Im Revy_eth on thunderpick if you want to resolve amically that problem. 25$ is the cost of that one star, i betted something on Valorant, the bet was settled as lose, (but result was not offici... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I decided to try Thunderpick because I got tired of bookmakers that take three days to pay out and ask for a ton of documents. What worked for me: Crypto withdrawals. I deposited in USDT... Mehr ansehen
Unternehmen hat geantwortet
Thunderpick online casino is great site, especially for crypto and esports. The interface is clean, the games run smooth, and the withdrawals are consistently fast. I also like the rank system for the... Mehr ansehen
Unternehmen hat geantwortet
My experience with thunderpick.io has been extremely negative. First, my account was limited so that I could only place bets of up to 1 euro per match. That was already concerning, but the bigg... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Thunderpick is an innovative Crypto eSports betting site and online Casino, designed to meet the expectations of the fast-growing community of gamers and eSports enthusiasts. Created by long-time gamers for gamers, Thunderpick aims to provide its users with a lightning-fast betting platform, full coverage of games, competitive odds, and a new first-class game-like betting experience that makes placing wagers on your favorite games even more entertaining. With Thunderpick, you can watch games, bet on live in-play events, interact with other players and thrive as a member of a community that is equally passionate about gaming. We cover all the most popular eSports titles, including League of Legends, CS 2, Dota 2, VALORANT and Call of Duty, as well as Sports betting and 4000+ Casino games. As a leading Crypto-betting platform, we accept all major Crypto coins and we are always expanding our Crypto library, so users will find plenty of Crypto currencies on our platform to choose from. Thunderpick is a licensed entity, and as such, we deliver a legal and safe betting environment that allows users to simply relax and enjoy the game.
Kontaktinformationen
Kanada
- thunderpick.io
3.3
Akzeptabel
380 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I love this site and everything about…
I love this site and everything about it from the games to instant cash out fast deposits amazing chat support.
My #1 site without question.
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you for your positive feedback! We're thrilled to know that you're enjoying everything from our games to our instant payouts, fast deposits, and excellent chat support. It means a lot to know we've earned the spot as your #1 site — we’re truly honored.
Our team works hard to deliver the best experience possible, and your support motivates us to keep raising the bar. If there’s ever anything more we can do for you, don’t hesitate to reach out. We appreciate you being part of our community!
They took 3.75 for a fee of $20.00
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
We take financial concerns very seriously, and would appreciate the opportunity to better investigate.
We've requested additional information and look forward to your response.
It was a great experience by a…
It was a great experience by a experienced helper!!!
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you for sharing your positive experience!
We’re thrilled to know that our team was able to assist you effectively. Your satisfaction is our top priority, and we look forward to serving you again.
Answered promptly to the best of their…
Answered promptly to the best of their ability. I appreciate it.
20. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
We appreciate your feedback and are pleased to know our team responded quickly and did their best to assist you. Thank you for sharing your positive experience.
If you need any further help, don’t hesitate to contact us.
Daren rocks !!!!!!!
Darn was such good help and a pleasure to speak with
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you for your kind feedback! We’re delighted to hear that Daren provided you with excellent support and made your experience enjoyable. We’ll be sure to pass along your compliments.
If you need any further assistance, please don’t hesitate to reach out.
this is a wonderful website
this is a wonderful website i would play here again - KINGLEGEND
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you for your kind words! We’re thrilled to hear that you've enjoyed your experience on our platform.
If there’s anything we can do to make your experience even better, please don’t hesitate to let us know.
I uploaded alldocuments through emial…
I uploaded alldocuments through emial but till no nothing happened just they are trying to cheat the money
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
We take your concerns seriously and are committed to handling your account with transparency and integrity. We want to assure you, there is no intention to mislead or cause inconvenience.
To have this further reviewed, we've requested additional information.
