More complicated than it needed to be just to book a camping spot for a tent. Frustrating to have to set up a password etc and to have to print off QR codes, not everyone has smartphones, but there's... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bit of a f a g, having to sign into my account (actually, a bit of a f a ghaving to create an account) to access my tickets. A very unnecessary step. Compounded by the word I wanted use being deeme... Mehr ansehen
Unternehmen hat geantwortet
I hosted an event using ticketpass. For whatever reason I didn't get notified when a ticket was sold so I had to go to the website to check how my sales were every so often. Not very useful or efficie... Mehr ansehen
Unternehmen hat geantwortet
I believe this was my nature walk at Crookham and Greenham Common recently,which I found interested. And made me to appreciate the commons more!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A world where attending events is seamless and ethical. Tickets, food, merchandise. All available in one place from a safe, fair and social company. People get the best user experience; event organisers generate more revenue, reduce costs and improve fan loyalty. And the whole time, we'll be generating local social impact together.
Kontaktinformationen
52 Tabernacle St, London EC2A 4NJ, EC2A 4NJ, London, Vereinigtes Königreich
- 020 4579 9029
- support@ticketpass.org
- ticketpass.org
3.5
Akzeptabel
59 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Did exactly as they said they would
Did exactly as they said they would. Not normally a fan of buying tickets online but this lot were fab!!
7. Oktober 2024
Antwort von Ticketpass
Hi Steven,
Thank you! We’re so pleased to hear that we could make your online ticket purchase a smooth experience. It’s wonderful to know that everything worked just as expected, and we’re grateful for your kind words.
Hope to see you again for future events!
Best regards,
The Ticketpass Team
It was a great game of cup football
It was a great game of cup football. Your service was very easy to use.
13. Oktober 2024
Antwort von Ticketpass
Hi John,
Thank you for sharing your experience! It's great to hear you found Ticketpass very easy to use and enjoyed a great game!
We hope to continue making future bookings smooth for you.
Best regards,
The Ticketpass Team
It was easy to book and get tickets
19. Oktober 2024
Antwort von Ticketpass
Hi Ken,
Thank you for the feedback! We’re glad to hear that booking and getting your tickets was easy. We hope you had a good time!
Best regards,
The Ticketpass Team
Easy to use app
8. August 2024
Antwort von Ticketpass
Hi Debbie,
Thanks for the feedback! We’re delighted to hear you found the app easy to use. It’s always our goal to keep things simple so you can focus on enjoying the events you love.
Looking forward to helping with your next booking!
Best regards,
The Ticketpass Team
Antwort von Ticketpass
Hi Pascale,
Thank you for the feedback! We’re really glad to hear you found it easy to use and that downloading tickets or adding them to your Wallet was a breeze. We aim to make every step as simple as possible, so you can enjoy your event with no hassle.
Hope to see you booking with us again soon!
Best regards,
The Ticketpass Team
Antwort von Ticketpass
Hi Juliet,
Thank you for the great feedback! We’re thrilled to hear that everything was easy to use and worked smoothly for you—no fuss, just a great experience.
Looking forward to helping with your next event!
Best regards,
The Ticketpass Team
Bit of a f a g
Bit of a f a g, having to sign into my account (actually, a bit of a f a ghaving to create an account) to access my tickets. A very unnecessary step.
Compounded by the word I wanted use being deemed 'inappropriate'. Welcome to 2024 😏
10. August 2024
Antwort von Ticketpass
Hi Steven,
Thank you for taking the time to share your feedback. We understand that creating and signing into an account can feel like an extra step.
The reason we require an account is to ensure that all your tickets—both active and past—are securely stored and easily accessible in one place. This allows you to have a record of your purchases and manage your tickets efficiently.
If there's anything else we can help with you can reach out at support@ticketpass.org we are here to assist.
