank you
24. Mai 2023
Antwort von Tides Home & Garden
We are glad that you are happy with your item and the service you received. Thank you
Quick service and very pleased with the…
Quick service and very pleased with the product.
A little expensive for the vase
6. Juni 2023
Antwort von Tides Home & Garden
Thank you so much for your feedback, we always do our best to offer the best prices and are normally very competitive, thank you for shopping with us. We are happy that you were pleased with the quick service you received.
Antwort von Tides Home & Garden
Thank you for this great review, we are so pleased you are happy with your item and the service you received.
Antwort von Tides Home & Garden
Hi, firstly our sincere apologies that you had to wait 4 weeks to receive this item, it was unfortunately out of stock in our warehouse and had to be re-ordered from our supplier. We try hard to send out items as soon as possible and keep our customers informed on any delays but unfortunately this time we could have done better. Apologies again.
Qwalerty stuff well made would not go…to any one else now
Qwalerty stuff well made would not go no were else now deleverd on time well pleased
4. Mai 2023
Antwort von Tides Home & Garden
Thank you for your great review, we are so pleased that you are happy with the items you have purchased and the experience you received
Poor after sales service
3. Mai 2023
Antwort von Tides Home & Garden
I’m so sorry to hear you weren’t happy with our service, we always strive to provide the finest products and service for our customers and are constantly improving everything we do.
Antwort von Tides Home & Garden
Thanks for leaving a great review, we are so hap[y that you are please with your product and our service.
Literally the most amazing smell this…
Literally the most amazing smell this diffuser, we have two in our showrooms in “express Bifolding doors” in Romford and they fill the rooms so many clients ask about them.
I’ve even gone and bought myself one ! 👍🏻👍🏻
6. Mai 2023
Antwort von Tides Home & Garden
So glad you are happy with your diffuser, they are amazing aren’t they!! Thanks for the great review, we really appreciate it.
Arrived and was all smashed
Arrived and was all smashed. Was for a present the following day so they wanted to pick it up to issue a refund. No compensation was even mentioned.
1. Mai 2023
Antwort von Tides Home & Garden
Thanks for taking the time to leave a review, we really appreciate our customers feedback. We are sorry to hear your item arrived broken, we package our items as well as we can but unfortunately sometimes things get damaged in transit.
Literally my fave home shop 🖤
29. März 2023
Antwort von Tides Home & Garden
Ahhhhh, thank you so much 😊 hope to see you again soon
Antwort von Tides Home & Garden
Another great review!! Thank you, we really appreciate it.
very pleased with my purchase and Alex…
very pleased with my purchase and Alex was very helpful and very pleasant thank you
30. März 2023
Antwort von Tides Home & Garden
Thank you for your great review, we appreciate it
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.