Your patience and understanding is appreciated and we remain at your service should you have any questions.
they have a good support
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
We're glad to hear our support team was able to assist you. Please don’t hesitate to reach out anytime you need help—we’re always here for you.
SCAM
On May 12th, I sent the last requested document (109 days have passed). On June 26, they answered my complaint here and said they would try to help (64 days have passed). I haven't received anything except unsubscriptions. They are very polite in the chat, they inspire hope with answers here, but this is hypocrisy and it won't bring my money back :) My next review and my next words about the fact that this is a SCAM office. I do not recommend it, they are deceivers. Who are trying to remove objectionable comments for them.On May 12th, I sent the last requested document (109 days have passed). On June 26, they answered my complaint here and said they would try to help (64 days have passed). I haven't received anything except unsubscriptions. They are very polite in the chat, they inspire hope with answers here, but this is hypocrisy and it won't bring my money back :) My next review and my next words about the fact that this is a SCAM office. I do not recommend it, they are deceivers. Who are trying to remove objectionable comments for them.
**UPDATE**
I can't access my account either. You blocked me. And no, I don't understand you, you took my money and ask me to be understanding. This looks like mockery. You have all my data. Do you want to pretend to work? Why? Tell me that you scammed me and there is no need to continue this hypocrisy, that you are good.
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
**UPDATE**
Hi there! We've received your email address; however, we're unable to access your account with this information.
--------------------------------------
Hello Sergey,
We completely understand how frustrating this situation has been and appreciate you taking the time to share your experience.
We want to clarify that your account review was completed, and a decision was communicated to you on June 11. While we are unable to reverse the decision made regarding your account, we hope you understand that this outcome was reached after a thorough review.
We regret any disappointment this may have caused and appreciate your understanding.
Antwort von thunderpick.io
Thank you for your feedback! We're glad to hear you’re happy with the fast payouts. We appreciate you taking the time to share your experience.
2490$ suspended
I made a deposit, and as long as I was losing, there were no issues. But as soon as I won a couple of bets in a row, they immediately blocked me. Deposits made amount to approximately $9,830.
My nickname: AlertJayden
2490$ has been suspended.
16. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Hi there! Thank you for sharing your feedback. We understand your concerns regarding the account restriction and the suspended funds. Please note that account reviews are carried out in accordance with our Terms & Conditions to ensure compliance and the security of all transactions on the platform.
To follow up on your account, we've submitted a request to provide your account details.
Try to avoid this site
Try to avoid this site . Once you deposit some crypto on this site , they instantly ban you and ask you to pass the KYC . Instead of having some normal KYC system , you will need to send your documents to some random email . The problem is you can’t withdraw your money anymore if you don’t want to send your documents to someone by this strange method . Any other normal site will allow you to withdraw money even if your account is banned or didn’t pass the KYC system .
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Hello,
Thank you for sharing your feedback. We understand your concerns regarding the verification process and want to clarify that account verification is a standard procedure outlined in our Terms & Conditions.
Please note that document submissions are only reviewed by our secure verification team, and not shared externally. While we understand this process may feel inconvenient, it is in place to ensure the security of all transactions and the integrity of our platform.
We appreciate your understanding and your feedback, which we will share with our team to continue improving the experience for all players.
good person and nice experience
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
We’re glad to hear you had a positive experience, and we truly appreciate you taking the time to share your feedback.
Unfair treatment after repeated verification requests
On Thunderpick, part of my bets were voided. Even so, I went through a humiliating verification process, with repeated requests for documents and photos, which I successfully completed. After approval, I was able to withdraw part of my funds, but immediately afterwards my account was permanently blocked and the remaining balance was seized.
The company cited a violation of Terms 5.1 and 15.1, which I disagree with and consider unfair. It is very disappointing to go through the entire verification process, get only part of your money, and then have the rest confiscated.
I do not believe Thunderpick acts with transparency towards its customers, and I cannot recommend this platform.
10. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Hello,
We're sory to hear about your experience and understand how frustrating this situation must feel. Please know that account reviews, including verification and the application of our Terms and Conditions, are conducted thoroughly to ensure compliance and fairness across the platform.
While we’re unable to overturn or bypass decisions related to violations of Terms 5.1 and 15.1 once they have been finalized, we want to assure you that these actions are never taken lightly. We encourage you to review the specific sections of our Terms for further clarity.
Your feedback regarding transparency is important to us, and we’ll be sure to share it with the appropriate department.
Thank you for taking the time to share your concerns.
Blatantly not following their own TOS
Today Thunderpick decided to ban my account for breaching Terms & Service. They gave no indication of which specific code I broke but they seized every single dollar in my account. I had only placed 4-5 bets and the vast majority of the funds were deposited and never bet! in the email they sent me they said that in according to TOS they seized the remaining account balance. However, when you control F "seize" in their TOS there is only one instance in this clause "Multiple accounts held by the same individual are subject to immediate closure and we reserve the right to seize any funds gained as a result of holding multiple accounts." "FUNDS GAINED" I had lost money on the account and the majority of the money had never been bet once! Deposited money is not considered "Funds Gained" under any interpretation. So they are choosing to not give me a reason to return my deposited funds despite there not being any grounds in any part of their own terms of service. Looking forward to a response because this is complete bullshit and unfair to players.
Edit 8/14/2025: have not responded yet. My 14k, 10-11k of which is deposited unwagered funds are still in their hands. Will be reaching out to ESIC and other notable Thunderpick partners. Do the right thing!
Edit 8/19/2025: 12 days later they have not gotten back to me via any method yet. Still have no cause for why my deposit was seized. AVOID this site!
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you for reaching out and sharing your concerns. We understand your frustration regarding your account status and the seizure of funds.
Please be assured that we take these matters seriously and adhere strictly to our Terms of Service. The decision to suspend an account and seize funds is made only after a thorough investigation, which considers all relevant factors.
To better understand the concerns you've raised, we've requested additional information.
TJ is the goat at solutions
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Hi there! Thank you for sharing your feedback. We’re glad to hear TJ was able to assist, we’ll definitely let them know their efforts are appreciated. If there’s anything else you need, we’re here to help!
Antwort von thunderpick.io
Thank you for sharing your feedback.
We sincerely apologize if your experience has made you feel undervalued; that is certainly not our intention. Customer satisfaction is very important to us, and we take your concerns seriously.
We would appreciate the opportunity to address your specific issues and improve your experience. Please contact us directly so we can better understand your concerns.
Manuel is the best live support
Manuel is the best support help from thunderpick.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you for your kind words! We're thrilled to know that our support representative provided you with excellent service.
If there's anything else we can assist you with, feel free to reach out to us!
I was helped by an agent named Laura
I was helped by an agent named Laura, she was very polite and helpful, I wish I could give her more than 5 stars!
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thank you so much for your kind words! 🌟 We're thrilled to hear that Laura provided you with such great support — we'll be sure to pass along your compliments to her. It means a lot to us that you took the time to share your experience. If you ever need anything else, we're here for you 24/7!
Allowed me to depo 100 then asked me…
Allowed me to depo 100 then asked me for a bank account statement to identify my identity with my address because i apparently had multiple accounts which is a lie and now apparently my statement is not enough they need more which is not what they said. have 100 in there stuck unable to withdraw from the scam site
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von thunderpick.io
Thanks for reaching out, and we're truly sorry to hear about your experience. Please understand that verifying identity is a regulatory requirement to ensure the security of all our players, especially when there's a potential account duplication.
We know it can be frustrating, and we appreciate your patience. If additional documents were requested, it's only to meet verification standards, not to cause inconvenience. We'd like to help resolve this as quickly as possible — please reach out to our support team via live chat or email with your account details so we can look into this directly and assist you further.
Your funds are safe, and we’re committed to getting this sorted for you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.