Best regards,
The Ticketpass Team
Antwort von Ticketpass
Hi Phil,
Thank you for sharing your experience! We’re happy to hear that booking was easy and everything went smoothly at the venue. Knowing that the whole process was seamless for you makes our day :)
Best regards,
The Ticketpass Team
“It did what it said on the tin”.
11. Juli 2024
Antwort von Ticketpass
Hi Colin,
Thank you for the feedback! We're glad to hear that Ticketpass delivered exactly as expected, just like it should be.
We look forward to see you again!
Best regards,
The Ticketpass Team
was prima geregeld
28. Juli 2024
Antwort von Ticketpass
Hi Mat,
Thank you for your kind words! We’re so glad to hear we met your expectations.
We look forward to providing the same great experience next time!
Best regards,
The Ticketpass Team
very easy to use
5. Juli 2024
Antwort von Ticketpass
Hi Jon,
Thanks for the feedback! We’re pleased to hear you found Ticketpass very easy to use.
Hope to see you back for your next event!
Best regards,
The Ticketpass Team
Simple to use.
1. August 2024
Antwort von Ticketpass
Hi Stephen,
Thank you for your feedback! We’re happy to hear you found our service simple to use :)
Looking forward to see you again soon!
Best regards,
The Ticketpass Team
Antwort von Ticketpass
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear everything went smoothly and that the process was simple. That’s exactly the experience we want for our users!
Hope to see you back for future events
Best regards,
The Ticketpass Team
Antwort von Ticketpass
Hi Philip,
Thank you so much for the amazing feedback! We’re happy to hear you had an awesome experience with Ticketpass :)
Best regards,
The Ticketpass Team
Easy and quick
17. Juli 2024
Antwort von Ticketpass
Hi Maria,
Thanks for the feedback! We’re delighted to hear you found the process easy and quick.
Looking forward to helping with your next booking!
Best regards,
The Ticketpass Team
More complicated than it needed to be…
More complicated than it needed to be just to book a camping spot for a tent. Frustrating to have to set up a password etc and to have to print off QR codes, not everyone has smartphones, but there's a presumption. Surely a reference no. would suffice?
19. Juli 2024
Antwort von Ticketpass
Hi Sharon,
Thanks for sharing your feedback.
Yes, that's suffice. When you arrive to the event, the event organiser will be able to find you using your booking reference.
You also don't need to print your tickets (QR codes) you have the option to add them to your Apple and Google wallet or you can you can access them as PDF on your phone.
The password allows you to have all your active (and past) tickets in one place.
Hope it helps! If we can assist with anything please email us at support@ticketpass.org :)
Antwort von Ticketpass
Hi Andrew,
Thank you for your feedback! We’re so glad to hear you found the process user-friendly and straightforward. Making things simple for our users is our top priority.
Hope to see you at more events soon!
Best regards,
The Ticketpass Team
Don’t fall for it
This company claim to be the fair alternative. The reality is they’re money grabbing liars
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von Ticketpass
Hi Harry,
We really are sorry to hear you feel like that. Our pricing is similar to competitors and unlike anyone else, we are the only ones to pledge 50% of our booking fee to charity and/or social projects. So the reality is that we make less money.
Please feel free to contact us at support@ticketpass.org if there's anything else we can help with.
Best regards,
The Ticketpass Team
No notification of membership number…
No notification of membership number change after receipt of numbers by email. Total confusion ensued. Annoyed at having to pay extra £5 each for two cards.
6. August 2024
Antwort von Ticketpass
Hi Anthony,
Thank you for taking the time to share your feedback with us.
We understand your frustration. Unfortunately we have no control on the amount that the event organiser charges for printing memberships cards.
If there's anything else we can help with please contact us directly at support@ticketpass.org so we are here to assist.
Best regards,
The Ticketpass Team
Easy to access
7. August 2024
Antwort von Ticketpass
Hi Jane,
Thank you for your feedback! We’re glad to hear you found it very user-friendly :)
Best regards,
The Ticketpass Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.