thunderpick.io Bewertungen 380

I decided to try Thunderpick because I got tired of bookmakers that take three days to pay out and ask for a ton of documents.

What worked for me:

Crypto withdrawals. I deposited in USDT, won, and had the money in my wallet in about 20 minutes. No "send your passport, a selfie with your passport, and a bank statement." Just simple and fast.

They actually love esports here. The lines for CS, Dota, and Valorant are deep — you can bet on frags, maps, handicaps, totals. The live odds update quickly with no lag. You can tell the bookmaker was built for geeks, not just as an afterthought.

The website is convenient. Dark theme, easy on the eyes. Everything is clear: events on the left, bet slip on the right. It works fine on mobile too — I didn't install an app, the browser version runs smoothly.

First deposit bonus. They give 100% up to €600.

great communication and support

Im Revy_eth on thunderpick if you want to resolve amically that problem.

25$ is the cost of that one star, i betted something on Valorant, the bet was settled as lose, (but result was not official) so very early settlement lol, then it was settled as win, i got the money, i could have withdraw and run away, but i didnt do since the platform is ok tier, but then later the bet was settled lose..., and some time after, settled as win, and you know what ??? it was settled lose again LOOOL, i mean, just settle it lose one time and thats all, but no they give me the money 2 time, i could have withdraw 2 times, didnt do because im a fair person, and wanted to bet again, so in the end they just play with people money and mind, even if its provider fault they dont care...
I spend a whole month on Thunderpick, i was happy, but just a day was enough to erase all that, and you earn 1 star for 25$, i will go back on Stake, they have better support at least.

Do you want to resolve this amicably ?

Janssen has been an amazing support — always friendly, responsive, and genuinely goes above and beyond. Really appreciate the help and kind words. Highly recommend!

This website always comes up with excuses why the bet didn't settle when I win they say you cant withdraw your winning tills you do your KYC which takes forever and after this BET ID: 37fbcbb2-c01f-4404-b144-1034552978d0 I will never use thunderpick again, I bet on a match PSG vs Bayern PSG to win and it was with an aggregate that was mentioned, guess what when the match ended and PSG did qualify they said sorry the match ended in a draw you didnt put that PSG will win only the qualification match, a true scam nobody use it.

Update May 16th: my comment was flagged by thunderpick for defamotary acts to try to hide the 1star, this is actually ridiculous that they try to do this, I seriously hope this business closes of how they act.

Really great website if you're into Esports. Has pretty much ever single event that is on and you can even watch them in real time. They host events and keep their community engaged.

had a very disappointing experience with this platform.

At first, everything seemed fine. I made several deposits and withdrawals without any issues, which gave me confidence in the platform. At one point, I was asked to complete KYC verification — I fully cooperated and provided everything they requested, including a selfie with my ID, a photo holding a paper, and proof of address.

Because everything seemed legitimate, I continued using the platform. At some point, I accidentally sent a deposit through the wrong crypto network. However, they made a one-time exception and credited the funds manually, which increased my trust even more.

Later on, without any clear warning beforehand, my account was suddenly flagged and permanently closed for alleged “terms of service violations,” and my remaining balance was seized.

After fully verifying my identity and using the platform normally, this outcome feels extremely unfair and misleading. I trusted the platform based on my previous successful transactions, only to have my account closed and funds taken.

Very disappointed with how this was handled.

ATT

I contacted their live chat support to understand what happened, but the only response I received was:
“I kindly inform you that this is the best specific detail we can provide you as per our processes. Thanks for your understanding. If you have any other questions or need additional assistance, please don't hesitate to let me know.”

They only referenced clause numbers from their Terms of Service without presenting any actual evidence or explanation of what I supposedly did wrong.

amazing site to bet on, ive been using it for a while now and love how they have things running.

Thunderpick online casino is great site, especially for crypto and esports. The interface is clean, the games run smooth, and the withdrawals are consistently fast. I also like the rank system for the extra daily rewards. Definitely one of the better platforms out there.

They requested verification. On April 16, 2026, I sent the documents to the email addresses
I did not receive a response. I resent the documents on April 17, 20, and 21. On April 23, I received an email stating that they still hadn’t received my documents. In response to my sending the documents, the bookmaker sent me an automated email stating that my documents had been received and that I should wait 2–3 days. Even though I had sent them 6 times over the course of 6 days.
My email is working! Emails from one address to another are sent without any issues.
The online support on the website isn’t helpful; they don’t want to speed up the verification process. They say to resend the documents from a new email address (not the one used to create the account) and wait another 2–3 business days.
MY EMAIL: rotahnix@ gmail.com!
UPDATE:
After I filed a complaint on the website, miraculously, the very next day they found my documents, which they had been unable to access since April 16. They asked for additional documents—I sent them—and finally, my account was successfully verified.
The funds have been withdrawn.
Thank you!

I opened an account about a week ago, I deposited a few euros via crypto, I won something and so I requested a withdrawal, the withdrawal went through, I didn't win much maybe some 100 euros to the plus, then I deposited 27 euros and I won 80 euros which I wanted to withdraw it was 17.4.2026 then they suspended my account and asked me for verification I sent them everything they wanted, you are lucky if they answer you the next day, of course they didn't accept my confirmation of the address I don't know why I sent them 4 documents, statements, etc., which had all the necessary information, I don't understand why they are making a circus for 80 euros, that says something about this casino, I do not recommend opening an account here, in 2026 not having 24/7 support is unbelievable, having you communicate with support once every 24 hours is crazy

I don't care about 80 euros, but I won, and I want them.

EDIT: as today i'm successfully received my withdrawal, so thanks +1star

Worst site ever, after losing my half of my balance i decided to withdraw my funds but they froze my balance even after submitting all proper and needed documents which any site would accept they didnt, never had this experience with any other site except thunderpick! pls stay away from this site they will steal your money.

Never won before at an online casino I til I found this place no kyc just lovely customer service I even get emails for Freeplay an it works every time I won 700 off a 75 cent bet on the game water moon tiger or something like that it was so cool never filled a screen up with coins before!!!!!! It's a must go casino only reason why I invest in bit coin cuz with 7000 games or more who wouldn't wanna try it highly recommend don't listen to the poor losers reviews trust me with my hand on a Bible it's my first choice gambling better than real casinos sports bets get it all baby an its social talk with other people playing it's sick bro you got to try it!!!💗💗

I really liked the sports betting platform, however I was limited very quickly in the betting amounts, and I would really like to try to resolve this but I couldn't resolve it through the chat.

My experience with thunderpick.io has been extremely negative.

First, my account was limited so that I could only place bets of up to 1 euro per match. That was already concerning, but the biggest problem came when I tried to withdraw my money. At that point, the site displayed the following message: "Your account has been suspended. Please contact Customer Support."

I contacted their live chat customer support, but I received no real help and no proper response. Right now, I cannot access my money, and I have not been given a clear explanation for why my account was suspended.

Based on my experience, I cannot recommend this site to anyone. Be very careful before depositing any money here.

My account got suspended after I requested a withdrawal. They are now refusing to honor my withdrawal even after I sent all the documents to prove I am the legal owner of the account.

Edit: I got my money after going back and forth with them for 2 weeks. Please make the verification process faster.

I have been a depositing customer for a couple years. I always have a pleasant experience at Thunderpick, whether winning or loosing. It is one of my favorites.

Deposits go smoothly, as do withdraws. The site is unique, it really stands out from the crowd of competitors and is easy to navigate.

Thunderpick has put a great deal of thought into helpful insights like game thumbnails showing amount you have won on that game. Being able to try a game in fun mode is a plus also.
All of this goodness would be just nothing really without a site having dedicated support specialists...well they do and these people are amazing!

The website is very proactive and responsive and the communication is smooth with support

Great site, quick deposit and withdrawals.

VIP host Sharmaine is very friendly and generous. Support is always quick to help as well!